Hotel berhampiran Observation Green Park, Auckland

Avoid this place like the plague. I booked the “suite cabin” for three nights and although the bed was very comfortable and the reception team were really nice there is nothing else going for this “Hotel”. From the moment i stepped into the room i was hit with the overwhelming smell of musty air. I immediately opened the A/C cover to find what appeared to be 3 years of dust buildup. I reported to the reception and was advised that it would be cleaned in the morning and to my surprise, upon returning to the room at 5:30pm it had not been done and the room had not been serviced at all. The room was dirty with mould around the bathroom skirting, dirty hand/finger prints all over the walls, all of the crockery/cutlery and glassware had to be washed as they were all still un-clean, one if the bath towels had makeup on it, the a/c was filthy, the coffee table still had sticky stuff all over it from a spilled drink and there were spider web’s hanging from the bedside lamps. When i sent an email to ask if the rooms were serviced daily (as my room was not cleaned at all) i was told that i had the only key for the room, hence why the room was not cleaned, and was asked to leave the room unlocked so that the room could be cleaned. I’m sorry, what?.. The internet is the worst ever, constantly dropping out and for the three minutes that you do have a connection you cant even load a 1 minute Youtube video as it will just keep stopping, and then eventually drop out where you will have to reconnect again.. ughhh. The bar (on the hotel ground’s overlooking the Pool) was apparently a completely separately owned business and way over priced. A chicken Caesar Salad will set you back nearly $30 and a beer will cost you $15. These are prices that you would pay in a 5-Star hotel not a shabby motel bar. The owner of the bar was outside drinking with his “buddies” and when the bar had just closed 2 minutes earlier, and I attempted to get one drink, i was told that i could not be served as the bar had closed. I asked why the gentleman standing next to me was able to order a round of drinks for he and his friends, i was told that “he is the owner”. Righto! Great look Mr. Owner!! Stay away from this place, there is plenty of better places in the area and really good air bnb’s which is where i ended up.

The location is not so good because we need to walk the steep road. The room walls are thin, I heard other people's talking. Otherwise, that was lovely stay!!

아기랑 같이 갔었는데 깨끗하고 조용하고 좋았어요 두살까지 침대는 두개짜리 방이었고 가까운데 마트와 먹을곳도 많아서 좋았어요

Baik seperti biasa, kecuali kemudahan hotel lama di New Zealand agak ketinggalan zaman tetapi perkhidmatannya hebat dan kakitangannya sangat bersemangat

TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.

I loved my upgraded room on the ninth flor and just found the Hotel overall to be an oasis of luxury. This was my first time at this property, and I was really well-treated. I was recognised as a Platinum Member and basically, thoroughly spoiled. I had a very restful night's sleep. The bedding was incredibly soft with crisp, fresh linen galore! Like Macarthur, I shall return!

Busy hotel and a base hotel for China aircrew. Room size is decent and bed is comfortable. Daily housekeeping seemed to be a little slow probably because of high occupancy. Nice restaurants within the hotel. It be good if they can vary the breakfast spread, spread is the same everyday during my stay. Filtered coffee offered at breakfast. If you want something else like flat white, extra charges apply and extra charge for milk.

Excellent new hotel in the waterfront area of Auckland. Rooms are immaculate and the whole experience is bar raising at this hotel.

I have booked for six days. I liked their environment, service, and room cleaning service. But I thought not like one fat man's communication. He has just not been as good as I thought four-star hotel manager. Unless It is not matter, other thoughts are the best for me.

A centrally located hotel within walking distance of the harbour and other attractions. Stayed here for two nights to recover from a long flight before setting off on our New Zealand odyssey. Check in is efficient and our room was on the 23rd floor which afforded views across the city. The room was spacious and clean and the king size bed very comfortable. The bathroom was stocked with good quality accessories and the shower was powerful and hot. Ideal. However, we were close to lift and the whooshing noise when it was in use would annoy some. Breakfast was a little disappointing. The buffet is expensive for what’s on offer and the quality of the food we found average at best. At the time we stayed there was major construction work in progress outside the hotel although we were out during the day so it didn’t bother us.