Cari Hotel 4-Star di Riyadh

Arrived at the hotel late, i found my room ready! The room is clean, the staff are friendly and I loved the room design. Good choice for families.

Overall, everything was excellent. However, the staff handover/communication needs improvement. When I visited the fitness center at night, there was no staff member at the counter, and I waited over 10 minutes for a towel—even though I had already informed the fitness staff earlier that morning.

Excellent staff — very friendly, courteous, and accommodating. We arrived well before check-in, and the team kindly arranged an early room, which was greatly appreciated. I can’t thank the staff at check-in, the restaurant, and room service enough for their hospitality, kindness, and respect. The room was large, clean, and well maintained, with a comfortable king bed, plenty of power outlets, quiet and efficient air-conditioning, and good amenities. The buffet breakfast was very good, with daily variety, fresh juices, an omelette station cooked to order, a good bread selection, and decent machine coffee. Location as with 15 to 20 minutes from all attractions and malls. Ubers and Bolt was ready available. Sky bridge was walkable during cold but would be a challenge during the hot season. Down points: • Premium room was expected to be on a higher floor, but the room faced the roof line with no view. • Shower head would not stay in position and kept sliding down. Overall, a pleasant stay with excellent service, with only minor room issues.

Sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik, sangat baik , sangat baik, sangat baik, sangat baik, sangat baik, sangat baik

I had a wonderful stay at this hotel. The location is excellent—it’s just a short walk from both the metro and bus station, making it very convenient to get around the city. There’s also a mall and a supermarket right across the road, along with plenty of restaurants to choose from. The hotel was very clean, and my room was spacious, comfortable, and spotless. The staff maintained the room well throughout my stay, making it a relaxing place to come back to after a long day. Overall, I highly recommend this hotel for its great location, cleanliness, and spacious rooms. I would definitely stay here again.

Ia sangat bagus. Kemudahan sokongan di sekelilingnya lengkap, selesa untuk perjalanan, bersih dan bersih, serta persekitarannya yang mewah dan berkelas. . . . . . . . . . . . . ,,. .

Kemudahan: agak lengkap, pada dasarnya semuanya tersedia Kebersihan: Ya, orang Arab sendiri sangat khusus tentang kebersihan. Persekitaran: Terletak di pusat bandar, terdapat kesesakan lalu lintas Perkhidmatan: Sangat baik dan sopan, tetapi lelaki di meja depan mempunyai bahasa Inggeris yang sangat lemah...

It was located in the mid city.So,expectation with traffic should be there. Luxurius design. Moderate service. We encounter with toilet flush mulfunctional multiple times and need to ask for maintanence to fix it. Other than that,the valet parking was available,for the guest to park their vehicle during the stay.

Kind staff and good location. Clean. Everything is good except uncomfortable pillow.

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.