Hotel Mesra keluarga di Beijing

Everything in regards to our stay at the Grand Hyatt was 6* except for the WiFi which wasn't of international standards. Location was spot on a central network linked to the mall with major big brands Which is linked to the 1st class train system. It's also 30mins walk to the Forbidden city. And the gym 🏋️♀️ and Pool and Spa was simply immaculate and luxurious first class with a heated pool oasis. Wished I could have spent more time enjoying the facilities. And what complimented well to the global luxurious brand was it's staff members! I have to call out the exceptional 2 departments Conceige and Housekeeping which was truly above and beyond!!! Daniel -assisted with restaurant bookings and forbidden City tickets reservations. And when he was off duty he still wechat me to suggest how to maximise the use of our tickets and best way to maximise time to visit Tianamen Square too and tips too on best way all this while he was off duty! Such dedication!!! Another staff whom I like to recognise is Cecila also from Conceige. When asked for directions on day 1, she didn't just verbalise, she left her station and ushered us all the way outside and showed us the right way around to our breakfast destination. On day 2, which is also check out day, she realised its J birthday and made arrangments for not 1 but 2 bakes so that our dearest friends could enjoy together too. She also kept in touch on wechat to organise all our logistical arrangments several times. Each time with a 😃 smile. Outstanding! Housekeeping lady for rooms 1221 and 1220 was simple though and detailed and went above and beyond too. So much personal touch to all that she did which most would never bother! Good job!! And best of all, she didn't expect anything in return. Absolutely admirable! Unsung hero! Check in staff Allan was pleasant and swift with our late check in and made our final day breakfast logistics seamless. Thank you and thanks for responding efficiently on wechat too. Con- WiFi sucks badly.....surprised that a 5* global brand couldn't keep u to. Chengdu 4* service Residence. So frustrating for global travellers like ourselves. Hope the next time we stay here sky guo would have fixed this feedback! Alongside with ensuring that luke warm pre made coffee will not be served. Absolutely charming sales director

While the location was nice and the service was great, the hotel itself was quite old—the room had a lot of stains inside. I'm sure it was clean, but it's just an old hotel.

Ia adalah pengalaman daftar masuk yang hebat. Saya mendaftar masuk sangat lewat, tetapi wanita di kaunter penerimaan tetamu mengetahui bahawa keluarga kami yang terdiri daripada tiga orang telah dinaik taraf ke bilik secara percuma. Biliknya bersih dan kemas, dengan semua peralatan yang diperlukan, dan perkhidmatannya sangat prihatin. Perkara yang paling penting ialah ia sangat dekat dengan Kota Terlarang. Pintu masuk kereta bawah tanah adalah bertentangan nasib baik.

Great location to Tiantan Temple of Heaven within 10 min walk n to hotel. There's 小胖包子王restaurant, great for breakfast from 630 am n dinner from 630 pm to 830 pm. Also, a bakery shop which sells great coffee for 5 yuan next to the train station at the cross junction

I needed peace, quiet and a proper nights sleep. I got the peace and quiet, but not the sleep because the bed is very hard. This place is beautiful. The room is spacious and beautiful too. It’s not foreigner friendly though… the staff don’t speak any English, the menus and everything is in Chinese. The staff did help me get breakfast as room service though because I was too late to physically go for breakfast. I really appreciated that. There’s also plenty of amenities you can use which I didn’t. But I’ll definitely go back because it’s the quietest hotel I’ve experienced in Beijing thus far and that’s the reason I do my solo hotel trips. Hopefully next time they can give a softer bed and have a bilingual menu.

Convenient location, 10-15 min walk to nearest subway station, 20-25 min walk to Beijing train station. Clean, cosy, spacious room, clean linen and manchester. Quiet neighbourhood, a few eateries and convenience shops nearby. Very courteous, thoughtful and helpful staff. Highly recommended. Good value too!

I recently stayed at Wang's Shadow Puppy Culture Theme Hotel and was thoroughly impressed. The rooms were comfortable, creating a cozy and inviting atmosphere. The staff were friendly and accommodating, ensuring a pleasant experience throughout my stay. Wang's Shadow Puppy Culture Theme Hotel exceeded my expectations and I would highly recommend it to anyone looking for a charming and enjoyable stay.

The service provided by the check in staff - didn’t catch his name - on shift on 1 April ard 5.45pm was impeccable! ( short hair, round face with specs at the front desk - right side ) would like to commend him on his attentiveness, politeness which made us feel very welcomed. I also want to give special thanks to the concierge trainee Mia Su who helped me twice on 2nd April with my cardboard box of purchased items, help carry the box/ and also help talk to my didi driver on the right terminal to go to. She was polite, helpful and professional. The mister attendant at the front of the hotel was very helpful w our heavy suitcases and carton box full of Beijing specialty goods on 2 April 4.45pm when we were leaving for the airport Thanks Hilton Beijing, love the room and the good service provided by all the staff here. Will definitely come back again Lastly thanks for the cute Hilton bear from Robin Lin Da Fu.

Sepanjang perjalanan selama 20 hari saya di China, hotel ini meninggalkan emosi yang paling positif - tumpuan pelanggan melebihi segala pujian, bilik moden yang bersih, sarapan pagi, perkhidmatan bilik, wilayah dan secara amnya segala-galanya, sudah tentu, hanya meninggalkan kenangan yang menyenangkan, Saya sering melawat Beijing - hotel ini sekarang mudah untuk saya ❤️ada restoran untuk setiap citarasa dan bajet dalam jarak berjalan kaki, semua jenama di dunia juga berdekatan dan tidak ada masalah untuk membeli))) di Phuket di LV terdapat kesukaran dalam pembelian kerana milik Rusia🤷♀️secara umum - jika mahal dan kaya - Ini adalah tempat untuk anda👌kami memerlukan kereta untuk pergi ke pameran, kami meminta Rolls-Royce, mereka menyediakan kami kereta, mereka membawanya kepada kami dan, yang mengejutkan saya, kami tidak mengambil sebarang wang👌secara umum, saya pasti mengesyorkan hotel ini. Kami tinggal di hotel yang jauh lebih mahal di seluruh China, tetapi hotel ini benar-benar meninggalkan banyak emosi positif. Mahal semestinya, tapi mana tak mahal sekarang?🤔

The Hotel was really good and convenient. The room was comfy and stylish. It is located close to the temple of heaven and public transport. The staff was really helpful with all our enquires/requests. The breakfast was delicious and offered a variety of different dishes, including fruit, rice, noodles, dumplings, eggs, etc…