Hotel berhampiran Çingizxan Kərimovun Abidəsi, Baku

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

當時在修路，酒店和攜程沒有提前告知，到達酒店時很不方便。樓下噪音也很大。但是酒店的床和枕頭很舒服，服務也好。酒店內的餐廳也很好。

I stayed here during my stay in Baku and was really impressed with the hotel. The service at reception is warm, welcoming & helpful. The room was located on the 5th floor and well presented & very comfortable bed (which I needed as I was exhausted after sightseeing and travelling from neighbouring Georgia). The breakfast is plentiful and the hotel is located 5 minutes walk from Nizami Street & 15 minutes to the seafront. I would stay here again!

It is a most convenient and comfortable hotel in this area. i feel like a home. Excellent service good language ability of reception staff.

Good place to go everywhere. Near by Nizami street. If i come again Baku, i will stay here again. The most friendly staff is Husain bellman. He is smiling always.

Мне очень понравился этот отель. Душевный и приветливый персонал, хорошие удобные номера. Достаточно хорошее питание-мы покупали проживание с завтраками. Колбасы, сыр, яичница, сосиски, яйца, овощи. Давали фрукты : яблоки, груши и мандарины. Подают несколько видов соков, чай, кофе. При отеле есть спа центр, мне очень понравился хамам и финская сауна с бассейном-это бесплатно для постояльцев. Отель находится не в самом центре города, но рядом есть станция метро Низами, или можно доехать на такси, оно в городе дешевое. Мы пользовались убером. Недалеко есть супермаркет Grandmart, сеть магазинов Bravo. А если пройти чуть вниз по дороге, можно зайти в кафе Zaura, единственное место по моему мнению, где можно недорого поесть горячее и супы. Важный момент при оплате проживания -если вы оплачиваете на месте, то принимают только доллары и манаты. Я очень рекомендую этот отель, здесь создано все для комфортного отдыха!

الصراحة جاية من جدة من أجل هذا الفندق الرائع بشكله المبدع وحصل واجهت مشكلة واول مرة أواجهة مثل هذا المشكلة في التأخير في سداد المبلغ من المسؤلين في باكو رغم شركة المسافر تم تسديد المبلغ من شركة المسافر قبل 7ايام وكنت في انتظار استلام القرفة تفاحاءت بأن المبلغ لم يسلم والصراحة وبكل مصداقية كان تعامل الموظفين رائع والادارة رائعة المدير كان جدا رائع والمديرة رائع والغالي شاهين من أروع التعامل وتم تعويضي بغرفة سويت وعشاء أقدم أجمل عبارات الشكر والتقدير والاحترام والصراحة عملت للفندق دعاية حلوة لمتبعيني في السناب و صديقاتي وأهلي snap. kokandyrrأ ل مع شكري واحترامي لجمع المسؤلين عن الفندق وشكر خاص للمدير والأستاذ شاهين

The front desk were reluctant to provide additional water bottles. I had the family suite booked and still they were reluctant to provide more than 2 bottles of water which was pretty annoying. The breakfast area was too crowded and I guess to address this the breakfast timing should be 7:00 to 10:30, closing up at 10:00 is making it too crowded between 9:30 and 10:00 and the moment it is 10:00 you will find the restaurant people winding and talking all things inside. Too much chaotic and rude.