Ulasan Hotel Grand Permata Hati

Extremely noisy, windows dont close properly. Mosque just beside. Other guests and staff very noisy in the corridors all day long. Room and bathroom filthy, linnen stained. Mosquitos and bed bugs. Absolutely not recommended.

Last minute booking this hotel after arrived at Banda Aceh on 22 Nov 2023. Price is reasonable. We received room number 333 and unfortunately the wifi connection was too bad. No connection inside room and we need to go down to lobby only able to get connected. Inform receiption and received reply nothing can be done. After dinner I did complain again to another receiption staff and he response very well by help us to change another room to 355 which is connection Wifi was extremely very good. Also help us to carry our luggage. He was so helpful and very good staff. Overall amenities was ok. Highly recommended for Muslim guest.

Hotelnya sangat nyaman.. semua berfungsi dengan baik.. hanya saja air kolam-a saat itu kotor. Entah belum dibersihkan dari mandi² weekand.. tp saat itu kami kunjungi kolam-a sudah hari senin sore.. apalg kolam anak².. jorok banget, banyak daun & air-a seperti berminyak.. tp dari jauh bersih kq kelihatan-a krn dasar lantai yg biru.. 😅

Proses Cek in lama, baru dapat kamar jam 9 malam

Pelayanan baik Kecewa dengan cemilan sanwich, tp gpp krn gratisan 🤣