With a stay at Quest Hotel San Denpasar by ASTON in Denpasar (Mahendradatta), you'll be within a 10-minute drive of Kuta Beach and Sunset Point Shopping Centre. This hotel is 3.6 mi (5.7 km) from Seminyak Square and 4 mi (6.5 km) from Legian Beach.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services.
Enjoy a meal at Bhira Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 179 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
BBommi2024.03.08
The breakfast at Quest San Hotel in Bali is often praised for its variety, freshness, and quality. Guests appreciate the diverse selection of both local and international dishes, including fresh fruits, pastries, traditional Indonesian fare, and made-to-order options. The dining area is usually well-maintained, and the staff are known for their attentive service. Overall, Quest San Hotel tends to offer a satisfying breakfast experience for guests staying in Bali.
Villa-Seminyak(Kawasan Kuta) | 4.6km dari Dewata Penjor Home
Terletak di Seminyak (Sunset Road), Ramada Encore by Wyndham Seminyak Bali - CHSE Certified hanya dalam lingkungan 5 minit memandu dari Pusat Membeli-belah Sunset Point dan Seminyak Square. Hotel 4 bintang ini berada 2.1 km dari Sunset Star dan 2.9 km dari Pantai Double Six.
Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang terbuka dan pusat kecergasan. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, bantuan pelancongan/tiket dan dewan sambutan.
Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 290 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi menampilkan pancuran mandi, kelengkapan dandanan diri percuma dan selipar. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan Pengemasan tersedia atas permintaan..
Nnandabells2024.03.27
Loving the spacious bedroom and bathroom as well in this hotel. The pool's also huge one. The lighting, the location, everything were spot on. Maybe only the breakfast just so so. Note if you took an elderly with you, maybe you can request a room near by the lift because the hotel is quite big but the lift is only on one spot.
Apabila anda menginap di Rofa Kuta Hotel - CHSE Certified di Legian, anda akan berada berhampiran pantai, dalam lingkungan 5 minit memandu dari Krisna dan Jalan Legian. Hotel ini berada 2.1 km dari Pantai Legian dan 12.8 km dari Pantai Sanur.
Belai diri anda dengan urut, rawatan badan dan rawatan muka. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan dewan tari-menari.
Puaskan selera anda untuk makan tengah hari atau makan malam di Drupadi Resto, sebuah restoran yang pakar dalam masakan Indonesia atau nikmati hidangan di dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia atas permintaan) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 140 bilik berhawa dingin yang menampilkan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2021.04.24
Clean and nice hotel. Modern. Friendly staff. Incredible low price. Only pint I see that should be improved: when taking a shower the whole bathroom floor gets wet. A slat should be installed so the water stays in the shower and cannot flow to the rest of the bathroom. Perfect hotel for people on a budget or for short stay.
With a stay at Everyday Hotel Kuta Central, you'll be centrally located in Kuta, within a 5-minute drive of Waterbom Bali and Beachwalk Shopping Center. This hotel is 1.1 mi (1.8 km) from Legian Beach and 2 mi (3.3 km) from Seminyak Beach.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Stop by the hotel's restaurant, Eats Good, for lunch or dinner, or grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 66 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
SSafira2024.05.08
quick trip to bali and looking for the affordable one for ext 2 more nights, but unfortunately we already put make up room sign at the first day but no one clean up the room, and there’s maintenance who entered the room without ring or knocking the door
Penginapan di Kuta Beach Hotel menempatkan anda di tengah-tengah Kuta, 7 minit memandu dari Seminyak Square dan 13 minit dari Pantai Sanur. Hotel pantai ini berada 2.4 km dari Pantai Legian dan 4.1 km dari Pantai Double Six.
Gunakan peluang rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari teres dan taman. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, penjagaan anak/bayi (surcaj) dan perkhidmatan perkahwinan.
Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan valet percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 144 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2023.01.31
Best western kuta beach, bali. Yhis is my first visit and stay to this hotel, which the location very famous specially to who loves surfing, swimming, sunbathing... 800 m fr the to the famous kuta beach bali. Surrounding by five star hotels, culinairy, beachwalk mall, cafes. The hotel is nice, the room is comfort, clean, tidy, safety box, refrigerator, coffee/tea maker, nice linen pillows'bed/blanket. Breakfast is nice even simple ...
Dengan penginapan di Cara Cara Inn - CHSE Certified di Kuta (Pusat Bandar Kuta), anda akan berada 1 minit memandu dari Pantai Kuta dan 6 minit dari Pantai Seminyak. Hotel ini berada 3.4 km dari Pantai Legian dan 12.6 km dari Pantai Sanur.
Nikmati pemandangan dari teres atas bumbung dan gunakan kemudahan seperti akses Internet wayarles percuma.
Nikmati juadah di restoran atau senek di salah sebuah daripada kedai kopi atau kafe di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat.
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan terhad terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 98 bilik tamu berhawa dingin. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi, manakala pengemasan disediakan setiap hari.
PPengguna Tetamu2022.05.21
The best hotel with the best service, the staff is very helpful and friendly. Can check in without having to wait long, the rooms are very clean and close to everywhere. Even if it's a temporary elevator, swimming pool and kitchen Discontinued but the service is very satisfying.
Dengan penginapan di Grand Mega Resort & Spa Bali di Kuta (Lencongan Ngurah Rai Kuta), anda akan berada 4 minit memandu dari Pantai Kuta dan 7 minit dari Pantai Seminyak. Tempat peranginan 4 bintang ini berada 4.2 km dari Pantai Legian dan 9.6 km dari Pantai Sanur.
Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Anda boleh menggunakan kemudahan rekreasi seperti kolam renang terbuka dan pusat kecergasan. Kemudahan tambahan di tempat peranginan ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan perkhidmatan perkahwinan. Cukup mudah untuk menikmati keindahan tepi laut dengan pengangkutan ulang-alik percuma ke pantai.
Nikmati masakan tempatan dan antarabangsa di Cafe Cinta, sebuah restoran di mana anda boleh menikmati pemandangan kolam renang, atau memilih untuk menjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam yang ditawarkan. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan valet percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 133 bilik tamu yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi dan pancuran berasingan menampilkan tab mandi rendaman dalam dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2023.03.07
I am visiting family in the area so needed to stay in a hotel nearby.on first impression the photos looked perfect. However,on arrival I was shown to a room on the ground floor which wasn’t clean, was dated and broken plastic around the shower area which I felt was unhygienic and a safety concern. The patio doors wouldn’t lock which as a solo traveller didn’t make me feel safe. I asked at reception to be moved. After a few minutes of discussion I was told I could move to a “new” room on the third floor overlooking the pool. First impression it was definitely an improvement but definitely not a “new” room. Paint peeling, laminate wood peeling, broken kettle, no fridge. A new kettle and an old fridge was then replaced. The bath and the basin were not clean with a ring of scum. The room was superficially cleaned daily by very friendly and willing cleaners. Bed linen and towels changed regularly. 2 bottles of water daily was a plus. Nowhere to put hand soap by the basin which meant crossing the room to get soap? The design of the room not thought through. Mirrors so high you could barely see unless on tip toe and I’m average height. Velvet chairs a hotel theme and not very practical for a tropical country. The safe deposit box didn’t work and despite asking it remained the same. The incessant piano music in the morning same reel which was eventually changed after I complained… the afternoon it changed to pop music but again the same reel… and no I did not want to be woken at 630 -7 every morning with piano music does anyone? Cockroaches in the room …. When I complained I was given a spray. Overall the hotel served its purpose of being close to my family. The staff were very friendly and kind which I really appreciated.
EDEN Hotel Kuta Bali terletak di tengah-tengah Kuta, 4 minit berjalan kaki dari Lippo Mall (Pusat Membeli-belah) dan 5 minit berjalan kaki dari Pusat Beli-belah Discovery. Hotel 4 bintang ini berada 0.6 km dari Pantai Tuban dan 2 km dari Pantai Kuta.
