Hotel Blü Gastein

We stayed for 4 nights in this hotel. Honestly, for the price we paid, the room was really really tiny. The bathroom with no window, very small and very old (there wasn’t even the shampoo). The room was so small that it was impossible to open two suitcases at the same time. It has no refrigerator and the twin bed was instead two single beds close together and moreover with casters as bed feet so that they were constantly moving around. A really bad room. As for breakfast, it is really very varied, there is literally everything and the breakfast area is very cozy. The sauna area is very quiet and nice.

Have just returned from a weeks ski holiday staying at the Hotel Blu and really couldn’t find a bad thing to say about our weeks stay there. As we booked our stay through Crystal we were as expected allocated the older rooms in the main part of the hotel. The room was small but perfectly adequate and had a balcony. The bathroom was also a bit small but most importantly had a fantastic shower with constant hot water which is needed after a long days skiing. Our room was situated above the restaurant area below but it was very quiet and never had an issue getting a good nights sleep. The bar and restaurant at the hotel are very contemporary and modern but the staff working there manage to make sure it still retains a very friendly and welcoming atmosphere. The breakfast buffet every morning was extensive with plenty of choices and even an omelette station where you could get fresh omelettes cooked every morning. The food in the restaurant on an evening was fantastic and much better than expected. You also have the option of ordering from the restaurants main A La Carte menu for a small supplement if the small fixed menu was not to your taste on any particular day. It was by far the best food we have had whilst on a ski holiday. The ski and boot room was also modern and large enough to accommodate everyone’s equipment. Unfortunately we didn’t get chance to use the hotels spa facilities so can’t comment on those. The hotel is a good 10-15 minute walk from the gondola station in Bad Hofgastein but there is a bus stop right outside the hotel that gets you there in a couple of minutes. Nobody in our party of six would hesitate to return to the hotel for a future holiday be it for skiing or a summer trip.

First impressions of the hotel were amazing with the new upgrade making it look modern and quirky which we loved....also the reason why we wanted to stay. But unfortunately we were given an old room which we did not expect due to their flashy website. It was spacious and clean apart from the ensuite where the shower walls were peeling with paint, very dated bathroom with patchy tiled floor. Constantly wet and musty as extractor fan was not adequate for the room. Due to the location of the room we had to endure the music from the bar every night and people yelling outside. Plus they allow dog owners to stay which we were very surprised at, dogs barking at inconsiderate times in the evening, even during dinner. Owners dog likes to walk about and bark periodically? Most of the staff sadly speak very little English, was a struggle at times to express opinions or order certain food and drink. Meal times were awful, this hotel does not allocate you a table for the duration of the stay so you sit where you can. Staff not so attentive, they forgot us numerous times on a daily basis and we were always chasing them up trying to pay or ask where our food was? Nothing is given to you in English and you have to ask daily for your menu in English, Breakfast items everything labelled in German, no info pack in rooms and info given upon arrival all in German! I could go on and on but if you choose to stay here be prepared for a bit of a let down.This place could be amazing but unfortunately they have a long way to go, we won't be returning and will stick to holidays in areas that are NOT new to crystal ski.😕