A lovely traditional country house hotel. The public rooms were just what you expected, old world charm, the food excellent but the best asset was the friendly and helpful staff. Unable to comment on bedrooms as we were in an accessible room which wasn’t great, good parking though. Needs attention to basic customer requirements, overall a great few days
Bags of character, they play up to the castle theme and that's a good thing! I normally hate single rooms but was made up with this one. So comfy...PS it's *******
Room old and outdated - hotel needs refurbished in older areas - new spirts bar disappointing expensive and not that clean - nenus dirty with fingerprints and sticky - considering brand new they beed higher standards tho mains in Fusion were good but prawn crackers at £5.95 were awful
The room was nice , had everything i needed and clean, the host was very responsive and respectful and had great communication throughout the stay. The location was close by to the town centre which allows for easier travel to different places. Would definitely recommend to anyone else
My stay at this Premier Inn was excellent! The service was friendly and attentive, making me feel welcomed throughout. The facilities were clean and well-maintained, with a comfortable room. Conveniently located near the train station and just a short distance from multiple bus stops with many routes. It is located right next to Millennium Square, which features a variety of restaurants!
Highly recommend this hotel for an enjoyable stay!
The picture was taken in the Millenium Square.
Best Western Walworth Castle Hotel looks like you’re about to stay in a medieval fortress, but the experience is closer to a slightly ******* Premier Inn with turrets.
The castle exterior is genuinely impressive. The inside feels like it was last renovated during the English Civil War. Creaky floors, questionable décor, piggy smell breakfasts and recepcionist smile thicker than the castle walls.
That said, it’s strangely charming in the same way old pubs and abandoned stately homes are charming. Not luxurious, not modern, but definitely memorable.
The size of the room is specious with sufficient space for storing luggage, and the floor is very clean and comfortable to walk on with bare feet, so feel free to leave your shoe by the door. As for the bed, it is very large and comfortable, providing you the high quality of sleeping without any problems. In the bathroom, it is not only very elegant and clean, but also provides unlimited hot water with satisfying water pressure from two types of shower heads. Moreover, there is a mini fridge placed in the lower closet near the wardrobe, feel free to drink the two bottles of spring water prepared by the host or store your own drinks or unfinished meals. In addition, there is a small safe above the fridge for depositing your valuables.
In terms of the amenities on the ground floor, there is a high-end restaurant serving traditional English breakfast (e.g. egg benedict) in the morning, and the taste is fine. However, I am not a big fan of their lunch or dinner when you can have better options in nearby restaurants. Furthermore, there is a small bar just outside the restaurant. The Gym, coffee room and reception are at the LG level, and you will receive a 10% discount in the coffee room after check-in.
The location is very close to the city center, train station and several main attractions such as the cathedral and castle.
Overall, I enjoy my two-day stay very much, the price of the hotel is very cost-effective in terms of the four-star standards, providing an unforgettable experience for both tourists and business travelers.
Dengan penginapan di Oak Tree Inn di Stanley, anda akan berada dalam lingkungan 10 minit memandu dari Muzium Terbuka Beamish dan Gibside. Inapan pinggir ini berada 18.3 km dari Taman St. James dan 19 km dari Northumbria University.
Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma.
Di Oak Tree Inn, nikmati sajian yang memuaskan di restoran.Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan penuh disediakan pada setiap hari dari 8:00 hingga 9:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk tempat simpanan bagasi dan Perkhidmatan ATM/perbankan. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Inaplah di salah satu daripada 6 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi dengan pancuran mandi disediakan. Kemudahan yang disediakan merangkumi meja dan tempat duduk berasingan, manakala pengemasan disediakan setiap hari.
Hotel was very clean , stylish and so was the restaurant and bar , absolutely no complaints beds are so comfy and I definitely will be back 😊
Sangat Baik
40 ulasan
8.8/10
Harga bermula
SEK 1,149
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan parking di County Durham
Terokai Ulasan Tetamu Hotel di County Durham
Lihat semua
8.6/10
Very Good
JJohnDeer62Best Western Walworth Castle Hotel looks like you’re about to stay in a medieval fortress, but the experience is closer to a slightly ******* Premier Inn with turrets.
The castle exterior is genuinely impressive. The inside feels like it was last renovated during the English Civil War. Creaky floors, questionable décor, piggy smell breakfasts and recepcionist smile thicker than the castle walls.
That said, it’s strangely charming in the same way old pubs and abandoned stately homes are charming. Not luxurious, not modern, but definitely memorable.
CChristopher GirlingSuperb hotel, superb food in Marco Pierre White's restaurant.
Special mention to the receptionist , Urra (I've got that badly wrong) , Rhiannon and the restaurant staff. What an amazing, we stayed in a superior room which was outstanding.
Amazing stay
Ccynthia goThe room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of ****** to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.
GGuest UserAbsolutely wonderful. Id stayed at Durham Royal County before with my girlfriend. However she didn't come with ne this time due to reasons that she had. The staff at the hotel were lovely about it and made me feel better about tge situation and a lovely note and complementary drinks for me to come back to in my room.
All I can say is thankyou and I'll look forward to staying with you again soon.
Thanks Matthew
GGuest UserRoom old and outdated - hotel needs refurbished in older areas - new spirts bar disappointing expensive and not that clean - nenus dirty with fingerprints and sticky - considering brand new they beed higher standards tho mains in Fusion were good but prawn crackers at £5.95 were awful
TthewalkingwandererWas a romantic get away, found that the drinks are expensive inside the hotel. we never ate at the hotel, as there is a couple of nice pubs close by. the staff were friendly, THe place is a bit of a maze but cool. they do run daily tours but its best if you book up in advance as when we tried to do day of the tour no availability. it is run via a 3rd party not the hotel itself.
GGuest UserI have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff
GGuest UserWe really enjoyed our stay, the location is ideal and the grounds were beautiful and quiet! The staff were very friendly, welcoming and professional!
The only downside was that our room had only one plug socket that we could use.....just not enough these days, even just for basic needs..... very poor unfortuneatly. Air conditioning would have been welcomed, we would therefore definitely avoid this Hotel in summer months for this reason alone. One other small irritant, our bathroom had a glass shelf above the sink which tilited heavily towards the sink, so we had to be very careful to ensure things didn't keep falling over.
Our breakfasts were excellent (apart from the Omelettes), and the service staff were very welcoming....a great start to any day!
GGuest UserReception staff lovely.
Food lovely and motel well presented.
Couple of issues in room - couldn’t get the shower riser to work but only there one night so managed.
However not a fan of two single beds zipped together as zip is felt and disrupts sleep. Also wasn’t a fan of the mattress ended with bad back.
GGuest UserAbsolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.
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