The Heritage Hotels Bangkok

Staff courteous but some confusion when check out when collect tb1000 deposit. Their register book written another person name for my room 514 and I was asked to sign even though they wrote wrongly guest name.

Always a great stay here at Heritage. It's close to everything especially the station. The staffs were accommodating. There's a B1000 deposit also so prepare for it.

I love every minute of this trip! It was well-organized, and well-timed. Every itinerary planned wentbon smoothly. Special thanks to the tour guide from Malaysia who speaks English and Chinese. He made funny jokes to lighten up the moods during each stop and filled us with the information about the places we visited. Thank you for the driver for driving us carefully and before you knew it, the trip was over. It was colourful and wonderful beyond words!

Everything is good, especially the view from the pool. Very beautiful! But it would not hurt to clean the moss, it is noticeable, for some it may not suit. 2 bottles of water and 2 towels every day, a basic set. But they did not give hand soap, toothbrushes, etc. Perhaps this is everywhere and you had to ask separately at the reception. The room is moderately clean and well-maintained, the air conditioner works. A good option for your money. The location is good. I recommend restaurants nearby and crispy chicken for 60 baht.

I booked 2 room with this hotel and my mum room keep having water leak from the Aircon, we inform the lobby staff about this the next day and the problem did not resolve, at night there is still water pouring down and dripping, it is dangerous as my mother is almost 70 years old and when going to the toilet slipped and fall, we also extended another night in another booking for 2 rooms as we are here to visit the doctor thinking the problem will be resolved. The lobby say they will ask someone to fix it but it is not resolved and this happened every night. Having dangerous hazard and the smell of mould is very strong too. The bed is spring bed and I guess it is old, the spring did not hold up and instantly flatten when sleeping on it. Swimming pool is not suitable for relaxing as the restaurant located below gives off smoke and oil exhaustion smell all the time. The gym only has one old treadmill and a few dumbbells. This hotel needs more management as many things is old and dirty.

Perfect location. Right beside the BTS station. Only 1 out of 2 elevators was working. Big room. Water and linens are replaced everyday.