Hotel Urubamba dengan Sarapan

Doesn’t meet Belmond expectations. 1. Food is average, the same we had in a small village, change a chef, not tasty at all. 2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible? 3. Welcome is not in Belmond style: no champagne or good chocolate. 4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking???? 5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst. 6. Stuff is not well trained, communication is super artificial. Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.

Besides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service. The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out). They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.

Our stay at Sumaq Machu Picchu Hotel was excellent. The hotel is new, well maintained, and is an ideal place to enjoy a comfortable rest before visiting Machu Picchu. The service was warm and attentive from the moment we arrived. A staff member was waiting for us at the train station and assisted with our luggage both to the hotel and back to the station upon departure. Our room was comfortable, and the bed provided a much-needed good night’s sleep. The hotel is also conveniently located within a short walk of the bus departure point for Machu Picchu. Everything was clearly explained during check-in, while the check-out process was equally smooth and well organised. Overall, Sumaq Machu Picchu Hotel offers excellent service, comfortable accommodation, and a convenient location. We would highly recommend it to anyone seeking a relaxing stay before visiting Machu Picchu.

The hotel is literally at the train station! Very convenient for taking train to Machu Picchu. However this is an eco lodge - 100 years old & it feels like that. There are no amenities to speak of, the onsite restaurant is very limited especially for vegetarian options.  The rooms are  bare with floors & bed that creaks!! (Did I say it’s a century old?) The bathroom is very basic and more like a 2* hotel. Level of furnishings is again basic.  I paid $425 for 1 night & felt badly conned. Definitely not worth that amount.  Service- receptionist & all staff are very warm n friendly so that was really nice.  Cleanliness- very clean hotel.

The hotel is exceptional. Service provided to us was amazing . We were upgraded us suite. Sent our luggage to train station at the time of our train . Although we had checked out early morning. Room was well done and location superb

The hotel is a few minutes walking distance from the Machu Picchu train station and right on the side of the rails. The best thing is that it is also only 2-minutes away from the bus stop that takes visitors to the entrance of Machu Picchu so it is ideal for any early morning excursions. During the day and up until around 9pm there will be trains passing by every once in a while and can get loud, but otherwise there is not too much source of noise. Since Aguas Calientes is a tiny town, most of the restaurants, marketplaces, and cafes are within a 10 to 15-minute walking distance. The hotel is clean and well-maintained, with a great balcony view of the surrounding mountains. Receptionist Mary was extremely helpful through WhatsApp communications, even coming to the train station to pick up guests, and gave a lot of information about visiting Machu Picchu. Breakfast allowed for an early start to accommodate those having early morning entrance tickets, and it was a decent buffet of varied food and made-to-order eggs. They were also very generous to allow guests to stay and rest in the reception area after check-out time and keep bags in storage before taking a late afternoon train. All in all a great choice if you are planning to visit Machu Picchu

這家旅館離火車站很近，下車之後穿過出口向右拐向上走大約五6分鐘，在左拐沿小溪向前再走個六七分鐘，看到一座小橋立即向右拐沿小溪往上走，大致就很快就可以看到旅館了。 旅館前台很友好，幫忙提我的行李上樓把我引到房間，也幫我解決了一些難題，衹是房間很小，洗浴間更小更提不上乾濕分離了也沒有水壺，但是這個旅館因為他的位置很好，所以入住的旅客不絕

A Very Reliable and Well-Located Base for Machu Picchu My stay at Hotel Pakarina was a very positive experience. It served as an excellent and comfortable base for visiting Machu Picchu. Here’s a detailed breakdown of my stay: · Excellent Location: The hotel is perfectly located. You are within easy walking distance of the bus station to Machu Picchu, the train station, and the central market. Most importantly, there are ample food options and restaurants available right near the hotel, making it incredibly convenient for meals. How to Reach from Airport Cusco Airport to ollantaytambo train station. Taxi charges 35 USD Time: 1.5hrs ollantaytambo train station to Machu Picchu/ aguas calientes train station: 135 USD return tickets, per person. Time: 1.45hrs Aguas calientes train station to hotel is on walk of 500 meters. Aguas Calientes to Machu Picchu Bus available: 24 USD return ticket. Time 20min · Helpful and Friendly Owner: A major highlight was the owner. He was exceptionally helpful, offering great advice and guiding us on our tour plans. This local insight was invaluable and made our trip much smoother. · Good Daily Breakfast: The included breakfast was tasty and satisfying, providing a great start to the day. It's also the time when tea and coffee are served, so you can get your caffeine fix before heading out. · Clean and Tidy: Daily cleaning service is provided, and our room was always kept spotless. The hotel feels very well-maintained. · Convenient Currency: As noted, USD is widely accepted in the area at the market rate, which includes settling your bill at the hotel. This makes things very easy for international travelers. Things to Note: · No In-Room Tea/Coffee: Be aware that there are no tea or coffee making facilities in the room. You'll need to wait for the breakfast service or pop out to one of the many nearby cafes if you want a drink outside of those hours.

性價比不高，有接車服務，走路感覺有點遠，雖然小鎮不大，可以找車站附近的，走路在倆分鐘左右的更好，尤其行李多。這裏海拔低