Roshni P
3 November 2024
This hotel is a brilliant hotel for kids. I went with my husband and 5 year old and 2 year old. My 5 year old son loved the water park and my 2 year old loved the kids club. The kids club was absolutely incredible, definitely the best kids club out there. The staff in the kids club were very friendly and genuinely enjoy their jobs. I also loved the 24/7 a la carte restaurant, which worked well for our timings. We all loved the ice lollies in the beach bar and the patisseries. We absolutely loved the Italian restaurant, the food and service was exquisite, definitely worth the surcharge. Our WhatsApp assistants were incredible - Sena and Sudenur. They were very helpful and quick to act. Improvements - some more Turkish food would be lovely, also some more choices for vegetarians at the restaurants (you can actually request vegetarian food 24 hours before you go to the restaurant), our room was not cleaned often enough, sometimes the buffet area got very busy around dinner time, and my husband ended up with a stomach bug (straight away after going to the Japanese restaurant). We contacted the hotel and were told there were no cases of a sickness bug, I wish they offered help as opposed to dismissing us. Luckily the sickness bug passed within a few hours but it put me off going to Turkey.
Terjemah