Hotel Kolam air panas di Bern

Stayed in this hotel for two weeks during my official visit in Switzerland. Located just opposite to Schonegg Tram stop, this hotel is just 10 mins from Bern Bahnof (Railway Station). This is an old design hotel with all modern amenities. The staff at the reception are polite helpful. The room which I got was at the end of the corridor which was quite small in terms of width. The bed was also quite small. The room was giving a vibe of coziness though. The bathroom was neat and clean but was small The hotel has an in house restaurant located in the first floor. Overall the food in the menu were quite expensive. The room rent didn’t include complimentary breakfast so the breakfast was also quite expensive ( 7.5 CHF for express and 19.5 for Buffet) Positives 1. Courteous Staff 2. Free High speed Wi Fi 3. Complimentary Public Transport pass 4. Clean and Hygienic room 5. B’ful view from the window 6. Check In and Check out was smooth Negatives 1. Small room 2. Items in the mini bar were quite expensive 3. Small bed 4. Air Condition in the room was bit confusing in terms of controlled heating/cooling

Excellent hot breakfast with eggs sausage bacon and beans. Very convenient location to train station and old town. Quiet street at night. Friendly English speaking staff who happily chased down ice for our beverages

First the good things. It is across the street, in front of the train station at Bern. It was perfect for us as we were planning to (and did) go to a different city every day. They also gave us a voucher so we could use all Bern public transportation during our stay. I dont know if it is a standard in Bern, but it was welcomed. On the other hand, dont expect the hotel to be a luxury or modern one. The hotel is simple, to put it nicely. At some hours, during the day, the entrance had a bad smell. We did not book the breakfast, but, when we checked it, it turned out to be a wise decision. Room heating can only be controlled by opening windows. Pluggin laptops, phones and other things that needed charging was an exercise in logistics. The people at the front desk were all over the spectrum. The lady who received us was incredibly nice. That was it. Everybody else at the desk seemed to dislike their job and were more than willing to let you feel it.

Was staying during New Year's Eve. At first I thought it would be noisy but chose a quiet room. The room was very clean and felt warm and welcoming. Finding a room was good. Quiet at breakfast. Good enough for breakfast. In conclusion, I was surprised that the rooms in the old town hotel would have such good rooms with four to five star standards. I'm glad I stayed here and will definitely come back to stay again. Recommended for Everyone.

The location of the hotel is located about 3-4 tram stops from the Bern station. There weren’t many amenities located in the vicinity of the hotel and they are mainly found 1-2 tram stops away. The good thing is that the city provides hotel guests with free tram transportation so you should ask the front desk about it. The room size was decent but not very big. The air conditioning did not seem to work very well and we had to open the window in winter to cool down the room. However, the minibar was complimentary and they provided apple juice, still water, sparkling water and beer (2 bottles each). The experience was generally consistent with that of a 4 star hotel and the price.

Switzerland such an amazing country with so lovely ppl, but this hotel was the worst! Staff at the reception was extremely not professional in Ibis and Novotel (both). Whenever u ask any assistance they will never even try to help or assist you, the hosting is the worse. The girl at the reception from Novotel just careless, she will look at you as you have to deal with ur problems. No Adapter to even charge the phone they can’t provide. We stayed for more than 7 hotels at the time we checked in here and even in the villages were adapters. Okay that’s not the main problem. Business center of the Novotel is USELESS! U can’t download, exit save send to ur own email as they blocking system, okay why then I need the business center?! So we just sit there for 1 hour and didn’t understand the problem, and the guy from reception said yes this is how it is. Take it or leave it! But as everywhere there are sone good ppl, who has really deserved to work in a hospitality field. Staff such as like JANINE & TANZINE ( i hope the spelling is correct) were just an angel and a fresh air from this all what we faced during the stay. They just solved our problems in a second, that’s the host we’re looking for when we come to the country where u don’t know anything and anyone. Thanks girls, rock it stars! (Both are from Novotel) From Abu Laban family.

The staff is very friendly and helpful. Coffee and tea is provided free to hotel guest all day which is a plus point to consider especially during the winter time.

We had a pleasant stay at the hotel. The staff were very nice and helpful. The location is very near the Bern main station.

Ich war für zwei Nächte in der Jugendherberge Bern und muss sagen, dass es eine super Adresse für einen Kurzaufenthalt in Bern ist. Die Reservierung und Bezahlung vorab war komplett unproblematisch. Der staff war super freundlich, hat sich Zeit genommen Dinge zu erklären und man konnte sogar nett plaudern. Die Zimmer sind geräumig, sauber und großer Bonus: Es gibt für jeden einen Schrank den man mit der Zimmerkarte verschließen kann. Das Frühstück ist inklusive und es ist mehr als reichhaltig: Kaffee, Müsli, Brot, Käse, Obst so viel man will. Angesichts der teuren Preise in Bern ist das ein absoluter Genuss so in den Tag zu starten. Man bekommt im Preis inklusive auch die Bern Card 2. Klasse mit welcher man alle öffentlichen Verkehrsmittel nutzen kann (auch die Gurtenbahn). Ich habe nur zwei kleine Dinge zu bemängeln: Bad und Toilette waren ins Treppenhaus gebaut und sehr eng. Und die Matrazen waren absolut durchgelegen. Abgesehen von diesen Kleinigkeiten kann ich aber besonders auch aufgrund der Lage einen Besuch nur empfehlen. Die Jugendherbeger liegt direkt an der Innenstadt und es ist trotzdem angenehm ruhig direkt neben der Aare.