Ulasan Palace Hotel，Beijing Yizhuang Bridge

The room considers clean with good design. The front desk customer service was good, they helped us to order food with their mobile phones due to we do not have local phone number. The food was sent by robot to our room. They were responsive to enquiries too. However, the cleaner missed out few replacements and wrong replacement during room cleaning, for example the shoe wipe is placed at the facial towel box, and the facial tower was not given at our last night. Location wise, the metro station is just 1 street away from the hotel, it’s very convenient. It’s slightly further from the tourism spots, about 30 mins away.

I have some booking issues on site when I seek the help of Ms Wang, the hotel reception staff. She gave me very good advices and assisted me in using the chinese apps which we are not familiar with. Her sincerity to understand our issues and went out of rhe way to provide us assistance is so much appreciated. I would certainly recommend this place to my friends if they want a good hotel, near subway, quieter and peaceful with excellent staffs. Best. 当我向酒店接待人员王女士寻求帮助时，我遇到了一些预订问题。她给了我很好的建议，并帮助我使用我们不熟悉的中文应用程序。她真诚地理解我们的问题，并竭尽全力为我们提供帮助，我非常感谢她。如果我的朋友想要一家好酒店，靠近地铁，更安静、更平和，员工也很棒，我一定会推荐这个地方。最好的。

This was the best hotel in a while for me. People on the reception were super nice and ready to help in any way possible. The room was spotless, and cleaning service was done every day + refill of the beverages made our stay super comfortable. The location of the hotel is excellent - metro station is just 500 meters or so. Additionally, there are so many food options in the same building as the hotel - we dine in 3 of them, and they were all great. There was also China mobile office so we were able to buy a local SIM quite easily. Overall one of my favorite hotels now!

Lovely hotel, modern and very clean condition and the majority of the staff are very helpful. Before booking the hotel, I reached out to them via Trip.com to confirm that they had non-smoking rooms, as it is common in China, that even if specified non-smoking, customers will still smoke in the rooms. When checking into the hotel, the first room they showed me had a lingering smell of smoke, so they very kindly showed me other rooms for my inspection, before selecting a room I was happy with - This shows excellent understanding and customer service. The hotel is an excellent location for the Beijing subway, as the Yixhuang station is right opposite the hotel, and there are a few nice restaurants within walking distance, and a large BHG shopping mall is just 5 minutes away by Didi\taxi. The breakfast room at the hotel is also very clean, bright, modern and organized, with a good selection of food options, mainly Chinese, although it would be good if they offered some breakfast cereals, milk, and glasses for the fruit juice. The only problem I had at the hotel was that each morning when trying to have breakfast, the concierge at the breakfast room entrance wanted from me a ticket\voucher for breakfast, that I had not been provided, so each morning I was taken by him to reception to request approval for me to have breakfast - Quite frustrating 🤔 I would like to give an excellent recommendation and feedback for Xiao Li on reception - A lovely, efficient, hotel member of staff, who assisted me with extending my stay at the hotel, and she did this without fuss or problem and very efficiently - She is an asset to the hotel and can be relied upon. Overall, very happy with the hotel and do not hesitate to recommend it to visitors to Yizhuang and Beijing.

Great service , friendly staffs

It is good but location is little bit far from center

Good hotel.

dddddd

Very good

前段時間入住了北京朗麗茲酒店亦莊橋地鐵站店，體驗感總體不錯。酒店位置超便利，緊鄰亦莊橋地鐵站。一到酒店，就能看到超大停車場，雖然不清楚是否免費，但對自駕的人來説很友好。辦理入住時，工作人員認真又快捷，還貼心幫我熱飯，好感倍增。房間不大，卻温馨又乾淨 。 不過也有不足，第二天客房阿姨做房動靜大、説話聲也大，想睡懶覺根本不行。還有服務人員溝通存在問題，明明提前告知想休息別打擾，還是被電話吵醒。希望酒店能改進這些小瑕疵，整體還是很推薦的。

附近出差多年，第一次住這個酒店，居然能泡湯，性價比真的超高。服務和房間也挺好的，就是房間裏的桌椅有點不倫不類，如果能換成沙發就更好了。

設施：設施齊全，交通便利，出門就是地鐵站 衞生：衞生乾淨，整潔。 環境：附近很多好吃的美食 服務：還貼心的贈送湯泉、熱飲、水果

房間還是蠻不錯的，每次出差都來這邊，雖然房間空間不大但是乾淨衞生，很安靜，早餐也好吃。唯一不好的就是有時候有的前台服務很一般，其他都是ok的

酒店的位置非常好，就在地鐵站的對面。服務員都非常的熱情，早餐相對來説也比較豐富，還可以泡温泉。性價比超高的酒店。