Lihat Ulasan Tetamu untuk Hotel di Durham

Lumley Castle Hotel
4.2/5104 Ulasan
The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.
Super 8 by Wyndham Durham
3.6/569 Ulasan
I arrived at the hotel at circa 17:30, the receptionist was a lady called Sharon, who told me that she had been trying to contact me all day, to inform me that my online card payment had been declined and that I would have to pay with cash. I knew that this was incorrect, as I had the credit card confirmation that the payment had gone through in the app on my mobile phone. I showed her this and she said that they didn't have anything from Trip.com on their system. Therefore, there was no evidence that I had actually paid on their system, even though I had the credit card confirmation. So, I had to give her my credit card details as a guarantee until she had sorted the booking out. Sharon then gave me a guest information form to fill out, I noticed that there was already about 50% of the form filled in with my name (Richard Brown) but a completely random home address and email address plus phone number. I told Sharon that this wasn't my information, so she took the form off me and told me that the room was booked for someone else of the same name. The hotel was fully booked that night, so she was worried that I might not have anywhere to stay. After phoning some of her line managers, she was able to let me use a room that had been taken out of service, due to a blocked toilet. It was far from ideal, but I was grateful for the chance to take a shower and unwind after a long drive (192 miles) Around 19:30 I went out for dinner with my son and whilst out, Sharon phoned me to tell me that she had been calling all late arrivals to see if anyone might cancel, so I could use their room. However, the gent with the same name as me, called to say that he had never intended a 2nd night therefore, had only paid the one night. which meant that I could have that room after all. On returning to the hotel, I was given the keys to room 17 and transferred all of my belongings into that room. Then I was notified by my mobile phone app, that another payment for the room had just gone through, meaning that I had been charged twice. This time it was direct to Days inn Durham. Sharon has assured me that they have instructed a refund of the 2nd payment, although it hasn't arrived yet (Friday 8th July) So, in truth, I was impressed by Sharon and her commitment to making sure that I had somewhere to stay that night, but I'm not impressed at all with trip.com who somehow. didn't get my booking in place with Days inn despite taking payment for it. I won't recommend Trip .com and won't use them again. A complete farce from start to finish. I'm just glad that this experience didn't ruin my time in Durham, for my son's graduation ceremony.
Cbh Hardwick Hall Hotel
4.2/575 Ulasan
More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.
Cbh Ramside Hotel Golf Spa Durham
4.3/5119 Ulasan
Excellent stay, room,, restaurants,, staff friendly help full, the spa very enjoyable. One big draw back you only get one hour on your arrival day. I've never had that in any hotel it should be at least two hours. On checking out morning you have till 11am. In all a very pleasant stay 😊
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW
3.6/570 Ulasan
Where to start with this place? I stayed here for 2 nights. My booking through work state 1 standard twin room. I wish this is what I received.... ROOM I was located in room 115....please if you are allocated this room LEAVE! This must be the worst room in the hotel. Its located at the top of the staircase so you hear people walking up them at all times. The doors to other corridors are opened and slammed shut constantly. It overlooks the entrance and the main road so you cant open the window without loud street noise. I walked into the room and it was boiling hot, id suggest leaving the heating off for future guests. Its easier to heat a room than to cool it down. Opening the window also didnt help because its just constant noise. The room contains a ceiling fan which is fantastic at blowing around hot air. My ”twin room” contained 1 single bed. No sockets near the bed , the TV cant get a volume above 40 so its impossible to hear if you're hard of hearing like myself. And dont say its to cut down on disturbing neighbouring rooms because they're disturbed more by street noise. The bathroom whilst nicely decorated has its issues. The hot water decided to cut off after about 5 minutes running when i was topping up my bath. The tea and coffee making facilities had milk pots that were 4 days out of date resulting in a rather sour coffee. The bed was a single bed and rock hard too. which disturbed my sleep. But you wont get much of that anyways as over my 2 nights the fire alarm went off 3 times. twice at 5.30AM!!!!!!!! RESTAURANT My only positive of this place is that the food, what you can get of it, is superb. I had the burger and the fish. Both were superb and the chips were incredible. So kudos to the chef. The rest of the restaurant staff however. Awful, a girl with blonde hair. Absolutely the worst waitress Ive come across. I would stand waiting to be seated for 10 minutes before she came out of the ktichen after chatting to her mates. At one point a woman in a black dress ( I think she may have been a manager) had to get her to come and seat me and other guests. Service on the food is slow but its worth the wait. My worst experience with this waitress was when i asked for a menu for dessert. 10 mins later she brought me the menu. I then sat for 25 minutes waiting for her to return to take my dessert order but she just never bothered. Instead playing on her phone or leaving the restaurant to speak to her mates in the kitchen! My 2nd night I learned my lesson and asked her for the brownie when she collected my plate. 15 minutes later she returned to tell me there were no brownies. Does it take 15 minutes to check the fridge? Truly terrible service!! RECEPTION I cant praise or fault reception staff. My only poor experience was waiting for 10 minutes to speak to someone but I think they may have been manning the bar as well which of course isnt their fault. OVERALL I can only reccomend that if you think this is an attractive opti
Delta Hotels Durham Royal County
4.4/5139 Ulasan
Hotel has a central location. Rooms are of a high standard. Received a complimentary drink in the room as a birthday surprise which was very kind. Would recommend!
Best Western the Grand Hotel Hartlepool
3.6/511 Ulasan
This hotel is rather like an oasis in the bleak desert of Hartlepool. It is situated as the title of the hotel suggests, in a large grand old building. It is undergoing a great deal of restoration and some of the features were outstanding such as the wonderful painted fresco on the brick wall of the dining room. Truly awesome. We had a large room which was nicely re vamped but was unfortunately let down by the en-suite which needs attention. The bar area has been beautifully restored with frescos depicting local scenes and the price of the drinks was extremely reasonable. Bar staff were friendly but some of the clients were a little dubious including a young man who did not hesitate to tell us he’d just come out of another bar establishment (HMP). Nevertheless he was also friendly as were nearly all local people we met. Breakfast was included in our break and was very good served by a friendly local young lady. Overall a very nice hotel.
Radisson Blu Hotel, Durham
4.2/5119 Ulasan
The service and the facilities were very good. I only had breakfast at the hotel. It was self service with plenty to choose from.
Hampton by Hilton Stockton on Tees
4.5/5120 Ulasan
Wonderful stay at this central location. Very welcoming reception upon arrival and the customer service was fantastic. The comfortable room and hot breakfast was perfect for our business stay. Would recommend.
The Stockton Arms Hotel
4.2/515 Ulasan
In the area for business and stayed at the Stockton arms for just one night. Room was very well presented and in great location for the local area. Great local park to walk after a days work in a nice area outside of the main town. The Stockton arms itself has a large bar with all sports channels available but is far from a sports pub with a smart/casual dress code making it a good spot to relax and enjoy a night. For food go around the corner to the Masham the sister pub, the food and service is excellent

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Maklumat Perjalanan Setempat

Bilangan Hotel814
Bilangan Ulasan5,980
Harga Purata (Hari Bekerja)SGD 201
Harga Purata (Hujung Minggu)SGD 224