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5-bintang

Hilton Berlin
3.8/5135 Ulasan

Hilton Berlin

Berlin|0.96km dari GDR Watchtower
The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

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Perjalanan perniagaan

Courtyard by Marriott Berlin City Center
4.6/571 Ulasan

Courtyard by Marriott Berlin City Center

Berlin|1.37km dari GDR Watchtower
This is a modern functional hotel (which we booked via BA holidays) apparently popular for conferences, so you get the picture. Four of us went for a city break. The hotel is well situated within easy walking distance of Gendarmenmarkt. Spittelmart U-bahn is 2 minutes away. Easy and welcoming check-in. Our rooms were comfortable and spacious. The bathroom had an excellent walk-in shower although the wash basin had the depth of a birdbath. What was surprising was the amount of wasted space in the bedroom with a great void between the bed and the door which could have been used for some proper drawers and shelves. As it was, there was only 1 drawer and 3 shelves, one of which was useful only if you were 2 metres tall (see photo). The wardrobe, if you could call it that, was an open hanging space, but it was situated at right angles to a padded seat (see photo) making accessibility difficult and there was only one chair in the room. Tea-making facilities were available but instant coffee only and powdered milk. We used to take a small jug of milk from breakfast and keep it in the fridge. There was a very good and comprehensive breakfast with just about everything one could want. As a morning tea drinker I cannot comment on the coffee which came from a machine, but there was an excellent selection of leaf teas. The hot food was OK, but nothing cooked to order so that eggs were either warm scrambled or hard boiled. Staff were very helpful and dishes promptly refilled. We didn’t use the restaurant for dinner as the menu looked pretty basic but there are restaurants within walking distance. All in all, nothing special but I would still recommend it for a short stay.
Novotel Berlin Mitte
4.3/591 Ulasan

Novotel Berlin Mitte

Berlin|1.79km dari GDR Watchtower
In summary: Superb breakfast, good rooms, pretty good location (but there are better in Berlin), a few details could be improved. Good value for money. Accor has a huge range of hotels in Berlin, this is for them a midrange offering. The rooms are of reasonable size, I had a huge bathroom, minibar and room safe. Very clean. Bed surprisingly comfortable. Free wifi good enough for video streaming (there's also 'premium wifi' you can pay for). TV and heating controls fussy. Shower gel holder in the bathroom remained empty throughout my four day stay though there was liquid soap by the sink. Reading lights in room below average. Reception friendly, a little chaotic. The hotel restaurant is open in the evenings, snacks and drinks available after hours. Locked luggage storage next to reception. Breakfast is really nice - great coffee and fruit juice, all the rest as you would expect including some cold fish dishes. One level below an 'omelette bar' status but still pretty good for this price level of hotel. Location in Berlin Mitte is pretty good - they're two U-Bahn stations and several bus stops within a few minutes' walk, even though some of the bus schedules are a bit disappointing. Nikolaiviertel is 5 minutes walk away and if you increase your walking time to 15 minutes you can get to Alexanderplatz and Museuminsel easily enough. There are better location hotels in Mitte but it's quite OK really. Good value for money; rates vary quite a bit by day of the week (so if your travel days are flexible play around with your stay dates). I generally stay either more downmarket or more upmarket than this but it's interesting to see how a midrange hotel works - quite OK, though as often in this category of hotel proactive detail management doesn't get priority. I would recommend.

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Termasuk Sarapan

Ibis Budget Berlin Potsdamer Platz
3.7/536 Ulasan

Ibis Budget Berlin Potsdamer Platz

Kreuzberg Berlin|0.52km dari GDR Watchtower
Probably the worst hotel experience I have ever had. Arrived late and had been told in advance that unfortunately there was no babybed for our child - however I was not told this until I had already paid for our stay. We chose the hotel, because they proclaimed to have private parking, but upon our arrival, the parking was sold out. So we started off with no bed for our child and no parking for our car. The staff was doing their job (yet, not going beyond expectation), so this horrible experience is not about them. They discussed if we should park in the alley behind the hotel, but agreed that it was not safe and recommended parking nearby (at the price of 25€ for one day). What made this stay horrible happened after arrival. We were given a room on the ground floor, which was 10 stairs up with no elevator and I was alone with three suitcases, a stroller and our child to carry up the stairs, while my husband tried to find parking. The room we entered smelled so bad that someone must have died in there. Or at least the room had not been cleaned for a while. There were long dark hair in the bed and dirt and grease on the floor. With no babybed our 2-year old had to sleep on a madres on this floor, since the bed was a bunk bed but with too little space for all three of us. The air condition was set to keep the room at a temperature between 18-22 degrees, however the room was freezing and we could not get the heat up. Finally the pillows were small and flat and we ended up checking out after only 7 hours at the hotel and with a minimum of sleep. So in short: would never, ever book this hotel again and advice you to find something else for your stay.

