Hotel dengan Balkoni di Sao Paulo

comprei uma promessa (experiência) e foi entregue totalmente outra. Estamos muito insatisfeitos com o que aconteceu...no momento do check-in foi informado que o jantar do dia dos namorados havia mudado e que SÓ PODERIA JANTAR NOS RESTAURANTES QUEM COMPRASSE O PACOTE DO JANTAR (R$ 3.500). Não só nós ficamos decepcionados como vários casais. Isso foi TOTALMENTE discriminatório na verdade....podíamos processar eles alegando esse motivo. Os casais foram todos obrigados (inclusive nós) a jantarmos dentro do quarto...foi super chato e constrangedor. Isso é totalmente fora do código do consumidor. Sermos obrigados a comprar um jantar nesse valor ou não pode comer dentro do restaurante. UM ABSURDO. enfim..foi isso!! uma pena. abs,

If I came to Sao Paulo, I would stay in this hotel. It’s in the heart of busniess distric in the city. The hotel is luxuries but simple. The staffs greet me politely and willing to help. Great food at the restaurant

I have stayed four times in this hotel and I always will come back. The last stay I had some small problems and they were solved the same day with so much care. I felt treated like a king and really liked the personal care. The amazing things about this hotel to me is firstly the staff. They are very nice. It goes from people working at the reception desk, the congierge, the people working at the breakfast, the boulangerie next (and part of) the hotel (which by the way is a must go, delcious pastries) , securtiy and other staff. Several times when they noticed that I speak a little Portuguese, they try to make small talk and make me feel very welcome. They also appreciate me trying in Portuguese. Of course the staff at the reception and breakfast also communicates in English. Second, the location, next to Ibirapuera park (walking distance), just 10 min away by Uber (which is cheap also) from Paulista av., popular neighbourhoods as Moema, Itaim Bibi and Pinheiros makes it the perfect location for my stay. Within several minutes I am in almost all the good spots of the city (even though the city is huge). Depending on the room, you will have a good view of the city or park also. For the rest the service is great, the breakfast is amazing, I could just critcize the cakes that could be more fresh, for the rest the sweet pastries (changing daily) are perfect. There is a lot of choice in fruits, salty food, healthy food and also you can order fresly made tapioca, waffles, omelettes with the toppings you like. Also several natural juices. I am very picky with breakfast, but for this value, the breakfast is great. The hotel itself is very elegant and classy. It is stylish with French/European elegant style. When you like very modern and new, it might be not your place. The rooms are great. The bedding (sheets, pillows) are of high quality, the shower flow is strong and hot (when preffered), you can notice the small details that make it really a 5 star stay. There is a good gym (with staff), tennis fields, spa, swimmingpool, so there are lots of options. Even though for me it is the perfect place (quality, price, location, service, etc) and I would always prefer to stay at this hotel in Sao Paulo, the internet over all could be a little faster (standard is 25MB), but when I asked, the staff at the hotel helped with a better connection. The airconditioning for me personally could be a little colder/stronger (I like cold in the night), but for most it will be sufficient. Overall for me the hotel is 9,9 out of 10, highly recommend!

I was a little nervous at first because we decided to stay here for our last two days in Brazil before heading back to Europe but this hotel was great! They had super friendly staff that all spoke English at reception. They had more than just the basic amenities available in the room, there was complimentary bottles of water, shampoo, conditioner, bodywash and lotion, along with mouth wash, cotton, etc and instead of slippers, they had flip flops! The pool is a bit small but it's long enough to do laps and they went above and beyond to accommodate our family and make sure we were comfortable. They left chocolate in the room at bedtime which my boys loved and even a little fruit. The hotel is also in a great location, a safe area with lots of good restaurants nearby. Excellent, excellent, excellent!

The location can be a bit difficult to get to and out of during rush hour (though this can be said of most places in Sao Paulo). Other than the above, the hotel is a good in terms of cost-benefit. The staff is nice and helpful. The building is on the older side but the rooms have been well kept (or recently remodelled). The gym is very nice.

A great experience all around. Being able to get a two-room apartment was a great benefit. The property is beautifully maintained with an exceptional and friendly staff. It's located in a quiet, safe neighborhood with nice restaurants and a short walk to the beautiful Parque Ibirapuera. I've stayed in Marriott properties all around the world but what made this Marriott special was Mr. Sergio in charge of ”guest experience”. Aside from his proactive message asking what he can do to make the experience better, he made sure to schedule transportation from the airport, upgraded our room and made sure our experience was exceptional... and it was. Special thanks to Sergio.

Had a great stay and the grand Mercure Itaim Bibi and the staff really made me feel at home. Shoutout to Hian Laviel for making my stay special for the very moment I arrived! The location is great and the rooms were spacious and clean. I would stay again.

Good hotel for overnight stay. The swimming pool is large but not heated. Breakfast is good. AC in the room was accompanied by a hole in the wall directly to the street, behind a door from wood composite. So street noise insulation was zero. Ask for a room, not facing the street - it is quite busy during the whole night. Shuttle to the airport is all right.

Experiência MARAVILHOSA!!! Funcionários super educados, atenciosos, cuidadosos. Fiquei realmente encantada com o atendimento e atenção recebida por TODOS! Inclusive, quero destacar o pianista na hora do café da manhã, achei espetacular. Equipe muito bem preparada. Parabéns e em breve retornarei!

It's a very good hotel , amazing swimming pool , restaurant and amenities. All the staff is very well trained and for sure one of the best price per hotel . The only problem is the location , if you don't need to move around just get a taxi and come and back for sure is one of the best.