Manjakan diri anda di spa yang menawarkan urut dan rawatan badan. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma dan perkhidmatan rencam.
Nikmati masakan antarabangsa di Paradisus Restaurant, sebuah restoran di mana anda boleh menikmati pemandangan kolam renang, atau memilih untuk menjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam yang ditawarkan. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bungkus disediakan pada setiap hari dari 6:30 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Kuta? hotel ini mempunyai kemudahan berukuran 2874 kaki persegi (267 meter persegi), yang termasuk pusat persidangan. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 277 bilik tamu yang menampilkan bar mini dan Televisyen LCD. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut.
PPengguna Tetamu2023.03.26
Dripz Coffee under the actual Eden Hotel provides great coffee plus meals, snacks etc. Friendly and helpful staff!! We have had many breakfasts at Eden Hotel - very nice and great value!! We had American breakfast, and there is also an option of a buffet breakfast. Thank you to many helpful staff including Juni, Ari Arum and Satria from Dripz Coffee.
Terletak di Denpasar, Manzelejepun Luxury Villas berada dalam lingkungan 5 minit memandu dari Taman Orkid Bali dan Pantai Matahari Terbit. Hotel ini berada 5.7 km dari Pantai Sanur dan 18 km dari Pantai Legian.
Manjakan diri anda dengan urut, rawatan badan dan rawatan muka yang terdapat di tapak hartanah. Anda boleh menggunakan kemudahan rekreasi seperti kolam renang terbuka, sauna dan pusat kecergasan. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar. Cukup mudah untuk menikmati keindahan tepi laut dengan pengangkutan ulang-alik percuma ke pantai.
Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan pesanan masak disediakan pada setiap hari dari 7:00 hingga 11:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia atas permintaan) manakala letak kenderaan valet percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 8 bilik berhawa dingin yang menampilkan Televisyen LCD. Bilik mempunyai balkoni atau laman dalam persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
LluciedU1551MG2024.04.05
We got the clue about Menzelejepun Villa by chance. However, it is a very nice ambience, you are living in the heart of centre near everything (Denpasar, Sanur beach etc.) and even though you are hidden in a beautiful calm oasis without noise. Owners Patrick and Dewy and all the hotel stuff are very nice, friendly people, always here for you. If you need something, don't hesitate to ask them. They will help you with everything. Stayment here was better than we expected. I only hope more people would get to know about this hidden paradise because it really deserves to be discovered. Spend there a few night and you will not regret it Thank you Dewy and Patrick for all your care and hospitability Lucy
Apabila anda menginap di Grand Sovereign Kuta Bali di Tuban, anda akan berada di kawasan perniagaan, dalam lingkungan 5 minit memandu dari Taman Tema Air Sarkas dan Lippo Mall (Pusat Membeli-belah). Hotel 4 bintang ini berada 4.7 km dari Pantai Legian dan 12.5 km dari Pantai Sanur.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang terbuka, sauna dan pusat kecergasan. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut. Tetamu boleh menumpang pengangkutan ulang-alik percuma yang disediakan ke pantai atau untuk pergi membeli-belah.
Nikmati masakan antarabangsa di Kitchen Meliwis, salah sebuah daripada 2 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Tuban? hotel ini mempunyai kemudahan berukuran 3100 kaki persegi (288 meter persegi), yang termasuk pusat persidangan. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan valet percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 198 bilik berhawa dingin yang menampilkan peti sejuk dan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.
PPengguna Tetamu2023.01.31
I stayed at Grand Sovereign Hotel Kuta Bali from Jul 11th to Jul 14th. The hotel was great, the service was excellent, etc, with only one miss: I forgot my laptop charger and left it in hotel meeting room. After I flew back home to Java, I finally realized that I forgot my charger and immediately look a way to contact the hotel. Well, the response was quick and one of the hotel staff, Ms. ANGEL/ANJEL kindly help and sent the charger back to me (I include the pics of the charger and the receipt of the delivery service). What a great post service! With this kind of service, I really recommend anyone to stay at this hotel. Thank you Grand Sovereign, Matur Suksma Ms. ANGEL/ANJEL. 👍👍🙏🙏
Semak ulasan daripada pelancong lain untuk membantu anda mencari penginapan yang sempurna
4.8/5
Cemerlang
YYang Xun, GailLocation is a little far out but that contributes to the idyllic charm of the hotel. Everything was fantastic and all the staff extremely polite and friendly.
