Hilton Garden Inn Bangkok Silom

kekuatan Pelbagai sarapan pagi, aliran air yang kuat, kakitangan yang baik Perhatian, sopan, lokasi yang baik, berhampiran Hospital Lerdsin Keburukan Parking luar, banyak lampu rosak dalam bilik, peti ais rosak, tapi daftar masuk lambat, jadi tak minta tukar, bilik tak bersih, ada tompokan dan serpihan.

Di tengah-tengah bandar, perkhidmatan yang baik, bilik bersih, tidak bising, pemandangan yang indah, makanan yang sedap

tiada deposit Tiada cermin di dalam bilik kecuali bilik air Tiada jubah, tiada kasut bilik Penghawa dingin sudah lapuk dan suhu tidak dapat dikawal, jadi sejuk. saya minta maaf

Bilik itu agak lusuh. Air dalam bilik air kuat.

Positive things: Great room views. Hotel is clean. The variety and quality of toilet ametities are very good. Negative things: Awful staff attitude. I inserted in the reservation, made sure to the lady at the check-in, that I would like a quiet room. However, I was put into a room next to the elevator, and that elevator there is VERY NOISY. Everytime the elevarot worked up or down, I could hear it working in side my room. I inquired the reception, informing my room number, to be told immediately the hotel was fully booked, I did insisted that the noise was not pleasant at all. The answer given, in a very rude tone, was that I should try to change for the other night. I then told them that I am staying for one night only. To no avail or change of attitude. After much insistence and even the interference of a local friend who works for the brand, I was changed to another room. In this oher room, to my surprise, there was CONTINUOUS LOUD NOISE FROM RENOVATIONS. Note that it was already 21h00 (9pm). I was even told that in this brand the have a "golden rule" of not making noise after 17h (5pm). Which again, more unpleasant exchanges with reception with another interference of my friend (who was also shocked) almost one hour after I was "upgraded" the room. At this new room, which by my view wasn't that different from my original ones, it was finally quiet. Seems that was a room rarely used and with various stains in carpet and bed sheets. However with the stress that I went by, really didn't cover it. It was now five hours of annoying unnecessary stresses with the hotel staff. It is not really a cheap hotel and it has an image of a prestigious brand. The staff attitude was less than acceptable throughout the whole experience. Fortunately I was lucky for my friend to intervene in my favour. Glad that I had to stay only one night. At check-out, I was faced with even unprepared individual who did not know how to use a card machine. I know it's a Hilton, but I can say it was one, if not the most irksome experiences that I have ever dealt with.