Cari Hotel 4-Star di Riyadh

Arrived at the hotel late, i found my room ready! The room is clean, the staff are friendly and I loved the room design. Good choice for families.

Excellent hotel next to a metro station of the blue line Cc

The hotel is great, loved the size of the room, amenities, cleanliness, and comfort is on point for the price. The reception and check in process is smooth, bilingual support can be an additional point but the communication is still 👌. The room service and house keeping is also great. However what can become a nuisance quite easily is that the hotel claims to have a parking but it stays full so you have to park around the hotel and it is a busy area hence it gets a bit difficult. Moreover, for now the paid parking meters are here but they are not charging yet, once they do .. it will be more difficult to park outside the premises of the hotel. The other downturn for me personally is the size of the commode in the bathroom. Room for improvement here as not only the commode sprays water everywhere while flushing but the bidet makes alot of noise. Over all, I may come back to the hotel for the peace And quiet in the room, lobbies, and the size of the room but the parking can be a down turn for me.

Excellent staff — very friendly, courteous, and accommodating. We arrived well before check-in, and the team kindly arranged an early room, which was greatly appreciated. I can’t thank the staff at check-in, the restaurant, and room service enough for their hospitality, kindness, and respect. The room was large, clean, and well maintained, with a comfortable king bed, plenty of power outlets, quiet and efficient air-conditioning, and good amenities. The buffet breakfast was very good, with daily variety, fresh juices, an omelette station cooked to order, a good bread selection, and decent machine coffee. Location as with 15 to 20 minutes from all attractions and malls. Ubers and Bolt was ready available. Sky bridge was walkable during cold but would be a challenge during the hot season. Down points: • Premium room was expected to be on a higher floor, but the room faced the roof line with no view. • Shower head would not stay in position and kept sliding down. Overall, a pleasant stay with excellent service, with only minor room issues.

10 daripada 10. Titisan kopi percuma boleh diperbaharui setiap hari, botol air dan peti sejuk di dalam bilik. Kakitangan yang sangat ramah dan tahap perkhidmatan yang tinggi di kafe mini betul-betul di hotel (sedikit mahal, tetapi masih cukup baik). lokasi yang sangat baik. Tidak begitu jauh dari lapangan terbang, dekat dengan pusat bandar. Periksa gim juga. Ia agak kecil tetapi untuk sekali latihan sudah cukup baik. Terima kasih banyak kepada hotel untuk menjadi tuan rumah! Selamat menjadi tetamu anda :D

Hotel yang sangat baik, perkhidmatan yang sangat baik, dan lokasi hotel berhampiran dengan segala-galanya Terima kasih kepada Encik Mohamed di kaunter penerimaan tetamu, yang sangat sopan dan sopan.

It was located in the mid city.So,expectation with traffic should be there. Luxurius design. Moderate service. We encounter with toilet flush mulfunctional multiple times and need to ask for maintanence to fix it. Other than that,the valet parking was available,for the guest to park their vehicle during the stay.

Kind staff and good location. Clean. Everything is good except uncomfortable pillow.

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.

موقع الفندق ممتاز لقربه من مستشفى الملك فيصل التخصصى. بالنسبة للغرف كانت واسعه ومريحة ولكن بالنسبة للاثاث يحتاج الى تغيير لانها قديمة لان دولاب الملابس الباب لا يقفل وايضا ادراج التسريحة مكسرة.