Magnaniclaus
16 November 2022
I’ve been in this hotel for 3 nights, and everything was going well. Then on Tuesday, November 15th, Cody was working at the front desk, and her single handily ruined my whole experience. We went to ask if the coffee was complimentary, and he just waved his hand without even looking at us. I went outside and came back in, and I greeted everyone standing in the lobby, and Cody didn’t even look up to acknowledge me. He made me feel like I don’t belong here, and that’s not the service I’ve been receiving for the last two days. Cody needs to realize that no matter your personal views on another race, you leave that at home when you come to work. I paid good money to stay here, and I feel that I should be welcomed. Thanks to Cody, I no longer feel welcomed. Because of Cody, I don’t think that I’d recommend this hotel to my family or my friends. Thanks to all the other staff for making me feel welcomed, but that one act ruined it all. Thanks Cody, please seek help, we are not bad people, and we deserve to be treated like those guys that you acknowledged while I was in the lobby.
Terjemah