Cari Hotel 3-Star di Lucerne

Location wise is good as it’s right in the middle of the old town. Walking distance from the ferry dock and train station but stairs and cobblestones make it hard to drag your luggage. The only redeeming quality about the room is its size. The quadruple room is a good size for 4 adults with 4 luggages. However the amenities are close to nothing, the wifi is crap and the TV is always faulty. Cleanliness is average - doors are chipped and rusty, the tub is also chipped and dirty. We stayed quite a lot of nights and after the first two nights it’s like the housekeeping staff gave up on properly cleaning the room and replenishing the amenities. Would stay again only as a last resort.

Trip was great. Hotel located in a good area. Would however suggest for the hotel to be better equipped to counter the summer’s heat (e.g. stronger fans, lightbulbs that emits less heat).

Had a lovely stay at Hotel de la Paix! The location is unbeatable—just a short walk from the lake and the Lion Monument. The rooms were clean and comfortable, and the staff was incredibly welcoming. The breakfast buffet was a great way to start the day. Would definitely stay here again!

Good breakfast spread by swiss standards. Room was clean however the underlying structural deficits are hard to miss like bathroom getting wet after a shower as there are no shower curtains. The water is unable to be drained due to lack of drainage hole. The Trip.com booking indicated a city tax of 14 swiss francs but I was charged 16.40 swiss francs on check in for my 2 days stay.

Было позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍

Hotel was located near the Lucerne station and easily accessible. Also a short walk to chapel bridge and old town. There is a dining area where you can have your meals and also provides coffee and tea 24/7. However, the television does not have any English channels and the tap water is cold. There is hot water for bathing but it doesn’t last long.

A fun hotel that worth staying in. Convenient location and clean rooms. However, there is room for improvement for housekeeping service ( there is a banana peel in the toilet bin when we checked in, and the toilet papers were almost used up)

The staff at Hotel Baslertor were awesome. Toby, Lars and the lady were so friendly and helpful, We felt so welcomed and like the room we stayed in. There are seating areas in the hotel and we were able to relax in between our outings. It was convenient to hop on a bus to get to the main train station and we are able to walk to many places. If housekeeping could keep the room even cleaner it would be perfect.

The apartment is in a very strategic location, with a tram stop nearby and Luzern Train Station within walking distance, making it very convenient. The staff also responded promptly to our inquiries.

The front desk is only available from morning till 11pm, so be sure you have to complete your check in beforehand. Ps. the check in/out counter is at a different location (around 2 mins walk from magic hotel).