Spark by Hilton Bentonville

Ulasan Spark by Hilton Bentonville

Spark by Hilton Bentonville

215 South East Walton Street, Bentonville, Arkansas, 72712Lihat Butiran Hotel
Spark by Hilton Bentonville
Spark by Hilton BentonvilleSpark by Hilton BentonvilleSpark by Hilton Bentonville
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.4/5
Sangat Baik
30 ulasan
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.2
Perkhidmatan4.4
Kebersihan4.4
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Semua ulasan(30)
Ulasan positif(7)
Ulasan dengan gambar/video(2)
Ulasan kurang baik(3)
Dinesh Advani
Bilik Deluxe Katil King Size - Tidak Merokok
Menginap pada Jul 2024
Bisnes
23 ulasan
3.2/5
Disiarkan pada 21 Sep 2024
Average hotel - just decent - you can probably stay one night at Max
Terjemah
Richardo 谢少
Bilik Standard dengan Dua Katil Double-Tidak Merokok
Menginap pada Ogo 2023
Bisnes
67 ulasan
4.5/5
Hebat
Disiarkan pada 20 Sep 2023
Nice and clean，Quite a number of restaurants within reach.. 👍👍 staff very nice 😊
Terjemah
Pengguna Tetamu
Bilik Standard dengan Dua Katil Double-Tidak Merokok
Menginap pada Mei 2023
Bisnes
39 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Jun 2023
這家酒店非常不錯，很喜歡這個品牌，房間乾淨。
Terjemah
Pengguna Tanpa Nama
Bilik Katil Saiz King Standard-Tanpa Merokok
Menginap pada Jan 2024
Bisnes
28 ulasan
4.0/5
Sangat Baik
Disiarkan pada 3 Mac 2024
商務出行的
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Keluarga
1.0/5
Disiarkan pada 25 Ogo 2023
Staff unable to address and resolve concerns . Maids need help on reviewing room after stay . Don’t stay with pets . They tack on unreasonable charges or make up charges . Sketchy place . Should have booked last night at La Quinta where they appreciate pets !!!
Terjemah
Pengguna Tetamu
Menginap pada Mac 2023
Lain-lain
1.0/5
Disiarkan pada 10 Apr 2023
Absolutely the worst hotel in the history of hotels. Says they will service your room every 3 days on an extended stay, never happened. They came and took the trash out of our room on the 3rd day and took the dirty towels. Didn’t leave any towels. But the manager, the man.. literally shouldn’t be in any position to run anything other than his mouth. Very foul, very rude, and has no idea how to manage anything. Zero stars.. he sucks! Hotel sucks!
Terjemah
Jawapan daripada Pihak Penginapan: Ashley, despite the slanderous information you have made about our staff above, you and your husband have been banned from our hotel for threatening physical harm to our staff. If you have any further complaints, please address those with Choice Hotels International at 800-300-8800. Law enforcement will be contacted if you come onto our property again.
Pengguna Tetamu
Menginap pada Feb 2023
Solo
1.0/5
Disiarkan pada 15 Mac 2023
They say pet friendly, but there are fees and restrictions. When I tried to cancel, because due to their policies, my trip couldn’t happen. The manager said she wouldn’t cancel the reservation and I was charged for the first night. She was very rude about it. She did call back and say that I could cancel the two subsequent nights. Save the headache and stay elsewhere. Due to not knowing the policy it cost me. I looked on orbitz for the policy and finally found it. It would’ve been very easy for them to offer good customer service, but they chose not to.
Terjemah
Jawapan daripada Pihak Penginapan: Hi Daniella. We actually are pet friendly. The term "pet friendly" simply means that pets are allowed inside the building and guest rooms. However, every hotel has its own unique rules and policies regarding pets. We don't allow pets to be left alone because if it starts barking or making noises while its owner is away, that turns into a situation where we have to compensate other guests for the noise disturbance or perform room moves for the affected guests. As for the pet fees, this is a common practice at most any pet-friendly hotel and it covers the costs of removing pet hair and dander so that the room will be as clean as possible for the next guest. We ask our guests to simply have respect for guests in rooms neighboring theirs by never leaving their pet alone. This policy is prominently displayed on every website the hotel is sold on. Remember to always notate the hotel's cancellation policies and any other polices that may affect you when you book your stay as you are bound to those policies when making a reservation as would any other guest. We have a 24-hour cancellation policy and you were informed of this when you booked and when you contacted our staff. All the best in your future travels.
Pengguna Tetamu
Menginap pada Dis 2022
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2023
We had a business trip to Bentonville, and were searching for a place that could house our 80-90 employees for over a week. This hotel was extremely accommodating and worked with us to get the best rates and as many rooms as possible for the large number of people. They helped us change rooms numbers and made check-in of each person very easy. The front desk staff was helpful anytime we needed to make any changes and understanding of our needs at any moment. Highly Recommend!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your review. We deeply appreciate you choosing our hotel for your group's lodging needs and hope you will consider us again should your company need accommodations in the Bentonville area again in the future. Sincerely, Tyler M. General Manager
Pengguna Tetamu
Menginap pada Dis 2022
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2023
We reserved a deluxe room, so had a minifridge and microwave. The bed was comfortable and hotel quiet overall on a weekend. The clerk who checked us in was friendly and helpful and we were able to get a late checkout by being rewards members.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jaime F, Thank you so much for staying with us recently and for your review. We appreciate your business and hope you will consider staying with us again soon. Sincerely, Tyler M. General Manager