Name: Pullman Phuket Panwa Beach Resort
Address: Phuket, Thailand
Rating: 8.9

China

Shanghai

Emiriah Arab Bersatu

Dubai

Thailand

Phuket

Perancis

Paris

Bangkok

Korea Selatan

Seoul

Excellent location, 1 min. walking distance to the metro station Shanghai Railway Station, convenience stores, restaurants and shops. Quite and clean room, comfortable bed, great staff everywhere. I highly recommend this hotel.

Decent stay, but several misses for a 5-star property

My stay at the Pullman Shanghai Central was a mixed bag—nice in some areas, but disappointing in others.

Check-in: The staff were very friendly and welcoming on our first day. However, I was surprised that they wouldn't let me check in until 3:00 PM. At most other hotels, I'm usually able to get an early check-in (even if I arrive at noon), so this felt a bit rigid for a property of this level.

The Room: The room itself was comfortable—the bed was soft and the shower pressure was actually perfect (not too strong, not too weak, just right). Unfortunately, the room smelled strongly of cigarette smoke upon arrival. To their credit, when I called the front desk, they immediately offered to change my room, which was very professional of them.

Breakfast: This was the biggest letdown. The breakfast buffet felt more like what you'd expect from a 3-star hotel rather than a 5-star Pullman. The quality and selection just weren't there for me.

Overall: It was an okay stay—nothing terrible, but nothing exceptional either. I wouldn't rate it a 10/10, more like a solid 6. Good service from the staff, but the check-in policy, smoke issue, and food really held it back.

Not the best place to stay. Me and my friend travel a lot and visit more than 50 hotels every year. Based on my experience I wouldn’t say it’sworth its money. We stayed at another Pullman hotel before and it was incredible but this one is one of their worst hotels. Definitely not the same level as in other countries. No English speaking staff at the hotel. Web we checked in and got our room we saw it’s was dirty with cigarette ashes next to the window. We had to ask them to clean our room again. 
Next morning we tried to order breakfast and it took us more than 1 hour to just order and then to wait and realise they didn’t understand what we wanted to order and mixed everything up and even added meat to our dishes where it shouldn’t be and we don’t eat meat. They tried to solve the issue several times but somehow every time they brought our food it was wrong. 
The whole experience was very stressful. Thanks trip for trying to solve this. Although the hotel couldn’t help, trip offered some refund for this inconvenience. The hotel said they have a gift for us when we come back to collect our suitcases. Funny to find out the gift they offered for this whole inconvenience is a bottle of sparkling water. The location is not the best too, there are so many options of Chinese hotels that can offer much more for less so don’t make your choice only because it’s Pullman as we did.

Location was excellent. Nice environment. Just beside roll of shops & restaurants. Especially thanks to hotel front office Mr. 小李 and Ms. Lily for helping us with the delivery couriers.

Saya suka sarapan di hotel ini, sungguh menakjubkan. Dan kakitangannya baik dan membantu. Dan saya suka mereka memberi saya banyak air. Dan salah seorang kakitangan juga membantu saya mencetak bahan kerja saya, dan lebih 100 muka surat 2 salinan juga!!! Secara percuma.
Terdapat hanya 1 kecacatan, tuala mandi, salah satu daripadanya tidak bersih ia mempunyai tanda 5 jari kecoklatan. 
Tetapi kerana saya bersendirian saya hanya menggunakan tuala yang lain

Overall had an excellent stay with staff being very nice and Manisha the housekeeper doing great job in maintaining the rooms clean. Sadly fallen ill during my stay there as the aircon appears faulty. Had a musky metallic smell in room with no windows. Would need to fix facilities.

The room itself was spacious however and also had station 1 min walk away. Would be nice to have bigger supermarkets nearby but food places are available closely and a mini supermarket. Convenient.

I had a great stay overall and would come back again after the renovations are completed.

The staff were very friendly and always greeted me, which made me feel really welcome. Housekeeping did an excellent job every day — fresh towels and a nicely made bed. I also appreciated being allowed to check in early (with a charge), which was very helpful since I arrived early.
The location is super convenient, close to the MRT and directly connected to a mall.
A couple of small issues: the room was a bit dusty at first, and I wasn’t informed about the ongoing renovations. The drilling noise was quite disruptive when I was trying to rest.
Overall still a very pleasant stay!

Hotel location is excellent, next to a large shopping mall and supermarket. Staff in general is very helpful and friendly.  The 2 room apartment is spacious. The only thing I would recommend for improvement is the maintenance as we found that the balcony door is out of order and could not be locked. Also the water pressure of shower tap is quite low and can be improved. But overall our stay in this hotel is very satisfactory and enjoyable.

This hotel completely exceeded our expectations. We only stayed for one night, but we honestly wish we had booked much longer. The views are absolutely breathtaking, and every corner of the resort feels peaceful and luxurious. The only small inconvenience was the location of the power outlets. It would have been more convenient to have sockets and a bedside table next to the bed for charging devices overnight. Other than that, we honestly have no complaints and had a wonderful stay. WILL REVISIT !!! DEFINITELY RECOMMENDED

We had a wonderful stay at the Pullman in Karon. It’s the perfect place to relax, especially if you are traveling as a couple 💙

The hotel has several swimming pools, which makes it very easy to find a quiet spot to enjoy the day 🌊🏝️ There are also many dining options inside the resort, so you can try different types of food without leaving the hotel.

One of the highlights of our stay was the spa experience 🧖♀️✨ They offer special packages for couples, and the massage was absolutely spectacular. It was one of the most relaxing moments of our trip.

The breakfast was quite good with many options, although I personally expected a little more variety. Still, everything we tried was fresh and tasty 🍳🥐

Overall, it’s a great hotel if you want a peaceful and comfortable place to rest while visiting Phuket. Highly recommended for couples looking to relax 🌅

Hotel ini mempunyai pemandangan yang bagus dan perkhidmatan yang baik Satu-satunya kelemahan ialah pantainya tidak begitu baik dan terdapat banyak tumbuhan akuatik, tetapi anda boleh melihat banyak ketam dan bintang laut. Kebanyakannya orang kulit putih, tidak ramai orang Asia. Tiga kolam renang. Terdapat gelongsor air untuk kanak-kanak. Terdapat juga persembahan makanan Cina dan tarian singa pada Hari Tahun Baru.

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