Hotel berhampiran Baku Central Railway Station, Baku

Удобный отель с комнатами квартиного типа. Можно готовить прямо в комнате, причём кухня и спальня - это отдельные комнаты. Но хотелось бы более удобный подушки!

Hands down the best hotel in Baku. Very friendly,helpful and amazing staff. Especially Mr. Hussayn was very friendly and went out of his way to help us and other guests in every way. Gem of a person and an amazing hotel.

الاقامة كانت اكثر من رائعة وموظفي الاستقبال كانوا متعاونين ومتميزين وقدموا الكثير من الدعم والاكل رائع وخدمة نظافة الغرفة ممتازة جدا وبصفة مستمرة واستقبال اكثر من رائع وحمام السباحة متميز ونظيف وهادئ والاقامة كانت في الاجمالي ممتازة وسنقوم بزيارتهم مرة اخرى

الموقع ممتاز قدام مول عبر جسر لكن الي معه عربيات يضطر يشيلها مرهق نوعا ما ، ايضا قدامك ممشى البوليفارد في مجموعه من الانشطه الترفيه مثل اسكوتر السفينه العاب اطفال متفرقه مطاعم كوفيهات بعضهم يغلق ٣ للكوفيهات في ايضا شاورما ون من اشهر مطاعمهم ، ايضا ٢٠ دقيقه مشي دينيز مول المكان حي ورائع الفندق اكله جميل طلبت لغرفتي شوربه عدس وبرقر دجاج كانت نظيفه ، غرفتي جونيور كانت سرير كنق وسرير ثالث فردي الغرفه مره وسيعه ، ناقص فقط دشاش بالحمام

Good place to go everywhere. Near by Nizami street. If i come again Baku, i will stay here again. The most friendly staff is Husain bellman. He is smiling always.

It is a most convenient and comfortable hotel in this area. i feel like a home. Excellent service good language ability of reception staff.

I had a great stay at ibis Baku on my trip to Baku, this was my 2nd trip and 2nd stay at the same hotel, rooms are still refreshing and looks quite new and updated, every other facilities are available which is mandatory , the staff is courteous and helpful in all the aspects. My special thanks to Mr. Bashir ( Duty Manager) for helping me and assisting through out the stay. He really goes out of his way to make sure the guests are happy and satisfied. Thanks to the other team members namely - Rufat and Naila as they kept meeting me all the time when I was at hotel during my stay, Overall a decent stay to remember and would definitely be coming again and again once I am in Baku again. Thanks so much to the ibis Baku Team.

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

The hotelnonly minus point is location that it's between airport and city. Other then that nothing negative. Excellent rooms., great ambiance , amazing service, superb facilities. Gym spa sauna steam Hamam tempreture controlled swimming pool, jacuzzi. nice breakfast. Special mention is the Duty manager Mr. Togrul , he is just perfect in his job role and really looks after the guest very well. Always smiling snd always looking for customer first policy. Hotel is perfect if u arevtraveling for Meeting Incentives conference event . U can rate it as Deluxe 4 star level.