Ulasan Solitaire Bangkok Sukhumvit 11

Very disappointing stay – not what you expect from a Grand Suite From the moment we arrived, the service was disappointing. There was no one available to assist with our luggage at check-in. I had requested early check-in in advance, but no effort was made to accommodate this. I understand availability can be an issue, so I then asked for a late checkout, which was also refused. However, when I asked about paying for a late checkout, suddenly a room was available. If your terms state “subject to availability,” then clearly availability existed — even from the day before. It does not make sense that neither early check-in nor late checkout was possible if the hotel was not fully booked. At checkout, the bellboy refused to help with luggage because I was not taking a car to the airport and instead tried to upsell transportation. The same upselling behavior had already happened the day before with another bellboy, which felt inappropriate and unprofessional. The Grand Suite itself was poorly equipped — there were no plates or cutlery, making it impossible to eat comfortably in the room. The lounge staff were inconsistent and often unfriendly, and both breakfast and lounge food were very poor, especially compared to other nearby hotel lounges. We barely spent time in the suite because the overall experience was so unpleasant. What was supposed to be an unforgettable last night in Bangkok turned into a very negative one. To make matters worse, the lady with glasses at checkout was rude, which left a final bad impression. Overall, this stay did not reflect the level of service or quality expected from a luxury hotel or a Grand Suite.

Fantastic hotel and staff Pool Bar And Lounge benifits Free flow drinks

Staff were very helpful, hotel very clean. The place also convenient, outside hv two 7/11, massage and bar.

Perfectly located for everything you ask for in sukhumvit. Very good services and a very clean hotel to stay.

Everything it was nice

Nice hotel with great swimming pool! Location is near lots of bars, cafe etc. We had a family room: two connected bedroom with two bathrooms. It was very convenient but the bedroom with double bed had no windows, so it was a bit pity. Otherwise, everything is clean, comfortable beds, nice view (from the second bedroom).

Nice clean hotel and staff are good. A bit jam to go inside but there are 7-Eleven and Tops nearby. Lots of food as well.

There's nothing to complain about. It ticked all the boxes and I will definitely stay again. The location was ideal, the hotel was clean and comfortable, good staff and reasonable price. If you are in confusion to choose the right hotel in Sukhumvit, do yourself a favour and stay here.

We had a great stay at Solitaire Sukhumvit 11 Bangkok. The rooms were comfortable, and the location was very convenient, close to 7 eleven, have laundry service nearby and massage. The kids really enjoyed the swimming pool. Overall, a nice place to stay in Bangkok.

We were 3 adults staying at the hotel. We asked the reception before arrival to provide us with a room with 3 beds. The staff granted our request and we did indeed receive a large room with 3 separate beds. The rest of the service was also of a high standard, including room cleaning service and the pool staff. Everything was as expected from a hotel of this level and even beyond that.

A nice clean hotel in a good location I have stayed this hotel multiple times and never had an issue

I had a great stay at the Solitaire Bangkok Hotel. The rooms are spacious, clean, and very comfortable, with a modern design and good soundproofing. The staff were professional, friendly, and efficient at all times, from check-in to check-out. The location is very convenient—close to Sukhumvit, public transport, restaurants, and nightlife, yet still quiet enough to relax. The pool and fitness facilities are well maintained, and breakfast offered a good variety of fresh options. Overall, excellent value for money and a very reliable choice in Bangkok. I would definitely stay here again and can highly recommend it.

Great location near Nana Station. The staff were extremely helpful with check in and out. The room was very spacious and clean. The only problem I has with was the shower drain as it seemed partially blocked and the water pooled whilst having a shower. Breakfast had a large selection of food with a daily rotation. The only thing I wished was that they had other options for the type of egg as they didn't have poached eggs, only omelette and precooked sunny and scrambled.

Great location, just a 10-minute walk from BTS Nana Station, and the hotel offers a free tuk-tuk shuttle to Nana Station. It attracts a lot of foreigners, and the nightlife is vibrant.