Jl. RY Dalem, Keliki, Kec. Tegallalang, Kabupaten, Gianyar, Bali, Province of Bali, 80561, IndonesiaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.7/5
Menakjubkan
59 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.7
Perkhidmatan4.7
Kebersihan4.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(59)
Ulasan positif(56)
Ulasan dengan gambar/video(22)
Penginapan yang hebat!(7)
Tuan rumah yang peramah(6)
Ulasan kurang baik(2)
Pengguna Tetamu
Bilik Khemah dengan Pemandangan Hutan Hujan
Menginap pada Jan 2024
Melancong bersama rakan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Feb 2024
My friend and I organised a trip to Bali and we stayed at Ubud for two nights.
This place is unique, secluded and exquisite. It's unlike any other resort with a massive sign to point at the direction. From the moment our driver entered resort driveway, we felt the great sense of privacy and seclusion. The whole place is like a village with the lobby, the restaurant and the gaming room as the centre and rest of the tents (aka your hotel rooms) scattered all over the property, with unique themes. We stayed at the Archiver's room. It's stunning and one-of-a-kind. The tent came with a private pool facing the jungle, and the outdoor shower is fantastic. I loved the bathroom design and all the facilities. Bed was so comfortable, and staff members were kind and helpful, and they remembered our names.
The complimentary afternoon tea and cocktails were so great. The cocktails are above and beyond my expectations. If you are looking for gifts to bring back to your family and friends, I strongly recommend the coffee soap bar. My friend and I loved how it exfoliates and in the meantime not leaving dryness on the skin.
The Indonesian food served at the restaurant is a must-try. I highly recommend the pork ribs and nasi goreng.
What makes Capella so unique is that it provide you with the chance to immerse into the local community to engage and discover local heritage and culture, and meeting some fascinating people along the way. Overall, this place is one of a kind. During our stay, I heard other guests compared Capella at Ubud with Four Seasons in Chiang-Mai. I have stayed at both places, and the two have completely different vibes and ambience. Four seasons rooms are actually brick and wood constructions but the Capella rooms are actually " tents", with wood frames and a canopy as the roof. So we fell asleep both nights while listening to the raindrops on the canopy. It's so soothing and relaxing. Capella has offered the opportunity to enjoy a luxurious service and experience while embracing the wildness.
Additional:
Shout out to Dedy and staff members who offered such above and beyond services. After we left Capella instantly we regreted of not purchasing the coffee soap bars as souvenirs. When I called the Lobby, Dedy arranged to have them delivered all the way from Ubud to Jimbaran to our resort. It's not only my escape experience but also the fantastic people from Capella that left such a deep impression on me. It's definitely a 10/10 experience. I highly recommend to stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience at Capella in Ubud, Bali. It was a pleasure to read about your wonderful stay, and we are thrilled to hear that you enjoyed the unique and secluded atmosphere of the resort. We appreciate your kind words about our staff members, and we are glad to hear that they made your stay even more comfortable and memorable.We are delighted that you enjoyed the amenities and facilities of the Archiver's room, especially the private pool and the outdoor shower. It's great that you enjoyed the complimentary afternoon tea, cocktails, Indonesian food, and coffee soap bar.At Capella, we always strive to create a memorable experience for our guests, and we are thrilled that we exceeded your expectations. We hope to welcome you back to Capella in the future.Warm regards,The Capella Ubud Team
K-Man
Bilik Khemah dengan Teres
Menginap pada Sep 2023
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Okt 2023
The Rooms (luxury tents) were exquisitely decorated with a great vintage style with each with its own theme (eg: Captains Tent, Carpenters Tent, Librarians Tent etc..).
The amenities, food, service, staff are all top notch.
The resort is nesseled in the forest which adds to the truly unique and wonderful experience.
Highly recommended!
