Nouvo City Hotel

Definitely not comeback. First day check in we get very hot welcome . The A/C only in the lobby and your room not other are in the hotel..We got the room with the wet floor maybe it’s just done clean up.. going down and ask for change but the front dest look like unhappy to talk and she even say sorry or just told me she check with the house keeping the room okay. Uhzzz.. the second day we want move mor night and front dest she talk not clearly even we find something good feel on the online and ask for matching price but look like big no.. and she give me anew price by typing on calculator.. I left front desk and told her give me a sec to ask my friend come back front desk to agree to stay one more night and during making a new purchase with a new front desk staff but all my question were answer by previous staff ( she join our conversation during making new purchase)..and not smile anyway And before check out we went down the lobby at 9:30am and staff they keep coming and ask me to check out or not I said not yet because we planing to go but need time to searching or booking taxi. Why? Why they are pushing up to check out and temper like that. During sating at the couch they come again and ask for the previous key but we were return last night already.. I mean they keep coming ask many question and keep bothering us..OMG😩😩😩😩 The breakfast was okie but not able to compare with the other hotel during stay around Thai.. the first day is okay but the second day food very fishy and cold and I told the restaurant staff you guys need to heat up the food before serving pax( the picture below)

Good hotel in terms of location, the room was big and clean. Service nothing special, come in Thailand you expect some kindness while service was a bit rude. Overall good hotel to spend 1 or 2 days.

Amazing location but this is a dry hotel with no alcohol (I didn’t read this anywhere). The facilities are evening you need for a city break with nice rooms and pool areas. The 8th floor pool is tiny and hardly any beds. The 3rd floor pool is a bit bigger and spacious but the pool staff were not friendly and quite rude. One day it was lovely to sit here. The other day it was hell as it was so crowded with kids running riot. The reception staff were also not the most friendliest on the occasions we interacted. There is the 7/11 underneath and amazing food/drinks just across the road. I would probably stay in another hotel in this