Hotel terbaik di Batu Ampar

View from apartment was good. Not sufficient utensils. Only spoons and no forks. Sofa and single mattress stained. Found rubbish inside and under coffee table not cleaned. Wall socket beside sofa not working. Communication with staff was good!

have cockroaches on bed😅😅😅. not clean. only location is superb.

The hotel was awesome. Clean and simple . Initially was reluctant but after checking in we realise its worth the price . I was kind of last min but mo regrets . The hotel is nearby with many other restaurant.

Location was excellent with the seafood places being just 3-5 mins walk behind the hotel. Many eateries and spas/massage parlours around. Room was spacious, was given the room with bath tub although didnt book for it. View was okay. Also gotten high level of 9 so when the pubs were blasting music, cant be heard from our level. Overall everything was good but only the bedsheet & blankets has stains thats wasnt cleaned. Dont think they washed the bedsheets thoroughly or not at all cause the stains seems to be there for quite a long time. There was even bloodstain on my side of bedsheet

We booked a total of 10 rooms including twins and double for a 3 days 2 nights stay in Batam recently. On the day when we arrived at the hotel at 2.30 local time, only 3 rooms were ready while 7 rooms would be ready around 5pm local time. We were disappointed as we expected check-in at 2pm but it did not happen. Next, we temporarily occupied the 3 rooms and left all our luggage in these 3 rooms first before we decided to explore Batam. We tested to see if the equipment was working in the rooms, the TV had to be replaced from another room while the next room's remote control was not working and had to be replaced by the housekeeping team. Aircon was at 17 degrees but could not feel the coolest. There was a strong stenchy smell from the toilet shower outlet. It was so bad that we asked for housekeeping people to check on it. They came and sprayed air refresher and covered the water outlet with a small soap hoping that the smell will go away. Some of the balance rooms indeed had the same problem too. When asked to change our rooms, they gave the excuse that there were no rooms available and that the maintenance team will look at it by the time we returned. Breakfast was very limited and not much of varieties. Overall, it was not a hotel that I would go to unless they maintain or upgrade this place. Some of the room facing was bad and the toilet bowls were placed so close to the sink it was difficult to sit on it. An overhaul of this place is really required.

Very very good! Clean and nice. Quiet and peaceful. Booked 3 rooms. The only problems founds are bed are little too noisy while turning and one of the toilet shower head need replacement (broken) due to previous quests damage it probably. Breakfast is alright. Service is good. Deposits is required even if it’s fully paid.

We booked 3 rooms for a 2 night stay. The rooms, beds & bathrooms are all clean. Even the towel smell so good. Suggestion: Please put a chair in each room Location: It's located at 'dark' area & not safe to go outside by walk, especially at night. But, it's safe & good inside the hotel. Generally, the whole were great.

I would said this is more like a Business hotel. Overall is a good experience, there's option on paying the hotel deposit or let the hotel to keep the passports. Breakfast options is good. Have not try the swimming pool and gym facilities. TV is very large, but why the information were in chinese wording.

yello hotel adalah hotel yang penuh kasih sayang, keselesaan, bersih dan kakitangan sangat membantu dan ceria, rasa makanannya sangat enak dan pilihan manu untuk sarapan pagi, dan mereka mempunyai banyak permainan seperti zoo hoki, fusball dan ps5, semuanya percuma untuk permainan, terima kasih yello hotel, kami akan kembali