We were especially impressed that the restaurant staff assiduously recorded our dietary needs to make sure we were covered for the entire stay. Major props to the restaurant for the range of interesting vegetarian options available and the great cocktails!
Room cleaning twice a day is also amazing at a time when many hotels are cutting back to once every 2-3 days. The Black Sands spa lives up to its reviews and the massage and bath were incredibly relaxing.
We truly enjoyed our little slice of paradise and it was a perfect weekend getaway!
DDanielleIt was amazing! The location is perfect, very close to airport, the service and breakfast is amazing.
Very friendly staff.
The room is a dream, the private pools are calm and cosy.
PPengguna TetamuThe most thoughtful hotel I've ever been! It's my 6th time in Bali. Front desk was helpful to book the best third party providers for our Nusa Penida tour to our airport pickup. Hotel complimentary are fun - we did sunrise yoga, aqua yoga, even a photoshoot. We paid for the spa (the MOST deeply relaxing massage - we tried the hot stone massage and maya special massage) and it was leaps and bounds BETTER than the one down the beach at the nest which was already highly raved online. We also booked the Indonesian cooking class - amazing food and recipes and location on roof top. Room is amazing as well, with extremely helpful amenities like a clothing line in bathroom & a huge space next to the tub for fuss free bubble bath relaxation. Also, there's milk bath service for our in-room tub. Amazing. Already recommended to friends and family & we will 100% be back!
LleblebLoved our stay at Hava Ubud. The location was perfect , just 10-15mins away from Ubud central.and the amenities were all clean. Staffs were super friendly and constantly make you feel welcome and safe. They were also helpful in attending our request throughout our stay. Its a shame that we couldnt stay longer.
Only downside was the false advertising from TRIP.COM as the website shows a different picture than the actual rooms. For the deluxe room with bathtub, you actually have to top-up extra (~$1.5million rupiah) for it. Trip.com should specify the room amenities properly to prevent any mixups for other future guests.
Thankfully the service was top notched that made it ok to pay extra for the room we wanted.
My recommendation is to not book from trip.com but from a more reliable provider instead.👍
CClaireWong18Overall service is really good and friendly, they even provide breakfast box if you are leaving the hotel for your itinerary before the breakfast starts (can request upon check in). Room view is amazing and clean, the only not so nice part is the beach. It is on reconstruction and there is a lot of seaweed so nothing to do if you want to go to the beach for a swim.
SSaowaluck PrommetDuring my stay at the hotel from July 14th to July 18th, I encountered several issues that I wish to bring to your attention:
Upon my arrival on July 14th, I had booked a room with a King bed, but upon arrival, I discovered that my room had a twin bed configuration instead. After requesting a change and mentioning that I am a ”Diamond Member,” the room was switched to a King bed within 10 minutes. However, there were no welcome amenities set up in the room.
On July 15th, I called reception (dialling ”0”) to inquire about breakfast and requested to invite my friend as part of my membership benefits. The receptionist took some time to check and later informed me that if my friend joined me, there would be an additional charge due to hotel policy regarding a third person. I was surprised that the receptionist was not aware that I was staying alone.
Throughout my stay, turndown amenities were never set up, which was disappointing as a ”Diamond” member. It seemed that the hotel overlooked this aspect of service.
On the day of my departure July 18th, which also happened to be my birthday, no one acknowledged this special occasion. During breakfast with my friend, I observed another guest receiving birthday wishes and a cake from the restaurant staff. When my friend informed the staff that it was also my birthday, it took another 10 minutes for a birthday cake to be brought to my table with a birthday song.
Overall, while the hotel's public areas were well-maintained and had a pleasant ambience, the service experience fell short of expectations. I believe there is room for improvement, particularly in ensuring that the service matches the level expected by loyal members like myself. Staff were generally kind and polite, but attention to detail and proactive guest recognition could be enhanced.
