Hotel dengan Balkoni di Riyadh

The hotel facilities here are good, but the service is absolutely terrible and wholly unbecoming of the Mandarin Oriental band (I have stayed in about 10 of their hotels globally and so am familiar with the usually excellent Mandarin Oriental service. We booked the room from Friday to Sunday and informed the hotel we would not be arriving until early Saturday morning, and had booked the Friday so as to have access to the room immediately. To ensure we arrived at the hotel quickly after an overnight flight, we also booked - at considerable expense - an airport fast-track arrivals service (Al Tanfeethi) combined with a hotel car to meet us there. The car didn't show up. The driver was no-where to be found - after considerable searching by us and the airport staff. We called the hotel and were told it was still 30min away. We got an uber instead at our own expense. On arrival we were told that we would not be charged for the Al Tanfeethi and the hotel car, given that our arrival had been delayed by the no-show of the driver. On depature, we had to wait almost 30min to check out, risking missing our flight, due to understaffing at the front desk. I then signed a bill which had the room charges on, all good so far. Then after having asked several times for an email receipt, several days later after multiple chasers we were sent a bill that had a NO-SHOW penalty for the Friday night (despite us having explained that we would not be arriving until Saturday morning) as well as reinstating the charges for the Al Tanfeethi lounge and hotel car. The conceirge now stated - wholly untruthfully - that the driver was there and that we ordered a second car too. This is completely false and the have now started to invent up fake facts in order to avoid refunding. Further, and fundamentally, these charges were not on the bill I signed . The emails from the concierge are rude and unapologetic - wholly outrageous in any situation, let alone from a brand such as the Mandarin. A disgrace to the Mandarin brand.

I read some negative comments about that hotel but in my case it was a very pleasant experience. The rooms need a refurbishment to stay up to date. Especially the bathroom, but it isn't that bad. Also, easily accessible car parking is provided in the basement of the building.

1. Hotel ini mempunyai lokasi yang baik dan tempat letak kereta teksi cukup bagus! 2. Susun atur bilik standard hotel ini sangat bagus! 3. Haruman minyak wangi di koridor hotel terlalu kuat dan tidak sesuai untuk warga asing. 4. Restoran di tingkat 10 hotel ini sangat bagus. Anda boleh pergi lewat daripada masa yang ditetapkan (10:00-13:00 boleh diterima) dan ia sangat kaya! 5. Tingkat pertama hotel ini sangat besar, menjadikannya sangat mudah untuk menerima pelanggan dan mengadakan mesyuarat. 6. Perkhidmatan meja depan hotel adalah sangat profesional dan sopan.

I found Grand Plaza Riyadh Takhasosi very cozy, and comfortable location. Check inn and check out was very fast. Friendly and outgoing reception, hotel territory very safe, not noisy. Speak English well. Rooms big and comfortable. Great food in restaurant working 24/7 just call 7000 number from your room and can order different type of food from menu. Big pool area. Very recommend this hotel for tourists from any country.

Luxurious accommodation and employees who brought me honey from the ground. May God grant them good health. I would like to thank the employee bell boy Sohel. want to express my sincere appreciation for bell boy sohel. His service was exceptional, and he went above and beyond to make sure I was well taken care of. He is not only professional but also a genuinely caring person. His attention to detail and thoughtful approach made a real difference, and I am truly grateful for his help.

Courteous, efficient, a quality experience. Only stayed 4 nights and had a near faultless stay. Apartments are of an extremely high standard, the TV experience could be improved, not much English choice although Internet tv was available. Restaurant food, b/fast and supper was tremendous. We thoroughly enjoyed the Indian buffet followed next evening by American BBQ night. Unbelievable offering of choice, the salad bar only would satisfy!! Praise to the management and staff. Some questioned why we stayed out of downtown in the Diplomatic Quarter. On what we experienced, why stay anywhere else than this peaceful haven !!!!

設施：酒店很新，電源不用轉換頭即可，幾種標準的插頭都可以用，但是手機信號太差了，無法正常打電話和流量上網 衞生：整潔，有一點需要改進的是抽紙衹在衞生間洗手枱上有一包，卧室沒有 環境：離王國大廈很近，周邊商場也方便 服務：前台非常熱心，餐廳服務員也特別熱情，服務態度是我在國外住過的酒店中最好的了

اخدمة فوق الممتازة ومكان مريح واستقبال حافل وخصوصا من الاخ طارق الطعام متنوع الصالة كانت حر شوي فيه جلسات خارجيه ممتازة طاقم العمل محترفين صراحة زيارة سوف تتكرر ان شاءالله وانصح به ايضا الفندق مرتب ومريح نفسيا

Comfort stay, clean room, quiet place, breakfast with many choices