Hotel dengan Balkoni di Udhagamandalam

It is not easy to maintain a heritage building but Savoy hotel,being nearly two hundred years old,manages it well.It is impressively decorated,clean and relaxing We stayed in one of the little villas ,effectively a small suite There is a wonderful cloistered area to walk around looking out on well manintained grounds that have a variety of subtropical or Mediterranean plants given the height above sea level There are some mild limitations ,we could not work our TV,the doorway into bedroom is not for overly tall people ( bend head to avoid injury) and thankfully a bathmat is provided to prevent slipping The hotel will provide a lit fire for an hour or two if they can be assured it is supervised—I am not sure that many people might manage this nowadays The bar menu is moderately extensive .The staff are unobtrusive 8n manner but welcoming in nature It is a very fine hotel and a great contrast to the excessive or unsustainable tourism to Ooty,which is overly busy ,noisy,etc

It was a terrible experience for me and my family staying in this hotel. After doing some research and reading review, we booked this hotel after finding deal on TripAdvisor through Agoda @around 12K a day (19 May - 21 May). The booking was done for a 3BHK Villa. When we reached the reception, no one was there (First Surprise) . I had to wait for around 5 minutes and then the Receptionist cum Manager came. (Obviously when the reception was deserted so no one was there to pick my call). After that the check-in was smooth. The surprise started once we started going to the villa. The second surprise was that We had to cross the full muddy area to reach the room. In the way , we had to pass through , what seems like never cleaned stairs. The property badly needs maintenance. The Shock came when we saw that the room was not cleaned after the previous occupant might have left. The bedsheet and blanket covers were dirty. The hairs and all was still there. The bathrooms were dirty too. It was already dark and when we complained, attended (who came to leave us till room ) said that someone will come , but eventually no one came. Next Shock – In the evening power got cut and after waiting for couple of minutes, I thought to call the reception (hope against hope) but the intercom was dead. I had to walk till reception in dark and rain to check what is happening. They said that last night the wires got cut and hence the intercom is not working for my villa. The manager gave his cell number to contact whenever I need too. He also informed that the generator is there but they are arranging the Diesel to start it up. Next Shock – We ordered the dinner from the hotel , the food was half cooked. Finally I had to order in night via Zomato/Swiggy. Next Shock – They do not have any travel desk who can arrange a taxy for you (anyway this one is comparatively smaller shock 😊) But the manager called an Auto next morning. Next Shock – In the morning, the plumbing of two of the three bathrooms went wrong. So we all whole family used Single Bathroom). While going away, I informed Vincent about all issue, (cleanliness and bathroom) and he assured that he will do something. This is different that when I returned in evening, the same bedsheet were on the bed. The bathroom plumbing were fixed only to be broken next morning. Next Shock – Vincent is the Manager cum receptionist cum full in-charge , but getting him was a big challenge. Most of the time he was no in the reception and not picking his cell phone. My intercom was still not working till I checked out. Only good thing that , they allowed my car to be parked till 1 PM on the check out date . I really appreciate it. Overall : It was an overly priced and a poorly maintained and managed resort. Far from city and finding any means to get out from here is a challenge . Very bad experience for me.

Room allotted at the entry was not lookrative and the bushes are side-by the windows at thesecondfloor. They were little rigid for room change despite of room availability. Our stay was completely during weekdays and weekends. Overall not satisfactory as per the specifications. Need to be more attentive while allocating the rooms and brief discussion is required. My suggestion to visitors: please check the rooms before occupying. Thank you

We bad booked the ”Deluxe” package trip 15 days in advance. The 2 travellers were women over 55 gears of age, yet they provided a poor hotel in Ooty where room was on 3rd floor with no Lift. Whole day they had to keep going up & down the starirs. The so called ”Executive room” lacked basic facilities like hot water, tea bags etc. Even the restaurant was in another hotel, and one had to go there for breakfast. Thrillophilia charged so much, yet provided good hotels only for first 2 nights and this sub-standard hotel for majority stay (3 nights). Neither the tour provider (Annex) nor Thrillophilia provided support on our request to change the rooms. The ”Driver cum guide” had minimal knowledge of places and very often took there after the timings were closed, due to which some parts of itinerary could not be experienced. Very poor service for very expensive pricing.

Excellent location and able manager mr. Denny. Chef and staff are very polite and service minded. Travel desk was very useful. On the whole great vacation we had. As my wife underwent knee replacement surgery, requested the manager for allot a room in ground floor. He helped us which we can not forget.