Terjemah
Jawapan daripada Pihak Penginapan: Dear K-Man,Warmest greetings from your Capella home in Ubud, Bali. Surprises of beauty are wonderful treats for all to enjoy and we’re thrilled you discovered this within our property. Entering the camp is like stepping into a story exactly as you describe it where your imagination runs freely and you can enjoy a carefree adventure. We’re delighted you cherished your escape, you deserve it!Within the camp we have named our tents uniquely inspired by the explorer professions, eg: Captains Tent, Carpenter's Tent, Librarian's Tent etc). Having delicious food and refreshing beverages while on vacation (and camping) is such a necessity and we’re most pleased you enjoyed our culinary offerings. We hope to enjoy the opportunity of welcoming you back someday soon to our small forest paradise, we call home. In Appreciation,Capella Ubud
Pengguna Tetamu
Bilik Khemah dengan Pemandangan Sungai
Menginap pada Ogo 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Okt 2024
Best of best!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Warmest greetings from Capella Ubud, Bali.We are forever grateful for your valuable time to share such a wonderful description of your experience. We’re thrilled our environment, design and service touched you in such a meaningful way. The Balinese Spirit of Hospitality is such a warm welcoming genuine family style of care and we’re so pleased you enjoyed this within our Capella home. Our design team and owner will be most pleased to know you truly enjoyed the variety of details they so passionately created. It would be a great privilege to welcome you back we would cherish the opportunity of creating precious memories with you then. Camp Regards,Mark SwintonGeneral Manager
Pengguna Tetamu
Bilik Khemah dengan Teres
Menginap pada Ogo 2022
Pasangan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 2 Okt 2022
Was looking forward to the stay but was left disappointed. Probably not use to staying close to nature and the rain just didn't help plus my partner and I had some sort of stomach upset during the last day.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for your recent visit and for having chosen Capella Ubud, Bali. We sincerely appreciate you affording your valuable time and completing our survey which provides us treasured insight about your stay. First and foremost, we would like to express our most sincere apology for the shortcomings you encountered during your stay. The rainy season is a lot intense this time, limiting the chance to enjoy the beautiful nature. We hope your partner has been fully recovered and feel well now. Your feedback is received with great interest towards our continuous improvement within the camp. Kind regards,Capella Ubud Team
Jawapan daripada Pihak Penginapan: Dear Ꮩ࿆Ꭵ࿆Ꮲ࿆.peipei,Warmest greetings from your Capella home in Ubud.Congratulations on your honeymoon. We are delighted that you found peace and relaxation during your stay. It's heartwarming to know that our serene surroundings contributed to your honeymoon.Your understanding of the occasional sounds from the road is greatly appreciated. Rest assured, our team is committed to creating a serene and peaceful environment, and your feedback is invaluable in this endeavour.We hope to welcome you back in the future.Best wishes,MarkMark SwintonGeneral Manager
Jawapan daripada Pihak Penginapan: Subject: Thank You for Your Kind WordsDear Feitiandefeitian,Greetings from Capella Ubud, Bali!Thank you for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed your stay in the Rainforest Tent and appreciated the unique atmosphere of our tent camp design. Our offerings and facilities, such as the shuttle service to Ubud town, afternoon tea, and cocktail ritual, enhanced your holiday experience.We are also glad that you had the opportunity to savour our à la carte breakfast at Mads Lange restaurant and took the time to enjoy it.Thank you once again for your kind words and recommendation. We look forward to welcoming you back for another unforgettable experience.Best wishes, Mark Mark Swinton General Manager
Jawapan daripada Pihak Penginapan: Dear Guest,Warmest greetings from the healing spring water within Capella Ubud.Thank you for dedicating your precious time to provide us with valuable insight regarding your recent stay at Capella Ubud. Within Capella we endeavor to provide the most personalized guest experience possible and we're most pleased you appreciated our colleagues hospitality. We’re thrilled you enjoyed the Tent accommodation which is nicely situated just above the Wos River enabling you to here the sounds of natural river water and birds amongst the forest. Each tent has their own unique personality and design drawing from cultural and natural elements further enhancing one’s experience. Thank you for sharing your comments