Hotel dengan balcony di Boracay Island

"As a solo traveler this hotel has the best location for me everthing is accessible if you want to switch from station 1 to staion 2, if you’re looking for bars to food everything is right there nearby👍👍"

"if there would be a word to best describe a stay at Hennan Crystal Sands it would definitely be amazing….it is not just the place itself but the staff from the lobby to the resto who would make you soo welcome as if you are coming home..and Hennan Crystal sands is always always that…Home…my fourth stay with them and i would definitely always come back!!"

"We had a wonderful stay and truly appreciate the excellent service from all the staff. Everyone was very kind, attentive, and genuinely helpful throughout our visit. During our stay, my son got sick, and the staff went above and beyond to take extra care of us. Their support and concern made a stressful situation much more manageable, and we are very grateful for that. The buffet was also great, with a good selection including vegan options, which we really appreciated. It made dining easy and enjoyable for our family. My child also had a fantastic time at the pool—it was definitely one of the highlights of our stay! Overall, we had a very positive experience and would gladly recommend this hotel."

"I love the hotel’s location, which is one of its biggest strengths. However, I feel that some of the facilities and amenities are starting to feel outdated compared to the newer Henann properties. The breakfast buffet offers a good variety overall, but during our two-night stay, the longganisa, sausage, and ham selections were essentially the same each morning. It would have been nice to see more rotation in the breakfast offerings. I noticed a similar pattern during a previous stay at another Henann property, where the traditional Filipino breakfast viands were also quite repetitive. Adding more variety from day to day would make the dining experience more enjoyable, especially for guests staying multiple nights."

"I had a pleasant stay at Boracay Holiday Resort. The location is excellent — Boracay Beach is just a 5-minute walk away, and there are plenty of nearby establishments for food, drinks, and essentials. The staff provided great service, and the cleanliness and amenities were good overall . One thing worth mentioning is that I lost my eyeglasses during my stay. I’m not sure where it happened, but I wasn’t able to recover them. Aside from that, everything else went smoothly and we still enjoyed our time at the resort. Overall, it was a good experience, and I appreciate the friendly staff, convenient location, and the accessibility to many establishments."

"The service was good, the hotel is being cleaned regulary, the staffs are courteous the place is serene and quiet far from the party noise of boracay. And the breakfast buffet is good lots of selections and they keep on refilling the food warmers for the guests, plus the million dollar view! we never mind paying for e-trike whenever we want to go somewhere. I just didnt like the front desk keeps calling for the checkout notice even though i told her that were ready to check out and just needs a minute to pack some our things, besides we checked in late like 6pm btw we checked out at 12:20pm though So far, this is the best hennan hotel for me."

"We loved our stay at Henann Palm Beach in Boracay! The beachfront location on White Beach is unbeatable — soft white sand and stunning sunsets right in front of the hotel. The rooms are modern, clean, and very comfortable, with a relaxing tropical vibe. The infinity pool overlooking the ocean is a highlight and perfect for cooling off after time in the sun. Breakfast offers a great variety, and the staff are incredibly friendly and attentive. If you’re looking for a stylish, well-located resort with amazing service and views, Henann Palm Beach is a fantastic choice."

"I was so annoyed with the remote control being faulty during our entire stay. I need to get near the sensor, just to keep it functioning. Imagine the hassle of standing up, every now and then just to change channels. For 54k for 2nights, its not worth it. Its really frustrating. Also prior to stay, I specifically requested for rooms near each other since we had kids and seniors with us. But lo & behold, rooms were 1 building away from each other. I kindly asked for assistance, but the front desk officer who I was talking to showed no empathy, the worst part? it seemed she was blaming me, telling me I was the one who booked it. Yeah, right. But it was my first time in the property, how would I know the room 341 was far from room 415. I assumed it was just a floor / elevator away. It feels like she wasn't even willing to help after all and just put all the blame to the client. One more thing, prior to our stay at Mandarin, we stayed at another property at Station 2, the front desk was a lot different!! They're not as accommodating, something was off, it feels like you're not welcome (I am pertaining to the front desk / manager who was processing the check-in) What I only liked about them was their staff who welcomes you when you arrive (the ones handing over wet towels and welcome drinks) they greet you warmly & very welcoming. Also, the request for a birthday greeting was also granted, thankful for that. But thats it, never coming back."

"Location is good. My parents’ room is beachfront. They even upgraded our room for the 2nd night. Cons: there’s some repairs/construction near/above the upgraded room which made father a bit stressed. But kudos for good customer service."

"The Worst Hotel Experience I Have Ever Had I have stayed in countless hotels and resorts around the world, but this was by far the worst experience I have ever had. Our company booked six rooms for a team-building trip. Since our staff were arriving at different times, we registered five different employee names so each person could check in when they arrived. However, when we arrived at the resort, the staff said that all six rooms were somehow registered under the first name from Room 1, and they refused to let anyone check in unless that specific person arrived first. This made absolutely no sense. The person who paid for the booking was present, and we clearly showed the Trip.com app, the official voucher, and the names of all employees staying in the rooms. Despite all of this, the staff repeatedly said check-in was impossible. What makes this even worse is that there was absolutely no notice anywhere saying that the first guest must arrive before anyone else can check in. Instead of helping us solve the problem, the staff simply told us to wait in the lobby indefinitely with no solution. I have lived in the Philippines for many years and have stayed many times at resorts in Bohol and Boracay, including several Henann Resorts. I have also traveled to many countries. However, I have never experienced such rigid, unhelpful, and unprofessional service. To make matters worse, no manager came out to assist us, even after we asked multiple times. For a resort that claims to offer quality hospitality, this level of service is completely unacceptable and honestly below even a one-star standard. This experience was extremely disappointing and frustrating. I would strongly recommend future guests double-check their booking policies before staying here."