Hotel Dengan Tempat letak kereta di Durham, United Kingdom

Excellent stay, room,, restaurants,, staff friendly help full, the spa very enjoyable. One big draw back you only get one hour on your arrival day. I've never had that in any hotel it should be at least two hours. On checking out morning you have till 11am. In all a very pleasant stay 😊

Hotel has a central location. Rooms are of a high standard. Received a complimentary drink in the room as a birthday surprise which was very kind. Would recommend!

Wonderful stay at this central location. Very welcoming reception upon arrival and the customer service was fantastic. The comfortable room and hot breakfast was perfect for our business stay. Would recommend.

This hotel is rather like an oasis in the bleak desert of Hartlepool. It is situated as the title of the hotel suggests, in a large grand old building. It is undergoing a great deal of restoration and some of the features were outstanding such as the wonderful painted fresco on the brick wall of the dining room. Truly awesome. We had a large room which was nicely re vamped but was unfortunately let down by the en-suite which needs attention. The bar area has been beautifully restored with frescos depicting local scenes and the price of the drinks was extremely reasonable. Bar staff were friendly but some of the clients were a little dubious including a young man who did not hesitate to tell us he’d just come out of another bar establishment (HMP). Nevertheless he was also friendly as were nearly all local people we met. Breakfast was included in our break and was very good served by a friendly local young lady. Overall a very nice hotel.

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.

the service was great and it was clean, and very much nearer from the station

A lovely hotel with historic interior close to the centre of beautiful Durham, we will be back and would recommend

Was not my first choice but booked this hotel for my graduation at Durham University since all other hotels are fully booked. The hotel is relatively old but clean and has all the amenities needed (including an iron and the ironing board). Nice and friendly staff at the reception, who kindly assisted with the printing of some documents. Good location because it is within walking distance from the Durham Cathedral and the campus

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.

Booked this as an overnight stop on our way to Oban. Firstly ignore some of the poor reviews .The place is old but is full of history.Our room was comfortable warm with plenty of hot water.Tea facilities in the room were good with a great selection of teas and coffees.we ate in the bar food and beer were very good but a bit pricey.The breakfast in the morning was great a good selection and very good quality served with a smile.will be back again as we use the A66 regularly

Excellent stay, room,, restaurants,, staff friendly help full, the spa very enjoyable. One big draw back you only get one hour on your arrival day. I've never had that in any hotel it should be at least two hours. On checking out morning you have till 11am. In all a very pleasant stay 😊

Hotel has a central location. Rooms are of a high standard. Received a complimentary drink in the room as a birthday surprise which was very kind. Would recommend!

the service was great and it was clean, and very much nearer from the station

A lovely hotel with historic interior close to the centre of beautiful Durham, we will be back and would recommend

Was not my first choice but booked this hotel for my graduation at Durham University since all other hotels are fully booked. The hotel is relatively old but clean and has all the amenities needed (including an iron and the ironing board). Nice and friendly staff at the reception, who kindly assisted with the printing of some documents. Good location because it is within walking distance from the Durham Cathedral and the campus

Really enjoyed our stay at Bannatyne Durham. The room was very clean and well set out with all amenities. The staff were also very helpful on arrival allowing us to check in way before formal check in time. The location is great, just a few minutes off the A1(M) giving great links, the bus stop is just at the end of the road giving access to the very regular bus services into the city centre. Also a large retail park next door. Would have preferred a proper double bed rather than the two singles put together. Main issue was the shower which only had half the screen and had a slow drain. Also find, which isn’t unique to this hotel, that the hotel is significantly overheated which combined with an excessively thick duvet made for a difficult night’s sleep. We booked directly which gave us access to the gym and pool for no additional cost. The gym was a little dated (needing new kit) and gym changing rooms weren’t the cleanest. Overall, very good value for the price paid. Would also stay again.

The Queens Head is a lovely little BnB/Pub my partner and I both slept incredibly well, the room was spotless and the facilities were well maintained. The pub it’s self was lively with a friendly atmosphere, incredibly attentive staff and the breakfast was to die for. I could not recommend the eggs Benedict more. I would 100% stay here again and recommend it to my friends.

This is a great place to stay! The staff are very kind and helpful, the rooms are wonderful - lots of power points in useful places! - and the location is lovely, close to the railway station, a short walk into the centre and some beautiful riverside walks. I’ll definitely be back.

This place was absolutely amazing to stay at, I stayed here with my partner to celebrate our recent engagement and we had to most amazing experience. We got served our breakfast in our room which was the most perfect way to end our stay. The staff were outstanding and very quirky. Which matched the amazing decor. The room we stayed in had its own private hottub and it was all lovely and clean. It was overall the best place I’ve stayed to date and we will definitely be staying again. Thankyou to all the staff for an amazing experience and a lovely relaxing place to stay.