regarding our food and beverage offerings which are so important during a holiday. We have attempted to provide the healthiest, freshest and tastiest selections for the variety of global guests we welcome. We hope to welcome you back in the not too distant future. Camp Regards,Mark SwintonGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Guest,Warmest greetings from the lush forests of Keliki Valley. Thank you for sharing your valuable time to express your impressions of our camp. We're so pleased you enjoyed Bill Bensley's design, which included his attention to detail, history, and culture. He truly has a gift for bringing vision into reality while creating a magical atmosphere. It's most rewarding to read that you enjoyed all the curated touches prepared by our team to enhance your overall experience. As you rightly express, Capella Ubud is about adventure within the natural environment of the camp. We're most pleased you enjoyed our tents' fun and quirky aspects.We can't think of a greater compliment than a return visit. It would be our absolute pleasure to welcome you back to Capella Ubud in the near future. Kindest Regards,Mark SwintonGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Imhy,Dear Guest,Thank you for your recent visit and for having chosen Capella Ubud, Bali. We sincerely appreciate you affording your valuable time and completing our survey which provides us treasured insight about your stay. First and foremost, we would like to express our most sincere apology for the shortcomings you encountered with the public pool project and the service. This will be shared with the management team for their continuous improvement. All your feedback is received with genuine interest towards improvement. Please be assured it’s our greatest ambition to provide every guest with the highest level of service, care and seamless experiences. Kindest Regards,Mark SwintonGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Weitengbeiergelvlu,Warmest greetings from your Capella home in Ubud.Thank you for choosing Capella Ubud on your recent holiday in Bali. We appreciate you taking the time to share your excellent feedback with us.We are thrilled you had such a fantastic experience at Capella Ubud. It's rewarding to know that you found our camp concept unique, and our team's hospitality makes your stay so enjoyable. We look forward to welcoming you back on your next visit. Very best regards,Mark SwintonGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Guest,Warmest greetings from your Capella Home in Ubud, Bali. The entire camp family joins me in thanking you for the kind words you chose to express your recent stay with us. We’re delighted you found your camp adventure so magical, complimented by the natural beauty, unique design and Balinese hospitality. It would indeed be our privilege to welcome you back someday soon. In Appreciation,Capella Ubud
Pengguna Tetamu
Bilik Khemah dengan Pemandangan Sungai
Menginap pada Jun 2023
Keluarga
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Ogo 2023
六星級酒店 超級野奢 服務態度超好。房間是很特別的。設施完善。
Terjemah
Jawapan daripada Pihak Penginapan: Dear 河景帐蓬房,Warmest greetings from Capella Ubud.Thank you for taking the time to write a positive review. We are delighted to know you enjoyed the camp facilities, our team services and unique design of the room.We look forward to welcoming you back soon.With best regards,Capella Ubud
Pengguna Tetamu
Menginap pada Dis 2023
Pasangan
27 ulasan
1.0/5
Disiarkan pada 20 Jan 2024
衞生很差 服務不好 晚上可能沒有熱水
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your recent visit and for having chosen Capella Ubud, Bali. We sincerely appreciate you affording your valuable time and completing our survey which provides us treasured insight about your stay. First and foremost, we would like to express our most sincere apology for the shortcomings you encountered with the room especially for the hygiene and hot water supply. This will be shared with the management team for their continuous improvement. All your feedback is received with genuine interest towards improvement. Please be assured it’s our greatest ambition to provide every guest with the highest level of service, care and seamless experiences. Kindest Regards,Mark SwintonGeneral Manager
Pengguna Tetamu
Bilik Khemah dengan Pemandangan Sungai
Menginap pada Jan 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Feb 2024
環境適合休息,放空
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience at Capella in Ubud, Bali. It was a pleasure to read about your wonderful stay, and we are thrilled to hear that you enjoyed the unique and secluded atmosphere of the resort. At Capella Ubud, we always strive to create a memorable experience for our guests, and we are thrilled that we exceeded your expectations. We hope to welcome you back to Capella in the future.Warm regards,The Capella Team