Pengguna Tetamu
2 September 2024
We loved the resort. Stayed in the blue cabin, beautiful views, my kids loved the beach, the property was very clean and well kept, very nice accommodations. You have to be careful about which property you book, however. We booked the blue cabin (1/2 of a duplex), but upon check-in, were told we were in the gray cabin. “The gray cabin half of the blue duplex.” Gray is great, too, but MUCH smaller than blue. Blue has a large loft bedroom, full sized dining table, sunroom/porch, much bigger living area, patio off the bedroom… so it kind of felt like a bait and switch. Also didn’t feel like I got any sort of straight-forward answer upon check in. Finally, after looking again at the properties online, where it seems the property listings are a bit ambiguous, and checking my reservation which very clearly states I reserved blue and then asking for a refund for the difference, then we were told we could move our stuff from the gray cabin to the blue. So that hugely affected my trust for the owner, so I can’t recommend staying there for that reason. But the owner is very responsive and everything is well cared for. I just need to be able to trust the owner of a place I’m going to have my kids sleeping in at night, and I can’t help but wonder why this whole thing felt very shady in trying to stay in the property I booked.
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