Pengguna Tetamu
30 Mei 2024
Dare I say this is the best hotel experience I’ve ever had? Every single thing is perfection when it comes to this hotel. From the extremely kind and incredibly accommodating staff, to the delicious breakfast and nightly receptions, to the lovely rooms, to the excellent location in the hip Ponsonby neighborhood, it truly is spectacular. I’ve stayed at hotels all over the world and there is a reason this hotel is ranked #1 in the area. We did not miss not staying downtown at all due to the numerous great restaurants and shops in walking distance, and if we wanted to go downtown, we either walked or took an affordable Uber ride. I usually like staying at large resort type hotels, but this beautiful boutique hotel takes the cake. We started our vacation out here, then went to another “hotel” on Waiheke, quickly checked out after one night, and ran back to the Hotel Fitzroy for 3 additional nights. I just have to mention the courteous staff one more time. Customer service is so important to make people feel welcomed when away from home. We interacted with six staff members and every single one was just so delightful. Thank you to everyone at this glorious hotel for the fabulous experience!
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