Ulasan Leonardo Hotel Berlin Mitte

Jawapan daripada Pihak Penginapan: Dear Mohammad,I'm truly sorry to hear that your stay at Leonardo Berlin Mitte wasn't up to your expectations. We aim to provide accurate images and descriptions of our rooms, and we regret if this wasn't your experience. Your comment about the room temperature has been noted. We always encourage our guests to let us know immediately if they're uncomfortable in any way, so we can address the issue promptly.Your feedback is valuable to us as it helps us to better understand where we can make improvements. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear Guest,It's heartening to see such positive remarks about your recent stay at Leonardo Berlin Mitte. Your kind words about our staff and location truly reflect the commitment we have towards ensuring our guests' satisfaction.We strive to provide an environment that is not only clean and comfortable, but also welcoming and friendly. Your feedback affirms our efforts in this regard. Looking forward to welcoming you back for another enjoyable stay.Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear Christopher, Your positive comments regarding our prime location, modern rooms, and friendly staff are much appreciated. It is always heartwarming to receive such praise from our guests, as it is a testament to our continuous strive for excellence.We are pleased to learn that you enjoyed your stay at our hotel. We look forward to welcoming you back in the near future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Hello Guo Wen Chan, Thank you for your support and your honest and helpful words. We are pleased to welcome you at the Leonardo Berlin Mitte and to read that you were completely satisfied with our service and standards. Our team and I wish you all the best and look forward to your next stay. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear Kirillko, It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear guest, Thank you so much for fantastic review after your short stay with us. I hope we could host you once again, very soon! Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Hello Bob, Nice to read that you have our location in positive memory. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear guest, Thank you very much for your feedback and providing us with your impressions of the Leonardo Berlin Mitte. We are glad to welcome you again to our hotel and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear guest, We don't want to miss the chance to thank you for your feedback about our Leonardo Berlin Mitte. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear guest, We are very pleased to hear that you appreciated both the cleanliness of our hotel and its central location. We are particularly pleased that you emphasized the friendliness of our reception staff. Our team always strives to put a smile on our guests' faces. We hope to welcome you again soon at the Hotel Leonardo Berlin Mitte.Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear Waixi, Your detailed overview of your experience at Leonardo Berlin Mitte is greatly appreciated. It is heartening to know that you enjoyed our delicious breakfast, especially the chocolate croissant, and found our terrace appealing with its beautiful city view.We are also pleased that you found our service to be thoughtful, with friendly front desk staff and timely room service. It's great to know that our convenient location and well-maintained facilities contributed to your satisfaction. We acknowledge your comment about the noise due to the central location. We hope this minor discomfort did not detract too much from the overall positive experience you had with us.Thank you once again for your review. We look forward to your next visit. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear Leyla Cuellar Chavez, Many thanks for great recommendation. Leonardo Berlin Mitte-Team is looking forward to hosting you again. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear Guest,I am deeply sorry to hear about your recent experience at our hotel. It is always our primary aim to provide our guests with a memorable and comfortable stay which seems to have not been the case for you. We can very well understand your frustration regarding the rates. However, we ask for your understanding, because the rates change depending on supply and demand, whether there are trade fairs, events or simply holidays in the city.Please accept our sincere apologies for any inconveniences you may have faced. We value your feedback as it helps us to understand where we can make improvements. We hope to have the opportunity to welcome you back and provide a better experience.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Jawapan daripada Pihak Penginapan: Dear guest, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Berlin Mitte. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards, Katrin Kraske, Guest Relations Manager Cluster East