Ulasan Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Olena,Thank you for your fantastic feedback and for awarding us a perfect 5 across the board.We are so pleased to hear that you had an enjoyable stay at Best Western Ratchada Hotel and that you loved our breakfast. We are also happy that you took advantage of our special offer for in-house guests and found it to be a great value. It is wonderful to know that our location also contributed to making your stay a positive one.We hope to have the opportunity to welcome you back to Best Western Ratchada Hotel for another exceptional experience whenever your travels bring you our way. Until then, we wish you all the best and look forward to seeing you again soon.Yours sincerely,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear praty-pp,Thank you for choosing Best Western Ratchada Hotel for your recent stay and for taking the time to share your wonderful feedback. We are thrilled to hear that you had such a fantastic experience with us.We are pleased that you enjoyed our delicious breakfast buffet, comfortable room and especially the mattress that provided you with a restful night’s sleep. We are also happy to know that you found our location convenient with easy access to nearby shopping malls and the famous "JODD FAIRS" night market.We truly appreciate your kind words about our friendly and attentive staff. Your satisfaction is our top priority, and we are delighted that we were able to contribute to making your stay enjoyable.Thank you for recommending us, and we look forward to welcoming you back to Best Western Ratchada Hotel for another cozy and relaxing getaway soon.Yours sincerely,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your feedback and providing a detailed review. We are pleased to hear that you found our Best Western Ratchada Hotel to be clean and new, and that you appreciated the convenient location with easy access to Phra Ram 9 MRT subway as well as nearby restaurants, convenience stores and of course a variety of shopping malls.We apologize for the inconvenience you experienced with the water pressure in the bathroom. We will look into this matter with our maintenance team to ensure it is well addressed and fixed.Regarding the lack of sidewalks around the hotel which pertains to public infrastructure, we truly appreciate you bringing it to our attention. While it is beyond our control, we hope it did not impact your overall experience at Best Western Ratchada Hotel.Thank you again for your valuable input, and we look forward to welcoming you back soon for an even better stay. Until then, we wish you all the best throughout 2025.Yours faithfully,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Weilu,Sawasdee from Best Western Ratchada Hotel.Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you encountered during your stay.We are concerned by your comments regarding the maintenance of the hotel, including the rust and odor in the bathroom and bedroom. Cleanliness and upkeep are of the utmost importance to us, and we will address these concerns with our housekeeping and maintenance teams to ensure that such issues are resolved.Additionally, we understand how disruptive noise from the corridor can be. We will look into ways to minimize these disturbances for our future guests.We truly appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide a better experience that aligns with the high standards we aim to deliver.Thank you again for sharing your experience, and we wish you all the best for your travels.Yours sincerely,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Yanni,Thank you for your fantastic feedback and perfect ratings. We are delighted to hear that you enjoyed your stay in our Family Room at Best Western Ratchada Hotel. It is great to know that the Family Room’s amenities such as the four single beds, microwave, and separate sinks met your needs. We are also glad to hear that you found our location convenient with proximity to various shopping malls and other areas.We truly appreciate your comments regarding the walking distance to the Phra Ram 9 MTR subway station. While it can be up to a 10-minute walk, we hope that this distance is still manageable and convenient for most of our guests. We strive to offer the best possible experience, and we are happy to hear that this did not impact your stay.Thank you again for choosing to stay at Best Western Ratchada Hotel. We look forward to welcoming you back for another memorable visit in the near future.Yours sincerely,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Kinnie Kong,Thank you for taking the time to share your parents' feedback about their recent stay at Best Western Ratchada Hotel. We are delighted to hear that they had an amazing experience and enjoyed the friendly and polite service from our staff.We are also pleased that they appreciated the spacious accommodations and the convenience of having a full fridge. It is wonderful to know that these features contributed to a very pleasant stay.Thank you for your kind words and for choosing Best Western Ratchada Hotel. We look forward to welcoming you and your family back in the future whenever you are in Bangkok.Yours sincerely,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Best Western Ratchada Hotel. We are thrilled to hear that you had an excellent experience with us. Your kind words