Grand Hyatt Beijing at Oriental Plaza

Sudah terlalu usang, tandas disiram sepanjang malam, dan anak demam, jadi saya terlalu malas untuk menukar bilik. Saya diberi bilik yang sangat tepi, dan saya tidak dapat merasakan apa-apa perkhidmatan. Saya terus menambah saya WeChat, mengatakan bahawa pelayan tidak dapat dihubungi. Anda boleh menggunakan WeChat untuk mengatakan... Seberapa teruk pengurusannya? OnePlus masih WeChat persendirian... Saya tidak pernah tinggal di hotel lima bintang yang daif seperti ini

My girlfriend and I had wonderful time together in this hotel! Room was super clean, staff friendly, food delicious and the gym had lots of machines. Location is perfect, near national museum and forbidden city. A perfect spot for a lovely weekend with your partner:) 10/10

Really love our stay in Grand Hyatt Wangfujing! We love the newly renovated room (and yesss the toilet has bidet!) and they have speaker too, the breakfast is superb (a lot of choices and it’s delicious), and the concierge team especially Cecilia is the best! She is really helpful in answering our enquries, finding our things that we bought online, help us make reservation at the restaurant, telling us how to go around by foot (forbiden city is around 15 mins walk) and she speaks a good english. Will stay at this hotel again when we go to Beijing next time!

I have generally only good things to say about my experience. The incredible upgrade from 2 rooms to an apartment was great. Breakfast buffet was included in my rate of choice, and it has one of the most amazing breakfast spreads I have seen. Location was already central and walkable mostly in mall to 2 adjacent MRT stations accessing 3 key MRT lines. I can only share one photo of 1 of the bedrooms, as the other room and my living room had my family inside. They even have fruit basket for me. My main minor gripe was that I wish they could also have provided disposable face masks that we then had to find ourselves. Face masks could help with the cold of winter that we underestimated. But all in all, it was really a great experience at Hyatt. Full marks !

Great service from hotel staff and great location. Good breakfast too.

To be honest, it was really great and better than more expensive hotels in Beijing. I was so happy that I found the shopping street is exactly beside and also a mall is located under hotel. There are a lot of good restaurants around. There is smart toilet in the room. The staff were really kind and supportive and respectful. I would like to thank Yulia and Susan for their help. They are so well-behaved. Generally everything was great. I just hope that they can improve the quality of breakfast. 😊