Cari Hotel dengan Balkoni di Lucerne

Here are a few points of feedback: Friendly Staff: The staff were generally friendly and polite. When I arrived at the hotel earlier than the check-in time, the staff provided space for storing my luggage. Comfortable Accommodations: The room I stayed in was generally comfortable and clean, providing a decent level of comfort during my stay. However, there were a few minor maintenance issues that could be addressed, such as the brightness of the light. Also, the spray at the toilet did not function properly. The dining options at the hotel were satisfactory. While the meals I had were tasty, I felt that there could have been a bit more variety in the menu offerings, especially for guests staying for an extended period.

Very nice hotel just across the street from the Vierwaldstatter see(Lake Lucerne) Pros: Great staff easy check in Great views from lake facing rooms, easy parking. Ok value for the area,comfortable bed. Cons: There was construction going on at the time of our stay. The rooms have no A//C, not a deal breaker but the room was sealed up tight and that first blast of stifling heat when we opened the door was unexpected. But they do give have a large fan unfortunately the cord would not allow the fan to be placed in the terrace door to help cool off the room. The breakfast buffet selection was plentiful but the cooked foods were merely OK at best.

I did not think this hotel could surpass the extraordinary reviews, but it did. We stayed for 4 days at the end of an almost three week Swiss vacation and are very glad we did. We had an LHW reservation and stayed in a junior suite, 307. The room was spectacular--large, terrific views, two balconies, huge bed, refrigerator (which was filled daily), incredible room technology (which took us a while to figure out) and an amazing bathroom. The housekeeping was excellent and the room was immaculate when we checked in and after every daily service. The staff is first rate. This was our first visit and I had a number of pre-arrival questions, all of which were answered quickly and were a great deal of help. We had some arrival logistics concerns--by boat or by train, and the hotel helped sort that out easily. The hotel has several cars, and they are happy to run us to places, like Festung Vitznau, which was amazing. You have to love the Swiss check in process; so much more civilized than in the US. Ours was relaxed and very thorough--Anna did an excellent job and the tour on the way to our room could not have been better. The food was terrific. The first night there was a function in the lobby and much of the hotel, so we had dinner in the bar area, seated next to warm fire. I had one of the best steaks of my life and my wife said her vegetarian meal was outstanding, Breakfast is also well done, and the choices are endless. I was surprised at the small size of the pancakes and french toast, but I did not leave hungry. The ”self serve” prosciutto machine is unique and a nice touch, The breads and fruits are all fresh and the numerous choices will satisfy anyone. The service is discrete and attentive--we enjoyed our extended conversations with Jade each morning. Room service was also very tasty. Our meals arrived promptly and were hot. The pool is breathtaking. Overlooking the lake, heated and hardly used. The exercise facility is small, but over looks the pool and was never crowded. It would be nice to have an American station--ESPN maybe--on the machines, but this i a minor issue. The hotel itself is spectacular--the public spaces are lots of glass and views of the lake---breathtaking in many locations. The tennis court was a minor reason for our visit, and it could use a little work. It is an omnicourt--a carpet with sand in the bristles, which, if properly maintained (and not much is required) is an excellent playing surface. This court could use some updated maintenance and work on the net, as well as collection of many cigarette butts on the surface--again a relatively minor issue. We had very high expectations for this hotel, and they were exceeded. The hotel is not cheap, but even given the price, it is money well spent. It is a real value. We are in the process of booking a return trip next May.......for a longer stay.... We have stayed in lots of 5 star hotels around the world and The Park H

First time at PALACE (... We used to stay at the main building). Positively surprised. Wonderfully refurbished rooms. Perfect mix of history and modernity. The balcony is highly valuable. The view is incredible. Direct spa connection. Perfect service. Dinner at Oak Grill was spectacular. Thanks a lot for this unforgettable experience! 💗

We stayed at the Hermitage and it was a perfect choice for us. The hotel is away from the city center but the bus stop that takes you there is in front of the hotel entrance and you get to the city center in 15 mins tops. But staying here you get the most perfect unobstructed views to enjoy, and not even pedestrians walking in front of the hotel. It was just perfect. The room was clean and service was great. We would go back to this same hotel if we were to visit Luzern a second time.

Location was a short (＜ 10 minute) walk from the boat dock. No view of the lake from the hotel but the lake was only a couple of minutes away). Prosecco at check-in. Room was a bed + sofabed. No air conditioning but the room did have a built-in ceiling fan which greatly helped but we were unable to keep the fan on all day. Town is small anyway and the location was convenient so that was good. Breakfast spread was quite good -- press your own orange juice, make your own waffles, the broadest cheese offerings we saw, great local yogurt, etc. Would we stay again? Maybe.

盧塞恩能找到酒店天花板了，在小鎮旁邊山路上去Burgenstock 三個酒店裡最好的 泳池和室外温泉超級棒。還有免費的小火車可以乘坐。禮賓會幫停好車，服務人員也很熱情。resort內的餐廳及酒吧 水準都很高。 酒店的房間也跟圖片相似，美中不足的是原來我們的房間被調整成了景色較差一點的房間。

Really lovely hotel, spectacular view of Lake Lucerne. Very easy to get around - bus stop right in front of the hotel which made daily trips very easy. The staff were super friendly and accommodating. We had a very nice dinner at the restaurant, also with with an incredible view. Though this is an older property, the nice sized rooms, balconies w great views, and the grounds made this an incredibly charming and visually appealing spot to vacation. Would recommend to everyone!

Slow unmotivated Service with an attitude. Long time to wait to order and a long time to receive the drinks, just after complaining.....and the attitude came from the ”Chef de Service”. This was our second time in that bar and our last time. $.......................... Nothing else to add.................

Location! Kindess! Beautiful! The hotel is in a great location, the stuff are very kind. We also ask for belongings save after we checked out, and the agree with pleasure.