Hotel Batu Ampar dengan Spa

Excellent stay, can see the hotel when pulling into the harbour. On a sat we took 1.5 hours to get through immigration so you can factor that in when choosing your ferry timing. After exiting the terminal at the mall turn left and exit the doors. The lift up to the Marriott reception is nearby, very convenient location! Excellent service and we really enjoyed the breakfast each day. Beautiful interior design. Easy to take gojek around. Just note that can smell boat fumes when traffic is high from the infinity pool cos the terminal right below the hotel. They are developing the area nearby. Weekend pasar malam nearby was so happening. I will return with my family

AP Premier is one of the oldest hotel in Batam Indonesia and was known as Novotel in the past. The hotel was one of the top grade hotels in Batam when I stayed there 20+ years ago (yr 2001). Although there are many hotel options now days in batam but AP Premier is still my favorite place to stay when visiting batam for business trip recently. The hotel location is good to me. It is very near to ferry terminal, Habourbay (in fact within walking distance) and Nagoya, the old town center where most of the tourists from Singapore would like to visit. The hotel public area is quite spacious. The breakfast selection was great. Room is clean and comfortable to stay. Hotel service is awesome especially the front desk team like Miss Wani and Mr Dona are exceptionally helpful.

*5/5 Excellent Stay at Swiss-Belhotel Harbour Bay - Batam!* We celebrated my wife's birthday at Swiss-Belhotel Harbour Bay, Batam, and had an unforgettable experience! *Personalized Service:* Ms. Maya, Guest Relations Officer, contacted my wife via WhatsApp before arrival to ensure a seamless stay. She even arranged a surprise birthday decoration in our room on the second day - kudos to her! *Friendly Staff:* The hotel staff were exceptionally friendly, polite, and welcoming. *Excellent Amenities:* - Delicious breakfast spread - Convenient location near the cruise center and seafood restaurants - Easy access to Grand Batam Mall and Hypermart Mall via Gojek or Grab *We'll Be Back!* We're eager to return and stay at Swiss-Belhotel Harbour Bay again. Highly recommended to relatives and friends! Rating: 5/5

Kakitangan sangat mesra. Mereka memberi kami bilik bersambung walaupun kami hanya menempah bilik biasa. Hotel ini agak lama, dan beberapa kemudahan sudah usang. Tetapi secara keseluruhan masih bagus untuk titik harga ini. Lokasi juga bagus. Berjalan terus keluar dan anda boleh menemui banyak restoran.

Good business hotel laying in the heart of Batam Centre. Room is clean and the closets smell like new. Toilet have integrated bidet and is, as well as the shower, well maintained. Breakfast is nice with a various choice of local and western meals. Served by motivated personell who will help you when you need them. The reason I'm not giving 5 stars is because I feel that the price / quality is not really correct. In my opinion the price is too high especially when you have to pay extra for breakfast. If you're a businessman this will be the perfect hotel to stay for you. For leisure it's also a good hotel, but there are other hotels over there who will offer you enough for 50% of the price I paid for this hotel.

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)

We booked a total of 10 rooms including twins and double for a 3 days 2 nights stay in Batam recently. On the day when we arrived at the hotel at 2.30 local time, only 3 rooms were ready while 7 rooms would be ready around 5pm local time. We were disappointed as we expected check-in at 2pm but it did not happen. Next, we temporarily occupied the 3 rooms and left all our luggage in these 3 rooms first before we decided to explore Batam. We tested to see if the equipment was working in the rooms, the TV had to be replaced from another room while the next room's remote control was not working and had to be replaced by the housekeeping team. Aircon was at 17 degrees but could not feel the coolest. There was a strong stenchy smell from the toilet shower outlet. It was so bad that we asked for housekeeping people to check on it. They came and sprayed air refresher and covered the water outlet with a small soap hoping that the smell will go away. Some of the balance rooms indeed had the same problem too. When asked to change our rooms, they gave the excuse that there were no rooms available and that the maintenance team will look at it by the time we returned. Breakfast was very limited and not much of varieties. Overall, it was not a hotel that I would go to unless they maintain or upgrade this place. Some of the room facing was bad and the toilet bowls were placed so close to the sink it was difficult to sit on it. An overhaul of this place is really required.

Good place to stay in Batam, have alot of amenities all under Pacific. There's food court (i think open at evening-night only), swimming pool, gym (i think, didnt check it out), ”****** machines”, ktv, disco, massage, spa (for men only) all under 1 roof. Shopping wise it's 10-15mins ride away from big shopping malls. And likewise to Harbour Bay and Nagoya. seems to be really big but many areas are now empty. Recommend eating the breakfast at level 2 (rp120,000) instead of level 1 (rp100,000rp) buffet style. Room service is good. Generally clean but not for the fussy ones. Heater and aircon working. WiFi could be better but it's still good. Some cons: My balcony room view is facing some water tank and its not the nicest view. Some of the facilities seems rundown: fridge not really cold, water tap sometimes leaking. The balcony door is unable to lock. Make sure you don't leave any valuables lying around, though I doubt people could climb in without endangering their lives. No shaving kit provided. There's no convenient store in the hotel, nearest one is 5 mins walk outside the hotel. Overall a pleasant stay and generally safe, not a bad experience, nothing lost or stolen. Would stay again if I'm visiting again. Recommended.