Hotel Mesra Haiwan Peliharaan di Beaumont

Liked the hotel and room very much. Different than the normal ones we stay at. The front desk, though, is why I didn’t give it five stars. When we checked in we asked the girl where's places to eat. She didn't know. I told her I thought we saw a billboard for Cracker Barrel. She thought it was far away. We get to our room (which was very nice and clean), look out the window and behold, the Cracker Barrel is right across the street. There's also a Black Bear Diner. She needs a lot more training. The next morning we went to get breakfast that we had prepaid. The check in girl the night before, who didn’t know local places to eat, said breakfast would be by the bar area. Nope. No breakfast and no one to talk to. I knocked on all the doors and yelled out. Not a soul anywhere. I tried for about ten minutes trying to find someone. Finally my husband started walking around and found the buffet area. Ladies working were nice but breakfast wasn’t worth $15. Anyway, we go back to front desk to check out and still no one is there. This is more than half hour now. I went back and told the ladies maybe they should check because maybe the person that's supposed to be working is hurt or sick. One of the ladies checks in the office and comes out with a young man who looked like he had been sleeping. Front desk workers need an overhaul as both experiences were not good for their customer service reputation.