Hotel dengan balcony di Boracay Island

"Great location, Beautiful amenities and friendly staff, great customer service, would stay again, highly recommended."

"We had an overall wonderful experience at Henann Crystal Sands Resort. The hotel was very clean, and the staff were incredibly friendly, polite, and always smiling. Everyone was genuinely helpful, which made our stay even more enjoyable. The airport transfer was very smooth, and the team helped us with our luggage from start to finish. Early check-in was kindly permitted, which was extremely helpful as we were traveling with our 11-month-old baby. The baby cot provided was the cleanest we have ever seen, which gave us great peace of mind. Breakfast was decent with a good variety, and the seafood buffet dinner was absolutely amazing—we enjoyed it twice during our one-week stay. The pool bar had a great atmosphere, and the food there was also very good. The sky pool offered a beautiful view, especially at sunset, and was one of the highlights of the resort. The massage service was excellent. We tried both the poolside massage and the in-room massage, and both were very relaxing and professionally done. The beach in front of the hotel was the cleanest and whitest we saw on the island, making it perfect for relaxing and enjoying the sea. We would definitely stay at Henann Crystal Sands again on our next trip to Boracay and highly recommend it, especially for families with young children."

"This hotel offers a comfortable stay with easy access to public transportation since it’s located along the roadside rather than beachfront. The staff are accommodating and helpful, and the rooms are clean and nicely maintained. Buffet breakfast has plenty of options and tastes decent, while the warm pool is perfect for night swimming. There are a few areas that could be improved. In our room, the shower controls weren’t working properly since water still flowed even when the knob was fully turned off. One night, we were woken up by loud guests arguing in the lobby. They seemed drunk from a party and the noise carried as they walked to their rooms, which was unpleasant. The hotel was worth the money and perfect if you’re willing to pay for comfort. While not beachfront, its convenience, service, and amenities make it a solid choice for a relaxing stay."

"Our stay at Henann Regency Resort & Spa was truly worth it. The food was consistently good, and we especially loved the breakfast buffet every morning—you’ll definitely leave full because everything they prepare is delicious. We would like to commend Essa from reception, who was very kind and accommodating. She gave us a great room location that was conveniently near the beachfront, which made our stay even more enjoyable. When we checked the room, we noticed a minor issue with the cabinet door of the fridge, but maintenance fixed it right away, which we really appreciated. The room itself was clean, and all the amenities were excellent. The staff were all friendly and welcoming, even those you simply pass by. Special mention to Dannah, who was very jolly and kind—she really made a positive impression on us. Overall, our 4-night stay was amazing. If we could have stayed longer, we definitely would have. Highly recommended hotel!"

"I had a pleasant stay at Boracay Holiday Resort. The location is excellent — Boracay Beach is just a 5-minute walk away, and there are plenty of nearby establishments for food, drinks, and essentials. The staff provided great service, and the cleanliness and amenities were good overall . One thing worth mentioning is that I lost my eyeglasses during my stay. I’m not sure where it happened, but I wasn’t able to recover them. Aside from that, everything else went smoothly and we still enjoyed our time at the resort. Overall, it was a good experience, and I appreciate the friendly staff, convenient location, and the accessibility to many establishments."

"The service was good, the hotel is being cleaned regulary, the staffs are courteous the place is serene and quiet far from the party noise of boracay. And the breakfast buffet is good lots of selections and they keep on refilling the food warmers for the guests, plus the million dollar view! we never mind paying for e-trike whenever we want to go somewhere. I just didnt like the front desk keeps calling for the checkout notice even though i told her that were ready to check out and just needs a minute to pack some our things, besides we checked in late like 6pm btw we checked out at 12:20pm though So far, this is the best hennan hotel for me."

"We loved our stay at Henann Palm Beach in Boracay! The beachfront location on White Beach is unbeatable — soft white sand and stunning sunsets right in front of the hotel. The rooms are modern, clean, and very comfortable, with a relaxing tropical vibe. The infinity pool overlooking the ocean is a highlight and perfect for cooling off after time in the sun. Breakfast offers a great variety, and the staff are incredibly friendly and attentive. If you’re looking for a stylish, well-located resort with amazing service and views, Henann Palm Beach is a fantastic choice."

"I was so annoyed with the remote control being faulty during our entire stay. I need to get near the sensor, just to keep it functioning. Imagine the hassle of standing up, every now and then just to change channels. For 54k for 2nights, its not worth it. Its really frustrating. Also prior to stay, I specifically requested for rooms near each other since we had kids and seniors with us. But lo & behold, rooms were 1 building away from each other. I kindly asked for assistance, but the front desk officer who I was talking to showed no empathy, the worst part? it seemed she was blaming me, telling me I was the one who booked it. Yeah, right. But it was my first time in the property, how would I know the room 341 was far from room 415. I assumed it was just a floor / elevator away. It feels like she wasn't even willing to help after all and just put all the blame to the client. One more thing, prior to our stay at Mandarin, we stayed at another property at Station 2, the front desk was a lot different!! They're not as accommodating, something was off, it feels like you're not welcome (I am pertaining to the front desk / manager who was processing the check-in) What I only liked about them was their staff who welcomes you when you arrive (the ones handing over wet towels and welcome drinks) they greet you warmly & very welcoming. Also, the request for a birthday greeting was also granted, thankful for that. But thats it, never coming back."

"The Bed is so Cozy. we stayed in their Annex Building, Ground floor since may kasama kaming senior. Just cross the street . The free breakfast is OK na,pero sobrang konti ng servings 😊. For sure babalik pa din kami sa hotel na to."

"The Worst Hotel Experience I Have Ever Had I have stayed in countless hotels and resorts around the world, but this was by far the worst experience I have ever had. Our company booked six rooms for a team-building trip. Since our staff were arriving at different times, we registered five different employee names so each person could check in when they arrived. However, when we arrived at the resort, the staff said that all six rooms were somehow registered under the first name from Room 1, and they refused to let anyone check in unless that specific person arrived first. This made absolutely no sense. The person who paid for the booking was present, and we clearly showed the Trip.com app, the official voucher, and the names of all employees staying in the rooms. Despite all of this, the staff repeatedly said check-in was impossible. What makes this even worse is that there was absolutely no notice anywhere saying that the first guest must arrive before anyone else can check in. Instead of helping us solve the problem, the staff simply told us to wait in the lobby indefinitely with no solution. I have lived in the Philippines for many years and have stayed many times at resorts in Bohol and Boracay, including several Henann Resorts. I have also traveled to many countries. However, I have never experienced such rigid, unhelpful, and unprofessional service. To make matters worse, no manager came out to assist us, even after we asked multiple times. For a resort that claims to offer quality hospitality, this level of service is completely unacceptable and honestly below even a one-star standard. This experience was extremely disappointing and frustrating. I would strongly recommend future guests double-check their booking policies before staying here."