Four Points by Sheraton Beijing, Haidian Hotel

The bathroom is a bit worn out. Apart from that everything is good. We lost a bag with very important documents in a taxi and the staff in the hotel helped to trace the taxi driver and get it back within an hour. We really appreciate the help. I would give the service six stars if the system allows!

The rooms are generally good though it can get really dry during winter.

We arrived late and they had no rooms left so they upgrade us. The upgrade was in another building and half way we were left alone and told that was straight. The building had the lights off and the entrance and the elevator too hard to find. Maybe need the service to take you to the elevator at least? The room was clean and the breakfast was ok! Hope next time we have more luck with a professional service.

I had a nice staycation at the Four Points by Sheraton. I was happy that they allowed foreigners as many hotels in Beijing are not taking foreigners since the Pandemic. The location was ok as it was in the area as my university, and I did not want to go far from campus. The staff were generally friendly and accommodating, and there was always an English-speaking staff member at reception on duty. All you must do is ask for an English-speaking staff member. There is a lounge area where you can order snacks and drinks (this is also the same menu for room service). By the way you must request for the room service menu directly from reception and they will send someone to your room to take the order. There is also the option to pre-order breakfast to have in the room each evening. There is a traditional Chinese Tea House on the premises for any who are looking for some cultural emersion. There is also a Chinese barbeque right outside the hotel and you can charge the bill to your room, which I found convenient. The gym is small but has most equipment and the pool is indoor. However, it is also used for swimming classes for kids which is inconvenient. Too many children and too much noise. The breakfast was nice. A mixture of Chinese and Western cuisine. Dinner is buffet and a la carte. The room was clean and comfortable and quiet. The spa was unfortunately closed. Overall, I had a good experience and would recommend it for the price point it has.

Very good.

這次和家人一起出遊，選擇了這家酒店，總體感覺不太理想，設施設備略顯陳舊，重要的是一天遊玩下來很疲憊，到了房間確是感覺非常悶熱，得不到很好的休息，聯繫客服，先説可能通風管道不好派人來看了一下，説沒問題，在查給我答覆是外面温度不高，酒店就把空調關了，在我一再要求下，給了個電扇，真是無語，第二天白天天氣温度也挺高，設想一下在房間封閉的環境下，這個體感有多熱，簡直是蒸桑拿，窗被封的死死的，一絲逢也透不了，太受罪了，再説冰箱，也是一點不製冷的，打開裏面有股黴味，也是形同虛設，熱水壺處的插座是怎麼設計的，根本沒辦法插進去，真不知道是怎麼通過驗收的，最後一天被熱到不行，無奈早早退房走人！