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5-bintang

Nobu Hotel Barcelona
4.5/547 Ulasan

Nobu Hotel Barcelona

Barcelona|1.41km dari Barcelona Teatre Musical
We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

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Perjalanan perniagaan

Acevi Villarroel
4/554 Ulasan

Acevi Villarroel

Barcelona|1.51km dari Barcelona Teatre Musical
Firstly, please let me thank you staff behind within the reception team as the staff I came across were a credit to your hotel. I had a booking with you for 7 nights from the 10th to 17th September stayed in room 701. Arrived on the Saturday evening at about 21.15hrs checked in, The gentleman behind reception who checked us in was great first thing he said was Mr & Mrs Barrett many congratulations to you both on celebrating your wedding anniversary, that along with the check in went really well and this made us feel special. Up to room Wow !! factor was really impressed however it was like a sauna No problems we can sort it tried to play around with the settings and struggled getting temp down, plus a few sockets in the room was not working. No letter wishing us congratulations Once we unpacked, we decided to have a look around and get our bearings. popped back to reception and mentioned about the Sockets next to bed not working in room and the temperature. the same gentleman said it's not a problem he can sort out the room temperature but sockets will have to wait till the morning, ok great thank you, can we please book the spa for Sunday around 5pm if its free, yes, he said no problems its book for us. that was it. Saturday night in the room was still very hot but we managed and by the morning it was nice and cool. Sunday afternoon there was someone different on so went to collect the key for the spa and towels off we went really excited as this was our anniversary day. Nothing in the spa was working apart from the pool with bubbles, the Steam room and Sauna was not on, went up to Reception asked the team they said it should be but I assured them nothing was on. we were asked to wait around 15 to 20 minutes which will give things time to warm up but we lost the experience by then. Once finished handed key back to Reception and asked if we could book a table in the restaurant tonight we were told this is closed and the bar is closed as well. But on the web site it says open !! so our plans were going side ways instead. I also mentioned again about sockets and was told we will be on it fiorst thing monday. Went up to room and ran the bath as going to have a jacuzzi, this didn't work reported this to the same person in reception, so we got dressed and went out for dinner. Monday going out said to the team we are out now so feel free to fix the sockets and Jacuzzi and will be back later on during the day. We got back quite late and visited a few sites within your city loads of photos, so by the time we got back didn't check nothing as we were really tired. Tuesday morning completely forgot to check to see if things were working as we had a very early start and a long day. came back late evening time and once again completely tired. Wednesday, I tried the sockets again and still not working so on my way out I mentioned to the team about these and i assumed the Jacuzzi would be the same. They were shocked and thought thes

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Lihat Ulasan Tetamu untuk Hotel di Barcelona

Mencari hotel berdekatan Barcelona Teatre Musical? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Hotel Concordia Barcelona
4.1/579 Ulasan
Ciutat Vella
The hotel was in a great location, there are buses and a metro close by. There are many shops and places to eat nearby. Most things were in walking distance, if you like walking and exploring. The hotel was clean, we had breakfast there twice and it was nice. The internet was so slow we ended up using our data, thankfully we had opted in for Europe roaming. The staff were friendly and helpful. The tourist tax is paid upon arrival. Overall this was a lovely place to stay just hope your room isn’t by the lift as it was too noisy for me and I had to use use ear plugs but that is the only negative in my stay here.
B Hotel
4.4/5122 Ulasan
- 24/7 check in - 5 mins walk to station - weird bathroom design, no door - quite small toilet - swimming pool at the roof, quite good view
La Franca Travellers Adults Only
3.9/590 Ulasan
Ciutat Vella
reading the reviews about the place being disturbed worried me a bit, but we got there from the metro (Poble Sec Ⓜ️) which is a 5minutes walk, they have complimentary detox water and it was refreshing, felt like we needed that after an 1 and half our of flight and another hour to get to the hotel. I can hear people talking from the street and possibly the other room but it didn’t bother me that much. The beds are comfortable, the room is spacious the staff are amazing, helpful and friendly breakfast is satisfying. only thing is that there’s no outlet near the bedside so we had to charge phones somewhere out of reach from your rest. overall it was an excellent stay and me and my boyfriend would surely stay here when we come back.
InterContinental Barcelona, an IHG Hotel
4.4/592 Ulasan
Ciutat Vella
This experience has been one of the best we’ve had in Barcelona. The hotel room felt spacious and all staff members were exceptionally helpful. We are particularly impressed by Front Desk employee Luis and Gema. They were extremely supportive. They greatly aided us with transport and gave us local tips (such as good restaurants, how to take public transport etc.) Gema even personally helped us to arrange our luggage delivery to another hotel in a timely and efficient way. The luggage was closely monitored the whole process until it arrived in our hand. I would highly recommended this real 5 Star Hotel to everyone.
Break N Bed
3/55 Ulasan
Ciutat Vella
a night i spent there the hostel locate in a quiet area there are many supermarket around it .staff was friendly and helpful clean was very good .there is kitchen you can cook and heat your food as well (cooker - microwave) but short at (kieves -plates ......) free wifi
Hotel Lugano Barcelona
4.4/5116 Ulasan
Sant Antoni
Thoroughly enjoyed my stay at HCC Lugano. Staff were amazingly friendly and helpful at all times. Very clean room and excellent little extras made my stay all the more comfortable. Public transport connections and popular city sights are just a few minutes away, so make the most of this hotel's location during your stay.

Soalan yang Kerap Ditanya

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    Hotel Best Aranea,Generator BarcelonadanTravelodge Barcelona Poblenou adalah beberapa hotel yang sangat popular.

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