Cari Hotel 3-Star di Lucerne

Location wise is good as it’s right in the middle of the old town. Walking distance from the ferry dock and train station but stairs and cobblestones make it hard to drag your luggage. The only redeeming quality about the room is its size. The quadruple room is a good size for 4 adults with 4 luggages. However the amenities are close to nothing, the wifi is crap and the TV is always faulty. Cleanliness is average - doors are chipped and rusty, the tub is also chipped and dirty. We stayed quite a lot of nights and after the first two nights it’s like the housekeeping staff gave up on properly cleaning the room and replenishing the amenities. Would stay again only as a last resort.

Trip was great. Hotel located in a good area. Would however suggest for the hotel to be better equipped to counter the summer’s heat (e.g. stronger fans, lightbulbs that emits less heat).

Bilik itu besar dan bersih. Bagasi boleh disimpan secara percuma sebelum daftar masuk. Kami pada asalnya menempah hotel kapsul berdekatan, tetapi disebabkan pengalaman yang buruk pada malam pertama, kami segera beralih ke tempat ini untuk beberapa malam seterusnya - rasanya seperti satu keselamatan! Lokasinya sangat mudah; perhentian bas hanya beberapa langkah jauhnya, dengan laluan bas 1 dan 19 terus ke stesen kereta api. Coop terletak di sebelah perhentian bas, dan patung Singa Mati berada dalam jarak berjalan kaki yang singkat. Kami tinggal dua malam, dan kerana hujan kedua-dua malam, kami balik awal setiap hari dan makan mi segera.

The location is good, close to the train station and most sightseeing places in Luzern. The receptionists were all friendly and helpful. The only drawback of the hotel is noise levels. There are many restaurants around with outdoor seating so you would hear people chatting all the way till 11 pm. 5AM in the morning there would be loud street cleaning trucks. There was one night some bar nearby had loud drunk people noise till 2AM. There's no AC in the room so you have to leave the window open and deal with all the noises.

Location was right beside the train station, making it easy to get in and out of the town. The main streets were also walkable, mostly within 20mins. It can get rather noisy at night due to the bar nearby, but the hotel did provide earplugs to help with the potential noise issue. There is no air-conditioning in the room we booked and we had to rely on the outside air, which was still rather cold so that was not a major issue. The lift is of the typical old European style, so travellers with huge luggage may find it inconvenient when taking the lift.

Good location. Hotel sent email with self check-in instruction, however, hotel should provide direction for travelers with luggage (as there is no information about another entrance which is easier for luggage). There are many stairs inside the hotel, travelers with big luggage may want to take into consideration.

Было позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍

Hotel goldener stern has a very nice outlook. Very cool vibes when i first stepped in. Check in was self service and easy. The lift is small so its only good for one person with luggage or two persons without luggage. The room is clean just rather small. Toilet is clean too. About 10 mins walk to luzerne station. There is also a bus that you can take from luzerne station to the accom. just need to walk 2-3 mins from bus stop. Overall, not a bad accom!

The staff at Hotel Baslertor were awesome. Toby, Lars and the lady were so friendly and helpful, We felt so welcomed and like the room we stayed in. There are seating areas in the hotel and we were able to relax in between our outings. It was convenient to hop on a bus to get to the main train station and we are able to walk to many places. If housekeeping could keep the room even cleaner it would be perfect.

Very nice stay in the absolute best location. Only complaint was that room hadn’t been cleaned at all prior to our self check in. Assumed that cleaners were running late but when we returned at 6pm the room still had dirty sheets on the bed and wet towels on the floor in the bathroom etc However the problem was very quickly resolved by calling the owner.