Hotel dengan balcony di Guam

There is only one complaint I want to make is regarding the Thai restaurant soi at the hotel. The food was great, however the service needs to be improved. We ordered 2 appetizers and 2 main dishes. After we ordered, 5 minutes later, the 2 main dishes came first, a couple minutes later, the 2 appetizers came. We were eating at rush. At the end we ordered a dessert, however it took 20 minutes to come. Also, the waitress never came to ask about our comment on the food. Comparing with the restaurant next door we had dinner the night before, it was quite an unpleasant experience. Again the food is the best Thai food we have ever had.

We were so happy to be assisted by Richard at the front desk. His customer service was outstanding and he went above and beyond to ensure that we had what we wanted and needed in order to have the best experience possible! We highly recommend Crowne Plaza Guam!

I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.

My second time (first was last April 2025) Even though there still a lot of people hanging out i’m still love this hotel. Front desk officer are very accommodating and friendly. The place of this hotel is superb. Will visit guam soon and will choose this again.

들어가자마자 향기부터 좋고 쾌적하고 멋져요. 직원분도 친절하셨고, 방 컨디션도 훌륭했어요. 침대는 좀 삐걱거리는 소리가 났고 너무 푹신해서 오히려 허리에는 안좋을것같은 느낌이었지만 그거빼고는 다 맘에 들었어요. 수영장에서 바로 이어지는 바다뷰도 너무너무 좋고, 스타벅스옆 통로에서 보는 노을뷰는 태어나서 본 바다놀중에 가장 아름답고 멋졌어요. 나중에 기회되면 또 가고싶어요!

The location was good, as it was near a beach and quite a few restaurants and shops. The service was good, as most of the staff were polite and responded quickly to requests. I did not like the open-style shower, however, as water went everywhere in the bathroom. Plus, there was no working fan in the bathroom either. The biggest problem though was that most of the time there was no hot water in the bathroom at all, making for some very cold showers! At least the room was big and relatively inexpensive.

호텔에서 정말 만족스러운 시간을 보냈습니다. 직원들이 매우 친절하고 도움이 되어 도착 순간부터 환영받는 기분이었어요. 객실은 깔끔하고 필요한 시설이 잘 갖춰져 있었으며, 위치도 시내 관광에 최적이었습니다. 조식 뷔페는 신선하고 다양한 메뉴로 훌륭했습니다.

위치는 돈키호테와 k마트가 가까웠으나 렌트카 없이는 다니기 힘들어요 하지만 써비스도 좋고 가성비대비 하루쯤 묵기좋아요

only 8 minutes from kmart and even less for future donki stores. you could take red bus to city center just atound 10 minutes. room is very large and staff are friendly. free car to airport 24 hours. take 25 monutes to walk from airport just one simple way.