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9.2/10
Hebat
EEmmanuel HemmerléI was going to arrive late in the evening last night so I wrote the hotel to enquire about transportation from the airport to the hotel. They told me very diligent it and precisely about their shuttle service. When I arrived at the hotel, the desk person, a Swiss gentleman, was extremely hospitable, friendly, authentic, detailed in a good sense, helpful and professional. He also helped me book a taxi for the next day. What a great way to welcome a guest. Really best practice. Lots of desk employees around the world should learn from him!
The room was very nice, all fine. Large enough, and having all amenities.
Excellent lunch at the hotel: very good cuisine.
I needed to leave my luggage at the concierge: they did it all very well.
The only point for improvement: when I left, I asked a lady at the reception, apparently Swiss, to help me get my luggage back and book a taxi for me. She did it but in a cold and distant way. She should go find another job in a different industry. One where she can continue being unfriendly.
JJacquelyn LimThe location is the best there is in Geneva, it is also few mins walk from bus station if you are planning to take the bus to Chamonix . The service is excellent. They give the room to you as long as it's done cleaning and available. We got it as early as 9am. They provide free transport card which is so convenient in going to UN building and everywhere. The hotel is just basic , but everything we need is there. We got 2 rooms , 1 wit triple occupancy for my children. Surrounding the hotel is a lot of good restaurant options too.
PPengguna TetamuWe arrived early at 9am and front desk staff is kind to allow check in upon checking there are rooms availabilty.
The location of the hotel is good. Just 2 tram stop away from Cornavin Station. Walk 3 mins to Butini tram station, which can assess almost all the places of interests In Geneve.
Rooms are clean and staffs are helpful and friendly.
Highly recommened.
PPengguna TetamuGreat location just a few hundred metres from the main railway station. Tram stop right outdoors and surrounded by good range of shops and restaurants.
Rooms are air conditioned, spacious and have good facilities such as safe, fridge and good wardrobe space.
Bathroom is decent size although shower position confusing as spray often caused the floor to be get wet.
Tea and coffee making facilities in the room but did have to ask for normal tea as only flavoured
offered. Our room was facing the street and although on the 4th floor was quite noisy.
Staff on reception were nice and helpful and we benefited from the free Geneva travel card for our stay.
PPengguna TetamuThe reception is so friendly and helpful, she tells us too many things about transportation of Geneva. Also, the reception allow us check in earlier. Very good experience.
PPengguna TetamuThe hotel was spacious and at a very accessible location with bus/tram stop and train station nearby. There was also a shopping centre right next to the hotel which is very convenient for buying necessities and meals if you choose not to eat at the hotel or travel too far for food
KKFManThe Ruby Claire Hotel is situated in central Geneva, very convenient to getting around especially for first time visitors. Staff at the hotel were super friendly and helpful. Rafael, the staff who checked us in, recommended us a number of places of interest worth visiting, showed us the best way (transportation) to get around the city, and public transportation was free as offered by the hotel. Knowing that we’d be staying for three nights, he recommended us to take the “daily make up room service”, rather than the welcome drinks. Good advice! Self service coffee and teas were available for free from the “library” situated on each floor, 24/7. Highly recommended!
PPengguna TetamuHotel very comfy, in front the train station, we loved stay here, we got a room in front of the river with a amazing view! Staff very friendly
CCindyTeoClean and secure hotel near train station. However we heard ruckus from the streets all night till the next morning! Incredulous how these people can party. We stayed at the side facing the back of the hotel where there was the tobacco shop. The front facing is quieter so can try to request that side if possible. Luggage storage is CHF7 per luggage for 4 hrs, we paid a total of CHF 14 for both luggages. Staff here are very friendly, but because it is a budget hotel be prepared to pay extra for amenities. Only Towel and soap are given.
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