Hotel berhampiran Wilstead Methodist Church, Bedford

I stayed here with two colleagues from Germany in September 2024. The rooms are fantastic and the welcome we received was lovely. Great location and very peaceful although only a few minutes walk from Bedford centre. Good food and drink as well with a selection of beers and wines and spirits. First class. Thank you.

Weekend visit to Bedford, stayed with friends in the lovely hotel. Rooms were clean, tidy and very quirky. Bed was extremely comfy with everything you need. I was told rooms are due an upgrade so excited to see what they look like when we next stay.

Fantastic. Greeted by a friendly and cheerful lady who then personally shows you to your room. Restaurant and bar staff friendly and nothing g too much trouble (Emilia) lovely girl and then breakfast in the morning sun again very friendly lady serving breakfast. Felt like you knew everybody. Rooms beautiful and food great. Would recommend

I am a regular in the area for business, but I usually stay in MK or Woburn. But now will add the CMDC to my regular list. Good honest room for an overnighter, plenty of safe car parking. Great breakfast!

At least 3 times a year a group if us go for a quilting retreat. All the feedback is so positive. Great staff, friendly, welcoming, flexible. So clean and food- overfed and so much choice. Booked for 3 events in 2023 already and about to book for 2024. So glad we found this place.

It had been a while since we visited the Carrington Arms, but we'll be sure to return again soon. Such a great mixture of relaxed & friendly welcome and service combined with excellent food - a rare combination to get right. Especially as it was pretty busy for a Tuesday evening, with a couple of large groups. Despite this, we never felt service was slow or that we weren't looked after perfectly. Will was really helpful and friendly - as were all the staff - including those at the steak counter, where the option to select your meat is a great experience. We'll be back!

I'll start with the good - there was plenty of parking and the bed was comfortable! As for the rest of the Willows, the building is old, the inside is tired, run down and in need of complete refurbishment - as a bare minimum, the whole place needs a really good clean. The rooms and bathrooms are basic and at best functional. The carpets in the corridors are rucked up and serious trip hazards; the fire doors have holes in them where handles have been changed (what sort of fire door is that?). You get the gist... They are understaffed - we had to wander around the building trying to find someone to serve us at the bar on our first night. On the second night, there were just 2 young and inexperienced staff behind the bar despite there being a function for over 100 people. The wait was ridiculous, the staff didn't know their red wines from their white, and the drinks were overpriced - £1.70 for a dash of blackcurrant, £6.50 for a pint of beer! As for security, it's a joke. On returning to our room one evening we found that the cleaner had opened the window and left it wide open all day - and I mean WIDE open. Bearing in mind the room was on the ground floor, anyone could have climbed in and helped themselves to our belongings. The whole experience is one I would not choose to repeat. I have just tried to fill in the customer experience questionnaire, which Wyboston Lakes emailed a link for - but guess what... the link doesn't work! That sums up Wyboston Lakes and the Willows.

Really nice hotel! very clean, good service, friendly staff and food was also good.

Very clean rooms. Modern decor. The staff are very helpful and welcoming. The bathroom is of good proportions and the shower cubicle is huge. Beds are really comfortable.