Hotel Urubamba dengan Bar

Doesn’t meet Belmond expectations. 1. Food is average, the same we had in a small village, change a chef, not tasty at all. 2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible? 3. Welcome is not in Belmond style: no champagne or good chocolate. 4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking???? 5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst. 6. Stuff is not well trained, communication is super artificial. Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.

Cleaning lady friendly and helpful. Owners who normally run the place out of town. Hotel is about 10 minute walk to town. Most of the road to plaza is paved. I ate at a very good restaurant in plaza. Almost all the restaurants offer excellent views and vegetarian options. The hotel has glorious views from the rooftop where they serve breakfast daily. There is coffee available or hot water 24x7. The area is quite except for cows mooing. Internet excellent. Hot shower excellent. Eggs made to order for breakfast. Google translate needed at hotel + in town. Wish all hotels offered filtered water. This would reduce the daily purchase of plastic bottled water. I enjoyed my stay.

Our stay at Sumaq Machu Picchu Hotel was excellent. The hotel is new, well maintained, and is an ideal place to enjoy a comfortable rest before visiting Machu Picchu. The service was warm and attentive from the moment we arrived. A staff member was waiting for us at the train station and assisted with our luggage both to the hotel and back to the station upon departure. Our room was comfortable, and the bed provided a much-needed good night’s sleep. The hotel is also conveniently located within a short walk of the bus departure point for Machu Picchu. Everything was clearly explained during check-in, while the check-out process was equally smooth and well organised. Overall, Sumaq Machu Picchu Hotel offers excellent service, comfortable accommodation, and a convenient location. We would highly recommend it to anyone seeking a relaxing stay before visiting Machu Picchu.

This is the best hotel before or after your Machu Picchu experience! Not only they offered to pick us up at the train station (although it's very close walking distance), they also offered to send our luggages to the train station on our way out upon check out so we could enjoy Aguas Calientes activities without dragging around our luggages. Everyone working there was exceptionally kind, and answered our questions and requests very promptly. We so appreciated our lovely welcome plate left in the room, too! Breakfast (included) was amazing as well. The building is right by the river, and we enjoyed the view as well as the sound of the river flow from our room. Highly recommended! We would totally go back to this hotel and stay again next time.

This is a lovely hotel very near to the train station with lots of restaurants next to it. Its also very conveniently to go to the bus station up to the citadel. The hotel staff are very friendly and accommodating. They even helped us get a really good guide for our visit to the incan city. Highly recommended

Pros -beautiful garden -many bugs outside but not inside Cons -poor breakfast -cannot communicate in English on front desk -no complimentary water -no body soap

The hotel is a few minutes walking distance from the Machu Picchu train station and right on the side of the rails. The best thing is that it is also only 2-minutes away from the bus stop that takes visitors to the entrance of Machu Picchu so it is ideal for any early morning excursions. During the day and up until around 9pm there will be trains passing by every once in a while and can get loud, but otherwise there is not too much source of noise. Since Aguas Calientes is a tiny town, most of the restaurants, marketplaces, and cafes are within a 10 to 15-minute walking distance. The hotel is clean and well-maintained, with a great balcony view of the surrounding mountains. Receptionist Mary was extremely helpful through WhatsApp communications, even coming to the train station to pick up guests, and gave a lot of information about visiting Machu Picchu. Breakfast allowed for an early start to accommodate those having early morning entrance tickets, and it was a decent buffet of varied food and made-to-order eggs. They were also very generous to allow guests to stay and rest in the reception area after check-out time and keep bags in storage before taking a late afternoon train. All in all a great choice if you are planning to visit Machu Picchu

Todo perfecto ! Me encantó el servicio del dueño del hotel me ayudó bastante en todo Super amable la verdad se portó conmigo. El desayuno estaba muy rico también y la cama muy cómoda. Excelente precio calidad

The dom room with bathroom and toilet was well cleaned. Great location, just next to Hot Springs. You can get filtered water free of charge from the bar. However WiFi network was not stable, very slow. Overall, pretty good for a hostel

マチュピチュの駅からも歩いてすぐで食事買い物にも便が良い。外の喧騒とは異なりホテルのホールに入った時から落ち着いた感じで安心できる。チェックインもスムーズ、食事の案内なども分かりやすく短時間にしっかりと必要な事を伝えてくれて、慣れた感じの印象で安心できる。部屋も清潔で十分な備品もあり快適。次にマチュピチュに来る時にも必ずこのホテルを予約すると思う。