Penginapan Pullman di Bentota

This is definitely one of the worst managed four star resort. The facilities are nice even though we did not use them. The rooms are ok, but not up to a four star standard. The resort is not well managed. We had the buffet breakfast in the resort- when we walked in , there used to be almost no clean tables available. After I got the table, I paid attention to the amount of the time that is needed for the staff to clean and set up the dirty table ready to use for other guests. It was never ready even after I finished my breakfast. There are many other issues in the buffet breakfast. Long queue for omelet, coffee, and the plates for fresh fruits are always empty. The poor guy who is cutting the fruits is too busy to fill in the fruit plates. I thought the fruit should be prepared and cut for the breakfast rather than prepare on the spot. There is also some billing mistake (not surprised), although it was settled later on, but I waited for at least 20 min to get the bill to be adjusted etc. overall, the price is not value for your money.