about our staff especially the restaurant team during breakfast, are greatly appreciated. We will be sure to pass along your compliments to them, and we hope it brightens their day as much as your feedback brightens ours.We are also delighted that you enjoyed the quality of the ingredients and the service we provide. It is wonderful to know that you found the room comfortable and appreciated the additional in-room amenities.We are particularly grateful for your comment about the hotel’s condition. After almost two years of operation, we take great pride in maintaining our property, and we are thrilled to hear that it still feels as new and well-maintained to you.Your positive feedback means a lot to us, and we look forward to welcoming you back for another memorable stay in the future. Until then, we wish you all the best.Thank you once again for staying with us at Best Western Ratchada Hotel.Yours faithfully,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Cris WC Liu, Thank you for taking the time to share your feedback regarding your recent stay at Best Western Ratchada Hotel. We sincerely appreciate your loyalty to Best Western Hotels and Resorts and are thrilled to hear that you had a positive experience with us.We are pleased to know that you found our hotel’s location convenient, with easy access to local attractions such as shopping malls, night markets, street vendors, and the MRT subway station. Additionally, we are happy to hear that you enjoyed the comfortable and spacious room as well as our interactive staff.Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with another excellent stay. Until then, we wish you all the best.Yours sincerely,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Leanne Alexis, Thank you for taking the time to share your feedback about your recent stay at Best Western Ratchada Hotel. We are thrilled to hear that you enjoyed the bright and clean room, found the bed comfortable, and appreciated the friendliness of our staff.We’re also pleased that you found our location convenient. In addition to being near the Phra Ram 9 MRT subway station (BL20), we are ideally situated among renowned shopping centers, vibrant night markets, and prominent office buildings. This central location provides easy access to a variety of food options and attractions, enhancing your overall experience.Thank you once again for your kind words. We look forward to welcoming you back on your next visit to Thailand and hope to provide you with another exceptional stay.Yours sincerely,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for taking the time to share your feedback. We truly appreciate your valuable insights.We are sorry to learn that your stay at Best Western Ratchada Hotel did not fully meet your expectations. Your comments regarding the street conditions, room cleanliness, and missing bath amenities are important to us, and we take them seriously. We strive to provide the highest standards of comfort and cleanliness, and we will work closely with our housekeeping team to investigate these issues thoroughly. We are committed to ensuring that these areas are closely monitored to avoid any recurrence in the future.Your feedback helps us improve and we sincerely appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back to Best Western Ratchada Hotel in the future, offering you a more enjoyable experience that restores your confidence in our services.Thank you once again for choosing Best Western Ratchada Hotel for your stay.Yours faithfully,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay at Best Western Ratchada Hotel and appreciate your kind words about our strategic location, cleanliness, and spacious rooms.We are glad you found our location convenient with nearby amenities such as 7-Eleven, Lotus's Supermarket, and the Phra Ram 9 MRT station which makes exploring Bangkok easy. Additionally, our proximity to various shopping malls and attractions adds even more value for travelers looking for a convenient and comfortable stay.It would be our pleasure to welcome you back to Best Western Ratchada Hotel whenever your travels bring you to Bangkok again. Thank you once again for your feedback, and we look forward to hosting you in the future.Yours faithfully,Best Western Ratchada Hotel

Jawapan daripada Pihak Penginapan: Dear Shi,Thank you for taking the time to share your thoughts and provide us with valuable feedback regarding your recent stay at Best Western Ratchada Hotel.We are pleased to hear that you enjoyed the breakfast and appreciate your positive comments about our facilities and service. Regarding the hotel's location in the heart of major offices and shopping malls, we understand that this can sometimes lead to traffic congestion, particularly during Bangkok's rush hours. We recognize the importance of convenience, and we value your feedback on this matter.We sincerely value your input regarding the cleanliness of the room and the issue with small bugs. Please rest assured that we take these matters seriously and are committed to reviewing and improving our housekeeping procedures to ensure this does not happen again.Thank you once again for bringing these concerns to our attention. We look forward to welcoming you back to Best Western Ratchada Hotel and providing you with an improved experience in the future.Yours sincerely,Best Western Ratchada Hotel