Hotel berhampiran New Zealand Institute of Studies, Auckland

Fast check in process, complete amenities and comfy room. Express check out and enjoyable stay. Small issue with safety deposit box which keeping error status. Anyway concierge help opening it with key. Problem solved. Reception was kind and giving my kid small squishy toy. Appreciate this small matter. Hotel location in tourist area and connected to ******, so many people in neughbourhood with choices of restaurant, bar and mini mart that open till late.

Stayed for a week for an intense work trip and it was really nice to come back to this very clean and comfortable hotel every night. Reception staff were great, especially Shane who was incredibly personable and helpful, he went above and beyond to make sure I had everything I needed.

We enjoyed our time at this hotel. The rooms were clean, modern and quiet. The bed and pillows were very comfy and we felt well rested in the morning. We appreciated that the room we booked had a smart TV that we could connect to easily and watch the Lord of the Rings. We also appreciated that there was a microwave, small fridge and some kitchen items including a cutting board. The shower was huge with great pressure and the bath products contained coconut oil and smelled great. Only complaint we would have for the room is that the pipes were noisy when the faucet valve was opened a little bit and the glass shower door scrapped against the glass enclosure of the shower. There isn't much near the hotel but walking 10 minutes in any direction we could find something to do or eat. At check-in they gave us a list of recommended restaurants nearby but we found out the hard way that some kitchens close early in Auckland. We lucked out and got some World Cup Tickets on our last day in Auckland and were pleasantly surprised that the nearby Britomart Station offered free transport to Eden Park for ticket holders and this is normal for big events in Auckland. We were about a five minute walk from the station and that turned out to be really great. Getting to the airport/to this hotel from the airport is a little time consuming so we elected to use Uber.

The Four Points is centrally located in Auckland which makes the city sights easy to walk to. The hotel entrance is a bit hidden and not accessible with a motor home sized vehicle, but only cars. The reception staff was friendly and efficient. I am used to slightly more service in hotels of the Marriott group, but it was fine. The room was decently sized and the bathroom was very large and spacious. The room was very clean and ready when we arrived. The breakfast was ok, but nothing too special. If you did not choose the full breakfast, but the continental option the choice was ok, but somewhat limited. All in all I had a very good experience still and would come back for the location.

It was a nice enough room, albeit with an unusual narrow shape overall. Kitchenette was missing various essential items and it took a very long time to get those items by making a telephone request. It was also difficult to get through by telephone at reception as they never seemed to have enough staff on.

Stayed at Lylo for 3-4 days and it’s probably the best hostel I’ve ever stayed at. You check in on a device however there is a receptionist near in case you need anything. The design is amazing as well as the communal rooms/work spaces, it’s very new and renovated at the moment so it looks really great. There’s free wifi, a communal kitchen and bathrooms on each floor. There’s also a restaurant and bar, you get a card for one free drink too! I stayed in a private room and shared bathroom, the floor was super clean and quiet. The room itself was cute and tidy, we were missing a few things such as a rubbish bin (didn’t know the rooms came with one until we saw someone else on our floor with one). I think it would’ve of been nice if the room came with a television or a safe, however the room was great for the price so can’t complain too much :) location is central and easy access to everything within the city.

Baik seperti biasa, kecuali kemudahan hotel lama di New Zealand agak ketinggalan zaman tetapi perkhidmatannya hebat dan kakitangannya sangat bersemangat

Overall, it was pretty good and very cost effective. Helpful staff. • Luggage storage room available. Laundry service avail on site (4 bucks for washing machine, 4 bucks for dryer & 2 bucks for washing powder), Ironing service was free of charge. • Toothbrush & Toothpaste were available upon purchase @ the reception. Hot water, box fan, kettle, small fridge, tea, coffee, sugar, clean towel, soap, shampoo were all avail. The first two nights I stayed, I had to use a shared bathroom, however, it was very clean. After that I extended my stay where I was moved to another room which included a bathroom. Also, perfect location as it is situated on the busiest street in the city centre where you'll find a lot of restaurants & shops nearby even supermarkets. * The down part was that it gets very noisy at night, you could hear the traffic & people on the street screaming. Plus, the mattress wasn't in its best shape.

TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.