Hotel Melbourne dengan Bar

This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.

The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.

1. The remark of parking charge is unclear in trip.com. A little bit disappointed when the reception said that we have to pay. 2. The tab water has a chlorine smell somehow. Not that good to drink directly. 3. Good location, nice room, very clean, good service on site.

The staffs are very friendly, helpful and approachable. Food was excellent with so many varieties. Fresh and delicious. Rooms clean, spacious and very good views.

The hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip. Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.

On 24/6 I ordered fried eggs during breakfast, yet the quality of the eggs were not up to standard, yolk was not normal and with no taste at all, yet I ordered same on the next day with a different chef, that was back to a normal egg, I wondered Sheraton would use such quality of eggs! Another opinion is that gym room facilities are not enough, thanks!

Thanks to the room upgrade to a higher floor, we were able to enjoy a fantastic view throughout our stay. The hotel's location was also very convenient. Being close to the city center, it was easy to access public transportation, with both the subway and tram stations nearby, making it simple to get around. The breakfast was delicious, and the overall cleanliness of the hotel was excellent as well.

My stay was excellent from the moment I arrived. The reception team was fantastic and allowed me an early check-in, which was a great start . The room itself was well designed — compact and efficient, yet it still had everything I needed. I slept well despite some occasional road and train noise, which was minimal and never disruptive. The only minor frustration in the bedroom was the low power outlets next to the bed; if the bed shifted slightly, they would bump into my charging devices. The bathroom had a few small issues. The basin tap was overly sensitive — even a light touch sent water gushing out with force and onto the floor. The chrome towel rails were too smooth, so towels kept slipping off, and the shower head sprayed at awkward angles. The hot water also made a loud groaning noise when turned on fully, so I had to use more cold water than usual to keep the temperature comfortable. One other small note: when I angled the air conditioning toward the bed, I noticed lint and dust particles falling from the shelves above. A quick clean would easily fix this. On the positive side, the elevators were spacious and fast, and the staff provided outstanding customer service throughout my stay. Overall, these were all very minor issues that could be easily resolved. I found the room comfortable, well-priced, and the service excellent. I would definitely stay here again.

Booked 2 rooms and upgraded to a corner room with views only to spend the whole stay in darkness with no views or natural light as the electric drapes were not working and multiple attempts to fix by maintenance were not succesf. Was told they were coming back to fix but when I went to reception at 7:45pm to ask why they’re not fixed I was told they determined they could not fix until a later date, Requested a room refund from Crown which was declined. Very poor experience and will be taking the request for refund further. With no natural light it was akin to staying in a large dormitory.

The hotel is geared towards sustainability, which I love. There is a shared fridge, and pantry where you can store and reheat the food you buy outside. One downside though is that the water is only available at the pantry which means, you always need to go down to Level 2 to grab some water. The room was small but clean. Location-wise, it’s very ideal - there are many restaurants, cafes and convenience store nearby! It is near Victoria Market too!