Wonderful stay at this central location. Very welcoming reception upon arrival and the customer service was fantastic. The comfortable room and hot breakfast was perfect for our business stay. Would recommend.

Where to start with this place? I stayed here for 2 nights. My booking through work state 1 standard twin room. I wish this is what I received.... ROOM I was located in room 115....please if you are allocated this room LEAVE! This must be the worst room in the hotel. Its located at the top of the staircase so you hear people walking up them at all times. The doors to other corridors are opened and slammed shut constantly. It overlooks the entrance and the main road so you cant open the window without loud street noise. I walked into the room and it was boiling hot, id suggest leaving the heating off for future guests. Its easier to heat a room than to cool it down. Opening the window also didnt help because its just constant noise. The room contains a ceiling fan which is fantastic at blowing around hot air. My ”twin room” contained 1 single bed. No sockets near the bed , the TV cant get a volume above 40 so its impossible to hear if you're hard of hearing like myself. And dont say its to cut down on disturbing neighbouring rooms because they're disturbed more by street noise. The bathroom whilst nicely decorated has its issues. The hot water decided to cut off after about 5 minutes running when i was topping up my bath. The tea and coffee making facilities had milk pots that were 4 days out of date resulting in a rather sour coffee. The bed was a single bed and rock hard too. which disturbed my sleep. But you wont get much of that anyways as over my 2 nights the fire alarm went off 3 times. twice at 5.30AM!!!!!!!! RESTAURANT My only positive of this place is that the food, what you can get of it, is superb. I had the burger and the fish. Both were superb and the chips were incredible. So kudos to the chef. The rest of the restaurant staff however. Awful, a girl with blonde hair. Absolutely the worst waitress Ive come across. I would stand waiting to be seated for 10 minutes before she came out of the ktichen after chatting to her mates. At one point a woman in a black dress ( I think she may have been a manager) had to get her to come and seat me and other guests. Service on the food is slow but its worth the wait. My worst experience with this waitress was when i asked for a menu for dessert. 10 mins later she brought me the menu. I then sat for 25 minutes waiting for her to return to take my dessert order but she just never bothered. Instead playing on her phone or leaving the restaurant to speak to her mates in the kitchen! My 2nd night I learned my lesson and asked her for the brownie when she collected my plate. 15 minutes later she returned to tell me there were no brownies. Does it take 15 minutes to check the fridge? Truly terrible service!! RECEPTION I cant praise or fault reception staff. My only poor experience was waiting for 10 minutes to speak to someone but I think they may have been manning the bar as well which of course isnt their fault. OVERALL I can only reccomend that if you think this is an attractive opti

In the area for business and stayed at the Stockton arms for just one night. Room was very well presented and in great location for the local area. Great local park to walk after a days work in a nice area outside of the main town. The Stockton arms itself has a large bar with all sports channels available but is far from a sports pub with a smart/casual dress code making it a good spot to relax and enjoy a night. For food go around the corner to the Masham the sister pub, the food and service is excellent

This hotel is rather like an oasis in the bleak desert of Hartlepool. It is situated as the title of the hotel suggests, in a large grand old building. It is undergoing a great deal of restoration and some of the features were outstanding such as the wonderful painted fresco on the brick wall of the dining room. Truly awesome. We had a large room which was nicely re vamped but was unfortunately let down by the en-suite which needs attention. The bar area has been beautifully restored with frescos depicting local scenes and the price of the drinks was extremely reasonable. Bar staff were friendly but some of the clients were a little dubious including a young man who did not hesitate to tell us he’d just come out of another bar establishment (HMP). Nevertheless he was also friendly as were nearly all local people we met. Breakfast was included in our break and was very good served by a friendly local young lady. Overall a very nice hotel.

Our usual hotel of choice for yet another Hartlepool weekend break. Excellent position near train and bus links. No food onsite but plenty of options nearby. A slight problem with the rooms booked due to redecorating commencing whilst we were staying but all handled as well as could be by moving the coffee machines and a chair into the standard room. Internet still included as per original booking and worked as well as anywhere I've stayed recently. No complaints, they have to redecorate sometime. Staff first class and friendly as ever. Will be back for another break in due course.

place is convenient for business travellers. Hotel is clean and tidy.

I just watched 4 in a bed and was totally impressed by reqeeb he was totally genuine and honest respectful man the way he was treated by the first to owners who both had the most disgusting filthy B&Bs did not like the truth which you could see on the program and no one wanted to return to the first 2 hotels Reqeeb was treated in the most disgusting way when the 2 previous owners visited he did not deserve this disgusting treatment and the bad reviews he has had I question from those bad losers I would love to stay at your hotel you are genuine professional man and your hotel is clean and value for money I wish you every success