Hotel Mesra keluarga di Guam

괌으로 친구랑 여행을 가게 됐어요 괌 시내랑도 걸어서 갈 수 있는거리고 좀 오래된 호텔같아보이지만 벌레도 안나왔고 전체적으로 만족 했습니다 !

I was booked to stay here through my job. This is the filthiest hotel I’ve ever stepped into. From the looks of it, the rooms haven’t been touched since the beginning of COVID last year. When I closed the door and turned around to see the lock on the door, I was disgusted. I opened the fridge and immediately contacted my job to find me another place because I will not sleep here. I know for a fact that the staff themselves would not want to sleep here.

酒店的體驗非常不錯，處處都恰到好處的舒適，房間剛進去的時候被這個海景陽台狠狠地驚艷到了，早餐也是海景大玻璃，晚上一樓大堂還有樂隊演奏，氛圍極佳。 酒店周邊設施非常完善，幾家有名的餐廳都是步行可達的距離，重點的沙灘也是可以從酒店泳池直接抵達，停車場免費，租車出行也很方便，（酒店到機場差不多4公里）開車十分鐘就能到

good location with mall access. spacious room with tub and balcony. good food in buffet especially the salmon. great sea view frm the balcony

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

수영장과 바다가 연결되어 있어 접근성 가장 훌륭합니다. 침구도 푹신해서 좋았구요. 조식은 보통 수준입니다 (가성비는 굿) 다만 보증금은 꼭 현금으로 지불하시길 추천드려요. 저는 매일 150달러씩 출금되서 ㅎ.. 체크카드여서 보증금 몇달은 지나야 돌아온다는데 ㅠ 총 320달러정도 보증금 나갔습니다. 마지막날에는 분명 보증금 안나간다는 직원의 확인까지 받았는데도 (혹시나 하는 마음에 해당 카드 잔액을 0원으로 빼두었습니다) 다음날 새벽에 또 150달러 승인실패 문자 와있더라구요.. 거의 방값 만큼 보증금 빼가는 곳이 어디있나요^_ㅠ 500달러 가량 보증금으로 잡아두신 것 같더라구요 다른 후기 보니까 현금으로 100달러만 내신분도 있던데, 골치 아픈일 안생기게 사전 현금 지불 후 체크아웃할때 현금 돌려받는 게 더 깔끔하겠다는 생각이 들었어요🙃 이외에도 다른 호텔 이슈가 있었는데 주말인데도 불구하고 트립닷컴에서 빠르게 채팅 연락 진행해주셔서 잘 해결 되었습니다. 덕분에 기분 좋게 여행 마무리 합니다. 트립닷컴 짱 아무튼 저는 이 호텔 재방문 의사 없습니다 ㅎ

the hotel is very new so the facilities are quite good… but it doesn’t have its own beach and gym, you have to go to hotel nikko which is actually inconvenient

Have stayed here many times for work. I just wanted to thank everyone at Hilton for taking such good care of us the past few weeks! I was here for work, and it was a bit unnerving being away from home and family during Typhoon Mawar… but I appreciate the hotel’s constant updates and adaptability! Everyone was working so hard to keep us safe during this very tough time, and it’s truly appreciated! Glad we came thru it okay, prayers for the recovery ahead, grateful to Hilton and all your staff. Thank you.

Very nice location, front staff is very kind. Room cleaning was forgotten two times. Room cleaning staff don't say hi when we met them in the hallway. Pool is very good. Better and cleaner than other hotels nearby. Direct acces to the beach is nice too. Pool restaurant could have a better menu ( Dusit have Taji Grill and Tabu bar)

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.