Cari Hotel dengan Balkoni di Interlaken

Ein unvergesslicher Aufenthalt! Die traumhaften Zimmer mit Blick auf die Jungfrau, einfach Weltklasse! Wir sind zutiefst beeindruck - die Liebenswürdigkeit und Freundlichkeit der Mitarbeiter – das ist heutzutage nicht mehr selbstverständlich. Die neuen, mit viel Liebe gestalteten Zimmer und Räume, die Details im ganzen Hause, die Blumenpracht – einzigartig. Küche und Service waren excellent. Wir wünschen dem ganzen Team viele glückliche Gäste. Wir kommen wieder!

盧塞恩能找到酒店天花板了，在小鎮旁邊山路上去Burgenstock 三個酒店裡最好的 泳池和室外温泉超級棒。還有免費的小火車可以乘坐。禮賓會幫停好車，服務人員也很熱情。resort內的餐廳及酒吧 水準都很高。 酒店的房間也跟圖片相似，美中不足的是原來我們的房間被調整成了景色較差一點的房間。

Die Zimmerausstattung ist einfach und eher auf 1* bis 2*-Niveau. Der Innenbereich des Hotels ist insgesamt recht abgenutzt und bräuchte eine grundlegende Renovierung. Obwohl bei der Buchung kostenloses Wifi angegeben war, hatte ich auf meiner ganzen Etage kein Wifi und es gab nur im und um das Foyer herum Empfang. Das Personal wirkte gestresst und recht überfordert. Weder bei mir noch bei einem anderen Gast lag eine Buchungsbestätigung und Zahlungsbestätigung vor, so dass ich zunächst doppelt bezahlen musste, später aber das Geld zurückbekam. Keine Empfehlung!

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

Usually when you think of the term ”tourist trap” you think of a restaurant or an excursion of some sort. In this case, it's a hotel. This hotel is well-situated in the heart of Interlaken (the city of which is in itself a tourist trap but that's a different review). It also has a nice name and a regal exterior. It unsurprisingly seems to attract a lot of guests (myself included) as a result. I certainly regret staying here. I spent three nights here with my wife amidst a warm week in the area. Some of the highlights: - unbelievably old rooms with old, smelly carpets and dirty, peeling wallpaper - no air conditioning, simply a cheap plastic fan stocked in the closet of every room - very shoddy cleaning service in which clothes are left lying on the floor, coffee pods are not replenished...really not much is done aside from making the bed - very condescending front desk staff, namely one gentleman in particular who was unfortunately not wearing a name tag - kind and hard working breakfast staff at the restaurant which is unfortunately quite understaffed It was strange that in just three days at the hotel we noticed a very large number of visibly dissatisfied guests. All in all I recommend not staying here.

My husband and I stayed here for the first leg of our honeymoon. The hotel was a little outside our price range, but we decided to treat ourselves, and we were not disappointed! Our room had a gorgeous balcony view of the Alps and the Lauterbrunnen valley. The breakfast buffet was amazing- cold cuts, lots of fresh fruit, breads, a large selection of jams, and eggs to order. We also finished every night of our stay with a trip to the hot tubs/spa area. Sitting in the outdoor hot tub during a heavy snowfall was definitely a honeymoon highlight. We also loved the hotel location- it's so close to the Wenger train station that it made exploring the rest of the mountain area with day trips so easy to plan. We had an amazing stay and would strongly recommend Hotel Silberhorn if you're looking for a hotel with a great view and yummy breakfast!

Friendly and helpful staff except one of the waitresses serving breakfast at the restaurant, who was impolite and arrogant. Room is relatively small but comfortable with perfect view. Delicious breakfast with different varieties. Relatively close to the railway station.

Nice mountain view from the room, but the room is not big. The hotel located 10 mins walk from the Grindlewald station and 2 mins walk from the First Bahn to go Grindlewald First. The breakfast is nice but it’s only open at 7am hence it’s quite rush if you have early activity which you have to leave the hotel early e.g to go to Jung frau.

Excitement when we booked the hotel: five stars hotel, a restaurant with 14 points on Gault & Millau, spa and gorgeous views over the Eiger mountain. But disappoin**ent when we arrived. Nobody to greet us or help us with the luggage. The tables on the garden next to the entrance were covered of empty packs of cigarettes and overflowing ashtrays. When we arrived at the front desk, there was only one person, who took care of the couple of friends that were travelling with us, and suddenly a guy appeared that seemed to have just jumped out of bed and hastily took our luggage. As check-in was not until 3 PM, we went out to enjoyed the day. Came back a 2:50 PM and the room still wasn’t available because check-in was at 3 as the front desk person repeated. I would have hoped that 10 minutes to 3, the room would be ready… I was told to wait in the lobby. No drinks. No service. At that point I really was not feeling welcome. The tables in the lobby were covered in dirty cups everywhere. After 10 minutes, I go to the front desk and finally can get checked in. This is when I am handed a pass for public transports and a discount voucher for the ski pass. Would have been more useful in the morning that when the day was over. I then go to the room: no luggage. I had to phone the front desk to get it delivered. The view was as promised: gorgeous! The room however, very meh. It had a vibe of the early 90’s. Carpet’s colours washed off by the sun. Outdated furbishing, bathroom included. Cheap plastic ashtray turned upside down on the balcony that was covered in a fake grass carpet. Certainly not worth 660 CHF a night (ca. 700 USD). We had booked a massage a few weeks prior, lucky for us they changed our slot but we still had our trea**ent. Our friends however, booked in August and the hotel cancelled without any notification because a massage therapist was sick and they reallotted the slot my friends booked to someone else. The gastronomic restaurant was supposed to be closed but our friends managed to get a 7-course menu organized. We were all very excited but disappointed as the dishes got served. First dish was so small we thought it was an amuse-bouche. Then we had a mere soup that was so sweet, it could have been a dessert. And then a scoop of passion fruit ice-cream. I will not mention all the dishes, but the menu was really uneventful and unworthy of a 14 Gault & Millau restaurant. Also no explanation provided about the dishes when they were getting served. At that stage, we suspected it was not the food of the gastronomic restaurant, but they served us the same menu they were serving the night before for New Year’s Eve. Menu with wine turned out to be 230 CHF (ca. 250 USD) per person. Pretty hefty for what we got. After dinner we went to the lobby’s bar for a last drink. Again, the table was dirty and I had to ask the waitress to clean it. Check-out the next day was also very laborious with a guy with messed up hair, again, not a good image for a

I stayed in the hotel for 3 nights in May 2023 & our room was on the 7th floor. The view was truly amazing from the room. The room was spacious, clean & beds were comfortable. Bathroom are in good condition, but needs upgrade. Room has a balcony with table & chair, with fully opening sliding door, it was really nice sit out. Staff at the front desk Melanie Dennler (Front Office) was very helpful, polite & courteous during our stay. Only issue was the breakfast, which was same every day.