Hotel Pan Pacific di Beijing

Great stay, would definitely recommend 💯 A tiny suggestion would be to add little things to your service such as explain where breakfast is (for those who have it included) as well as explain how to get to your room. I was a first time guest at your hotel and didn't specifically know where things were located (had no problem finding them). The elevators were easy enough to find, but explaining where it is should still be something the people at the front desk does and as a guest you should not have to ask where breakfast is, it should automatically be told to you upon check-in. It will smooth things over with guests. Other than that, everything was perfect and I was super satisfied with it 😊

Initially we were very underwhelmed by the Yoo Hotel, it's in need of an update and a lot more tired looking than it's photos suggest. However the service made up for it. They give you one room card by default, so if you want the A/C left on you'll need to ask for another. I also think the A/C is centrally turned off over night. Breakfast at 7am was chaotic with lots of items going quickly as people rush to eat and get out. Recommend going down after 7.30am. They also had some room cleanliness issues which we brought up. The front desk staff were incredibly friendly and helpful, though and addressed our concerns. Elaine really helped us with a Taxi problem later too and really went the extra mile to help and rectify our situation. A very good team who listen to concerns. She was brilliant. It's in a great location, 10 minutes walk from Forbidden City etc and you can't get very near Tiananmen square in a Taxi so it's perfect for a nearby stay. All in all the good team make up for the few shortcomings.

這是一個大的會議培訓中心。優點就是在五道口附近，去地鐵和購物的距離都可以接受。 環境：院子很大，散步夠了。還有噴泉，綠化也可以。 設施：房間設施更新過，是現代簡約風格。可以接受，有點招待所的感覺。內部還有康樂中心。保齡球可以去玩一下。 衞生：乾淨，沒啥問題。 服務：前台主動升級了房型，服務態度很好。退房也方便，不需要檢查房間。不需要交按金。 早餐很豐盛，餐廳很大。因為是可以支撐大規模的會議，飯菜質量很贊。

I've picked this location to attend concert at Olympic stadium. It's conveniently located near metro/mall/supermart. Hotel is clean, compact & comes with free laundry & gym. When I'm back from a show at 10.30pm, I tried the bun as supper (available between 10-11pm). Overall, it's value for money. But do ask for help / explanation as the staff may not be very proactive in explaining.

Terdapat ramai orang semasa Festival Musim Bunga, dan lokasi hotel sangat baik! Perkhidmatan ini sederhana. tiada apa yang istimewa! Kanak-kanak itu hampir tidak mencapai ketinggian 1.3 meter, dan sarapan pagi berharga 30 yuan sehari. Sarapan pagi agak teruk! Pada asasnya tiada apa untuk dimakan! Nasib baik, lokasi hotel sangat mudah! Hanya bersebelahan Jalan Wangfujing! (Tandas tersumbat sekali. Ini kali pertama saya sering menginap di hotel!)

Excellent location, just 5-min walk to the food street and Ri-Yue square where the drone display and other performances take place. The room is comfortable and the coffee machine is one of the few amenities in it although I had expected better for the price of the room. I was given a toothbrush and a shower cap at the counter when checking in. The spacious common area outside the rooms is a respite.

Terdapat Stesen Universiti Renmin Metro Laluan 4 berdekatan, dan ia sangat dekat dengan Institut Teknologi Beijing dan Universiti Renmin China. Persekitaran di halaman adalah indah, tenang dan tidak bising, perkhidmatan meja depan hangat dan penuh perhatian, dan bilik-bilik agak selesa. Adalah lebih baik jika terdapat tikar tidak licin di bilik mandi

Staff at Sofitel Beijing are welcoming and service level you can expect are on par with other 5 star international hotel brands around the world (although this is definitely not the case everywhere in China). There are numerous hotels in Beijing to chose from, but I have decided to come back to the Sofitel everytime, simply because I know I will get the same level of service and etiquette. A special shout out to Clarey and Leah for their professionalism and customer service which made my stay that much more enjoyable. The deluxe rooms are very very generally sized and the suites on the top floors have some of the largest floor space in my experience. One downside of a nice, fancy, modern decor is that it uses many different materials and does not hide general wear and tear well, leaving scratches and scrapes that looks worse than it is. Comfort level of the hotel is definitely the main draw card. Makes it difficult to want to leave the hotel. But the subway is a 5 min walk if you want to get around during peak hour to avoid traffic congestion, otherwise getting around with DiDi or taxis are fairly cheap where ever you go with the hotel’s location.

the serenity and tranquility calmed all my frustration trying to find this hotel, look for the odd looking building across from the metro station, exit A and look for the little driveway.... it's a absolute hidden gem. as soon as I got to my room overlooking the courtyard, I booked an extra night without question. the layout of the room is so comfortable. everything is electronic, temperature, curtains and doors. if you are an introvert and want to order food, the robot will bring it up for you, contactless. The location is close enough to everything but just far enough you don't hear the traffic except for staff working on the building or deliveries in the morning. the front desk was helpful with my first delivery order and knew exactly what I was looking for in regards to sightseeing. there is a bit of a language barrier with technology today (alipay translation, wechat and baidu translation) everything worked out with some creativity. all part of the adventure anyways. there is a self service laundry room which is super convenient, it is a commercial unit so no need for detergent but they do have it available in case you have a stain. breakfast is a mix of western and Chinese but I am a vegetarian so my breakfast choices is limited but they do have a full on noodles bar. two item to consider: 1) my shower flooded every night I was here and the staff cleaned it up when I called, the hot water is consistent and welcomed after each long day of walking. 2) your door will randomly start beeping in the middle of the night and it is Becuase the door is not closed properly (automatic), I just put the coffee table against it instead of calling the front desk at 4am in the morning. overall, I loved my visit (the decor, the privacy and friendliness of the staff) and I hope you do too.