Hotel Hot Springs di Henan, China

Exceptional service. Beautiful boutique hotel with very friendly helpful staff. Special commendation for Lulu on reception. Well located for visiting Longmen grottoes.

We had a very pleasant 4 night stay at the Banshan Siji Hotel in Luoyang. The resort is beautiful and secluded, away from all of the hustle and bustle of downtown Luoyang while remaining accessible. The location is very convenient to the high speed rail station, Longmen Grottoes, Guang Lin Temple and Peony Museum. It’s a bit further away to get to White Horse Temple, Lintang Gate and Luoyi Ancient City. However, the hotel offers a very convenient and comfortable private shuttle for train/airport transfer and a daily trips to or from town. Above all, I have to commend the team at this hotel for their excellent service and extremely friendly attitude. Everyone went out of their way to offer assistance for any of our needs and always with a smile. A huge bonus - they offered a complementary same-day laundry service which we used several times during our stay taking care of a major hassle on extended travels. From the reception, front desk, porters, drivers and housekeepers, we received top notch service rivalling hotels we’ve stayed at worldwide. The breakfast also deserves special mention. The selection was not as extensive as buffets at some major hotels but the quality was excellent and we found it to be more than enough to start each day before sightseeing. In addition to a small self serve area, you can order large bowls soup or noodles and they also provide a beautiful tray of delicacies. We very much enjoyed each day’s breakfast. Finally, the room we stayed in, with a private hot spring tub and private patio was spacious, clean, modern and beautiful. We enjoyed use the tub after full days of sightseeing to ease aching muscles and the bed was very comfortable. On our final night, we did experience a problem with a light switch not turn lights but the staff were quick to provide us another room so we could get to sleep. Another great example of their dedication to quality service. Overall, I was very pleased to have discovered this beautiful gem in Luoyang and it made our visit to this wonderful city that much more special and memorable.

My family enjoyed this hotel a lot! This was our view from the balcony! The architecture made us feel like we were transport into ancient times. The room as very clean and the food at the hotel’s restaurant was amazing. Definitely recommend!!

帶孩子出來度假，選這家真的選對了！衞生做得特別到位，全屋乾乾淨淨沒有異味。專門配備了小童床品、小拖鞋、洗漱用品，細節滿滿特別貼心。房間採光超好，環境清幽空氣清新。工作人員態度温和有耐心，有需求響應很快，周邊遊玩也很方便，孩子玩得特別開心，大人也住得舒心愜意，是一次特別滿意的入住體驗！

Very close to attraction, right next to Gulou night market. Hotels are clean, breakfast was excellent with plenty of choices. The hotel staff was friendly and helpful. The only concern is they gave us a smoking room as we had reserved a non-smoking room, they swapped rooms for us immediately. The hotel has washing machines for residents free to use. Overall, very impressive for the service and good quality, clean room

酒店有自己的停車場，有六個快充充電樁，4個慢充充電樁，有洗衣房，房間內暖氣十足。需要加前台的微信，進出酒店要前台幫忙抬桿。房間乾淨整潔，乾濕分離，酒店附近有公交車站，馬路對面就是景點，周圍餐飲店很多，還有超市，購物很方便，上樓要刷房卡，洗澡水大，很舒服

The cleaning staff in our courtyard were lovely and very helpful and the man at reception we dealt with too. It was obvious the staff work hard to do their best considering the condition of the hotel and spa. But the hotel and spa are tired and both locations need facelifts. For example, the basin and surround in our room was all discoloured, as was the wall at the door, and there were loose wires visible and the courtyard plants were all dying. The hotel communal areas away from reception were unkempt. The spa pool had broken and discoloured tiles, with lots of leaves in the water and the flumes were closed. Both could be great with investment.

這家酒店整體體驗遠超預期，園區打理得整潔美觀，花香四溢！入住氛圍極好～地理位置十分優越出行遊玩省時又省力。店內餐飲口味絕佳，尤其招牌燒烤一定要嘗，物美價廉～ 酒店還自帶温泉，水質乾淨、温度適宜，泡湯舒緩解壓，卸下旅途疲憊。最重要的是全程寵物友好，可以安心攜帶毛孩子入住，對養寵家庭格外貼心。服務貼心周到，整體性價比超高！ 吃得好 玩得好 毛孩子好 泡澡好

房間還挺大的，還算衞生乾淨，可能是有點久了吧，水垢不易洗凈。有自有停車場，停車很方便，離古城有點距離。酒店有早餐。

房間乾淨整潔 室內設施齊全温馨 環境很好 安靜不偏僻 和洛博之間衹隔一條馬路 酒店在一個新的商業街裏 吃喝方便 小商業街還在建設中 但已經具備服務功能了。交通方便打車到應天門二十來分鐘 到哪裡都便利。哦 可以訂1號房，有露台 露台上還有温泉池 走一天累了還可以泡泡解乏