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Lihat Ulasan Tetamu untuk Hotel di Berlin

Mencari hotel berdekatan GDR Watchtower? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Holiday Inn Express Berlin City Centre, an IHG Hotel
4.3/5132 Ulasan
Kreuzberg
Location: The location is the prime advantage if you wish to visit Berlin. All the attractions are easily accessible with Bus/S-Bahn/U-Bahn. So full marks for this. Breakfast: For vegeterians, was plenty to choose from. So we are happy with it. Ofcourse for non-vegeterians, maybe bit disappointing as there was no omlett/Wursts/HotDogs etc which you least expect. Staff: Overall good, except one incidence. A Guy with specs, from the kitchen area, talked rudely with us as we were taking photos of the food. He could have talked politely which is the first and utmost thing you expect in Germany. Other than him the all other staff members were good. ROOMs: The rooms were quite small because of extra Bed. We would like to mention that we were completely disappointed with the extra bed. It was big , agree, but it looked like it was a Sofa-Bed and had very large structure which took lot of room space. Exactly the way the others have complained here. The quality of the mattress was poor. The pillow quality was as well poor for this extra bed. The double bed was big enough but the qulity of the mattress can be better. Cleanliness: The room was in general clean except that certain areas needed immediate attention. For example the iron-pad had dust layers so decided not to use it at all. The toilet seat was from outside clean but the inner side was unattended and hence not clean enough. Next day the room service cleaned up the room but it was also not perfect. They only made the bedsheets. They did not bother to once clean the surface of bedsheets. Which we immediately noticed. Which is not expected from room service.
Hotel Adlon Kempinski Berlin
4.6/5109 Ulasan
Vielen Dank, wie ich bereits in dieser Bewertung erwähnt habe, für das Zimmer der gleichen Kategorie, das schließlich wie gewünscht bereitgestellt wurde. Ich hoffe, dass Sie wieder hierher kommen und sich wie zu Hause fühlen können, da der Projektstandort in der Nähe des Hotels liegt, vielen Dank. Ich habe Freunde empfohlen, die hier auf der Durchreise vorbeischauen möchten.
Ibis Berlin City Potsdamer Platz
3.8/559 Ulasan
Kreuzberg
Stayed here as we were going to a gig at Tempodrom and it’s really close. Was slightly nervous as there are some bad reviews on here, so here is my honest review. Staff were great. Friendly, super efficient and more than willing and able to speak in English if you really feel you cannot manage any German. Breakfast staff were helpful and friendly too. Rooms are perhaps a little dated but spotless and bed was made up daily with clean towels daily. Hotel is a 10-20 minute stroll from Potsdamer and there’s a u-bahn and bus stop over the road. I would recommend this ibis especially for events at tempodrom and sightseeing around Potsdamer
Scandic Berlin Potsdamer Platz
4.5/5133 Ulasan
Tiergarten
Top Service die Zimmer gemütlich und sauber das Frühstück war super alles da was das Herz begehrt
Apartments am Brandenburger Tor
4.2/546 Ulasan
I'll start with a positive--Location and size of apartment. Honestly, that is where it sadly ended. This was the worst stay in our 3 week Germany trip. My main complaint was the lack of care and service from the staff and the inaccuracy/unclarity of the photos of the apt. We had an issue with the beds being separated, as our 2 big, unrelated men didn't want to sleep in a Queen together. Normally in Germany, these beds can be separated & they were shown on the web as such. Anyway, I did inquire about it and also asked instead for a cot. My request was met with a robotic and somewhat rude response, including that it couldn't be done that night (fine) and that we had to prepay, etc. There was no offer of any solution other than read the fine print. ”There are no guarantees on bed configuration” Over and over ”...this is not the policy” blah blah blah with 0 emotion or care. Oh, and they asked if we wanted a blanket to sleep on the 4 foot couch. OK. I received a sheet and when I asked for a pillow, I got a pillowcase. Whatever. Our travel partner ended up booking a separate place. They give you a 4 pg contract to sign all written in German. Sketchy. The beds werelow and somewhat uncomfortable, but we were tired and slept ok. The 1990 east german shower was awkward with shower curtain that sticks to your body & ran out of hot water after person #2. We didn't bother to complain, we knew it wouldn't matter. The washer (kinda the reason we booked this place) did not have instructions, there were no instructions on what to do with garbage or check out, other than be out by 10, or you're charged . We each received 1 bath & 1 hand towel for 3 days. It is customary in Germany, but we did need more and didn't even bother to ask, I didn't even want to see the woman! The Hallways were filthy! The apt, however, was clean. When we left the guy who was somewhat considerate asked us how everything was...I said ”liveable.” Then he asked if there were any lightbulbs out.
Relexa Hotel Stuttgarter Hof
4/525 Ulasan
Kreuzberg
I have just spent 3 nights here in a twin room with a friend...A lovely quiet comfortable room over looking park. Very clean and well stocked with toiletries, loo roll , tissues and disposal bags. The staff were amongst the most pleasant I have come across in a long time, very helpful with local information etc. A very reasonably priced bar and fridge in the foyer for sandwiches, beer and wine. We had a very good deal at 110 Euros pp for 3 nights. Great location with nearby SBahn Anhalterbahnhof, with great connections to all the sights, though many are within walking distance. For example, Checkpoint Charlie, Brandenburg gate, Holocaust Memorial, and part of the wall. A great stay!!!

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