Thank you for your attention to these matters. I trust that my feedback will contribute to improving future guest experiences at your establishment.
PPengguna TetamuVery disappointed stay! Stayed in October 2022 loved it loved everything. This stay we were not told about the breakfast not being buffet style well at least being dramatically downsized and put out the front at Papas Beach Cafe. The selections were bland and mostly asian style nothing like it was in October and that was why we rebooked! The pool deck is a accident waiting to happen very very dangerous. My daughter room key was re programmed at least 20 time is 6 days very very frustrating with 3 little boys in tow to have to go from 1 end of the property to the other to report it. On the good side the staff are amazing so friendly welcoming and 10/10 to the chef at Papa's cafe for inviting the 3 boys into the kitchen to make and prepare and serve the best Pizza's I have ever eaten. The Alam KulKul is in a great position and the staff are worth staying for but quite a bit needs to be done to make it great
PPengguna TetamuWe have just completed a magical 10 days at Wyndham Jivva Beach. We are long term Wyndham members (owners) and have stayed at many of their hotels and resorts. Jivva Beach rates at the top of the list for us. It's just far North East of Denpasar to be out of the rat race but still within easy reach of Sanur and other tourist attractions. Apart from its idyllic setting, the staff were fantastic and went out of their way to make our stay memorable. A special mention to the head chef Gusti who has a wealth of experience at 5 star international hotels. His leadership ensured a high level of cuisine at every meal. And Wijaya, the food and beverage manager led a team of wait staff which would be hard to beat anywhere. There are no shops close by, but we booked half day tours using local drivers at very reasonable prices (IDR 600,000 for 5 hours), so we were able to visit many local attractions. We also took the ferry to the island of Penida across the Badung Strait ~ well worth the time to do this. We were surprised that the beach (which is very close), is made of black sand ~ not a problem for us, but maybe for some. In essence, we love Wyndham Jivva and intend to visit again in 2024.
PPengguna TetamuAmazing hotel 1 the best in Kuta when it comes to the location, standards and keeping the resort clean and in perfect condition. Rare in Bali! the rooms are extremely comfortable, with full amenities and extremely well maintained. Beautiful Balinese style with high end products, similar standards with any international Hotels. Amazing pool size middle of a beautiful landscape, just hard to believe you are at the heart of Kuta. Breakfast is one of the best around Kuta too. So much choice to accommodate large nationalities, from Balinese, Indian, asia, continental, international etc… The staff is just amazing, extremely friendly and efficient. Nothing is perfect in life and things can happened! just address it to the front office and in the next 5 minutes someone will fix your issues, including technical issues you could have in your room. Ayu at the front office is a gem! what an asset to the Ramayana. She is so efficient and professional. Same with Endra at the Gabbah restaurant - what an amazing waiter! kindness and so professional with perfect English skills…. just another amazing asset to the Ramayana. The Resort manager is new and what a difference since he joined the Ramayana - he is everywhere, extremely friendly and really manage the property extremely well. My only negative comment will be the pool water temperature - too cold , the water should be heated same as any 5 starts hotel . Many guests were saying the same things…. pool water temperature should be warmer. Nevertheless it is my favorite hotel in Kuta 15 minutes away from the Airport in front of Kuta Beach….
KKelly ShaunLoved the interior of the room, very Balinese style room with a bath tub, the room size is good and very affordable.. hotel location other wise is really out of no where, not close to any restaurants or convenient store. Luckily we can order grab.. but still not much activity available in the hotel except for massage and spa, pool bar is not open, no one actually goes to the pool. It's near to nature so quite a bit of insects.. Staff and friendly and helpful.. There is only 1 restaurant and price wise is not cheap and food is not nice as well.. we were given bread and butter before our meal but even our butter is tasteless,unsalted.. the curry is very watery.. I guess after trying so many nice food around Asia, our taste buds can be quite picky so for the price paid, the food does not satisfy our desire for good food.
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