Name: Pullman Paris Centre - Bercy
Address: Paris, Perancis
Rating: 8.7

China

Shanghai

Thailand

Phuket

Perancis

Paris

Emiriah Arab Bersatu

Dubai

Bangkok

Sanya

So close to perfection.... So close.

I have been putting off staying at this hotel for years, and that is a regret. This hotel is amazing. Location, Great. Staff, friendly. Beds, comfortable. 24 hour room service, fantastic. Bidet toilet seat, amazing. For the price, this hotel is a steal. Better service and better rooms than hotels that are double the price.

My biggest problem. The bathtub is too small. It looks big, but for a 190cm guy, it's just way way too small. Looks big in pictures... Not in reality. They probably have bigger tubs in different rooms (maybe executive or suites).  I will contact them before booking again to make sure tub is big.

The pool is great. The Sauna and steam room in the changing rooms are great. I do wish there was a jacuzzi or some hot pool... Either in the gendered changing rooms or by the pool.

Recommendations: the bathrobes are small, get some plus sized ones. More coffee in the room, 2 pods aren't enough. More water in rooms, 4 small bottles aren't enough. Allow cooling during winter, I know it's not easy, but many expats don't want 25° rooms.  Finally... For room service. EGGS BENEDICT!!!! You already have a good room service breakfast menu... But you need eggs Benedict. 

I judge hotels room service based on club sandwiches. This club sandwich was mid tier.  Not bad, not fantastic. Granted I ordered the late night club sandwich. Maybe there is a difference. But this is the same with all of the other room service food I ordered. Good. Just a few steps away from great. But super happy there is a 24hr menu! Next time I stay I will experiment with regular hours food vs late night.

In all. This hotel is amazing! Definitely will stay again. Just hopefully I can get a bigger bathtub next time.

Plus: location is opposite Shanghai railway station, less than 100m from exit 5 stair. Staff at reception is welcoming. Comfy bed, two pillows and a shorten bolster. Curtain can be remotely controlled. Good variety of breakfast items. Many different types of equipment in the gym (almost full set). About 20m swimming pool
Minus: No bidet (thought a 5 Stars hotel would have this since it is very common). There is only 1 international channel-CNN, the rest is Chinese. The staff working at the Concierge doesn't give a welcoming aura

First off I love the Pullman. I usually understand that most Pullman hotels and some hotels under the ALL Accor brand usually are a bit dated but usually still have a bit of magic in it. Unfortunately this one has lost it. We’ve stayed here before about 2 years ago but it’s significantly gone downhill from even then. At that point we felt it was dated, but it’s just bad now. The hotel itself is in a great area, if you are traveling and using the train station. But…It’s old. No other way to put it. The amenities are dated, badly. Pool actually is used by local Shanghai residents, who are using it quite frequently. They look at you as if you are a nuisance if you are just enjoying the pool and not swimming laps…also it has mold growing inside on the pillars. You can see it when you go under water with goggles. The gym is old, the towels and sheets are stained. The robes in the rooms are stained and old. The wallpaper is peeling off and the room stays warm even with the air conditioning and windows open. It was actually too hot in the room and we couldn’t get the temperature below 23. This is without the hot air on and the windows open. The breakfast is ok, but the restaurant uses paper cups which is unusual. The tables are very old and used, and the couches in the restaurant were used in the 80’s I’m sure. Overall this hotel needs to be renovated especially for the price we pay. I love Accor but we won’t be staying here again until it gets upgraded.

We had a pleasant stay at Pullman Shanghai Qingpu Excellence. The rooms were exceptionally clean and well-maintained (5/5), which made our stay very comfortable. The staff were friendly and helpful (4/5), always ready to assist when needed. The amenities (4/5) were good and suitable for families — especially the pool and breakfast options.

However, the location (3/5) felt a bit far from the main attractions and city center, so traveling to and from places took some extra time.

Overall, it’s a great choice for families looking for a clean, comfortable, and relaxing stay with good service.

Absolutely amazing atmosphere, very high quality produce for breakfast and wonderful staff! Perfect for a quick getaway from Bangkok or stay as long as your heart desires. Every corner of this place is picture-perfect; it’s true, you really can’t take a bad photo here. Everything is beautifully designed and impeccably maintained, making it effortlessly photogenic.
Can’t wait to come back!

Excellent hotel for families! The room was spotless, and the kids loved the clean swimming pools. The staff at the children's playground were especially great—very friendly and attentive. Highly recommended for a family trip

Hotel ini mempunyai pemandangan yang bagus dan perkhidmatan yang baik Satu-satunya kelemahan ialah pantainya tidak begitu baik dan terdapat banyak tumbuhan akuatik, tetapi anda boleh melihat banyak ketam dan bintang laut. Kebanyakannya orang kulit putih, tidak ramai orang Asia. Tiga kolam renang. Terdapat gelongsor air untuk kanak-kanak. Terdapat juga persembahan makanan Cina dan tarian singa pada Hari Tahun Baru.

This so-called five-star hotel may enjoy a prime location next to the Eiffel Tower, but the reality is deeply disappointing for the price they charge. The central issue, and one that ruins the entire stay, is the ancient air-conditioning system. It can only produce either heating or cooling—not both—and the creaky controls offer no real control at all. We stayed in late September when the afternoons were still hot and sunny, and the room became unbearable. Opening the window wasn’t an option either, since it just brought in street noise and light, making rest impossible.  

When I complained, the staff first tried to mislead me by saying they would send a technician to “fix” it, as if this were a problem isolated to my room. Of course, they knew full well this is a general, long-standing issue built into the system. Instead of any actual solution, they then attempted to placate me with complimentary coffee and champagne—which I pointedly returned.  

Reading other reviews confirmed I was not alone. Many guests describe the exact same problem, and management appears content to ignore it. For a hotel that charges luxury rates and claims five-star status, the lack of a modern climate system is unacceptable and feels like outright negligence.  

My advice: avoid this hotel entirely in spring or autumn when temperatures fluctuate. If comfort matters at all to you, spend your money elsewhere—this place is only trading on its view of the Eiffel Tower, nothing more.

We booked the Classic Family Room with two double beds, and it was spacious and very comfortable. The room was well-equipped, including a smart TV which was great for relaxing after a day out. The location is excellent — right next to the train and metro station, making it easy to get around. The area feels safe and has plenty of restaurants and cafés nearby, which made our stay even more enjoyable. Highly recommended!

The Pullman Bercy is ideal if you want a relaxed, modern hotel in an extremely safe and accessible neighbourhood. Great for those who value comfort and luxury.

+ Location: From the hotel it's a few mins walk to the M14 line, a new and safe metro line that is connected tobAirport Orly and Gare du Lyon train station (RER A/B trains to Disneyland Paris and Charles de Gaulle Airport). M14 can also take you into central Paris to see the Louvre, Notre Dame and Palais Garnier within 30mins. 

+ Cleanliness: The room, including water and towels, was refreshed daily.

+ Air Conditioning: The a/c worked well and kept the room at a comfortable temperature. 

- The TV did not have chromecast or similar wifi-streaming features available.

Pullman

Columbus

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