Hotel berhampiran Basurto, Bilbao

Hotel cercano al centro y con todos los servicios necesarios al lado. No hay ascensor. Las paredes son papel de fumar. Se escucha todo y cuando digo todo es todo. Si se tiene la mala suerte de tener de vecinos a usuarios sin consideración, tendrás probelmas para conciliar el sueño. Los recepcionistas amable y atentos. Habitación básica para dormir solamente.

An overall nice hotel, located in the city centre near bus stations. The stuff was very friendly and happy to answer any questions. They can provide with a map and information. There were plenty of breakfast options that were renewed constantly. The room was simple and clean.

Alquilamos la sala de conferencias para un evento de fin de semana para 80 personas, muy buena atención con mucha amabilidad y con todo lo que necesitábamos. Muy recomendable sin duda, gracias a todo el equipo!

Uno de los mejores alojamientos calidad-precio de Bilbao (dado que el alojamiento en esta ciudad está cada vez más caro). La atención que hemos recibido en recepción un 10. Natalia ha sido muy atenta y amable. La zona del hostel está cerca de la boca de metro de Deusto, que queda a pocas paradas del centro.

This was the best catalonia hotel I have ever stayed in. If i could i would hive this hotel a six star rating.the staff were very helpful and welcomng. The receptionist maria was very friendly and checked us in very quickly.She also gave lots of information to us about what to do in bilbao he room was extra big with a lovely terrace.The most comfortable bed and soft pillows. The room was cleaned everyday to a high standard. The breakfast is top class very fresh and tasty with a huge variety. Irina was super and looked after us well. We had lunch in the hotel and it wax excellent value for money.A big portion and delicious. The bar staff were very attentive and served great cocktails and beer Mariia he bar waitress was excellent and very friendly. The spa was super with a a nove hydrotherapy pool and sauna and steam.room and the girl there was so. nice snd friendly I highly recommend this hotel.

Hotel é ótimo. Agora comprar aqui é mt complicado. Pedi cama extra e paguei por isso. Quando la cheguei o quarto n podia ter cama extra. Ainda por cima tinha duas camas quando pedi king size. Nem sei onde reclamar isto??

Hi, I had the pleasure of staying at the Hotel Ercilla for 8 nights over the past week and thought I would take the time to comment on one of best Marriott hotel experiences I have had for many a year. The hotel was in pristine condition, our room was a delight but most importantly the staff in the hotel were amazing. Id like to take time to mention a few of the staff members who went above and beyond to make all of my family's stay really special. At the reception we had the pleasure of being attended to by Jorge, was such a pleasure to chat with him and he was extremely efficient throughout our stay, a proper gentleman, who was a real delight to meet. The breakfast was really excellent, a great selection and again the hard working staff there went out of their way to make our 1st meal of the day a real delight. Id like to take the time mention all of the following members who we had the pleasure of meeting most mornings throughout our stay. Javier, the restaurant manager, every day went out of his way to be extremely friendly and welcoming ensuring we had the best table in the restaurant, himself and the restaurant receptionist Nahia were excellent organising everything for us each and every morning. The rest of the team, Victor, Wilson, Iñigo, Arnold, Gorka & Joseloa were also very very helpful and very efficient making sure tables were clear in super fast time and ensuring all guests needs were attended. It was a real treat to visit the restaurant each and every morning of our stay. I would also like to commend the housekeeping staff for be super friendly and very hard working, our rooms were always maintained very early which was brilliant and was such a help for our holiday as it enabled us every morning to go for breakfast and on our return our room was already serviced. It was a real treat for us to stay at the Ercilla a huge pat on the back to the management and staff of such a well run friendly hotel.

酒店設計獨特，新穎，前台服務不錯，就是接待處理的速度比較慢，電梯少有些不方便，有時需要等待，總體入住比較滿意。

Good budget option, small clean rooms, parking in basement. Simple breakfast. Location is not really central, more on the edge of town.

I needed my boyfriend to stay over while I was traveling and this was the perfect place. This isn't a 5-star hotel, but it did the trick and we were very comfortable - here is why. PROS - Coming from Bilbao Airplane or taking Bus?...: It is close to 2 blocks from Bilbao Intermodal and if you are coming from the airport, this hotel is an easy walk from where the bus drops you off in San Mamés. The location is also SUPER safe. - Transportation: If you look down the street and cross it, you will also see the tram station along with the metro station. - Food?: There is food everywhere. This is Bilbao. Spend 2 euros (or really please buy a Barik card) and go into the city, you won't be disappointed. The best part about the tram is that it goes theoretically left or right. I live close to NYC so I understand it can be complicated, but the system in Bilbao, chef's kiss. - Bed/Room: Pro? The bed/room you get in sleek, modern, and for a REALLY CHEAP PRICE! Please don't hassle your way into spending a lot of money on a hotel in Spain. It is not truly worth it. Just get this place, feel comfortable, and safe. - Staff? There are not many, but the ones that are there will help and accommodate you. You just need to be nice. I say this because I went in to check in and someone was being helped. They weren't that nice to staff, so please remember, we are all human. CONS - Cleaning: I will say, the bathrooms were clean, but the headboard for me was dusty. It might have been that the room wasn't used a lot. But please don't worry, it did not effect my stay considering the price was reasonably cheap. - THE ENTRANCE!: You need to understand, their rating is a 2/5 stars but it is NOT because they are bad, in Spain it is based on what the hotel/hostels have and DON'T have. So what they don't have is a front reception. Listen closely if you are going to go here. Once you get on the street, you will need to buzz into the door as if you are requesting to go to someone's apartment. OR they will give you a code before hand. Once you go in, you need to go straight till you can anymore. Make a left and find the elevator. There you will need to press the